Temecula Valley Buick GMC Service Department

We really do enjoy doing business with GMC of Temecula Valley. The staff is always very friendly, helpful, knowledgeable, and works hard to make sure we are happy with every step of the purchase process. We definitely have made life long friendships here with staff and continue to come back every time we are ready to re purchase! Thank you Freddie Villegas for being so awesome at what you do!

Jan 25, 2025 · Rita Basquez

Mike in service has been amazing ing. My Denali is only 4 years old and has spent so much time in the service center. Has already required a new engine. Mike has made the experience smooth every time

Feb 12, 2025 · Claudia Silverthorn

Although this visit was rated 5 stars it was for a fix on 2 recall items for a truck, so may not be representative of a paid/non-warranty service. Checkin: was assisted at the automated device, and was quick; while rapid it does not allow for other comments/questions/changes that a service advisor would be able to address. In particular, the repair was scheduled with the phone agent for the recall fix, not service advisor. Checkout: was able to speak to a service advisor for more details on the 'repair', an important interaction--bottom line, automated checkin should be only an option.

Feb 10, 2025 · DanO K

Horrible Service Dept! Never answers the phones, Doesn't complete oil change in time being told. I complained to MGR he said not everyone is perfect. Everyone I talk to says he is a piece of work. I didn't buy the service agreement due to the service dept being so unorganized. I tried again with my new GMC and the same issues . No follow up , no service adviser greets you just a person that takes the car. The GMC service MGR attitude is not someone I want to deal with nor do I have to. I take my New Truck to Chevy nextdoor No problems .

Feb 03, 2025 · Frank Taylor

Emerson is my service tech. He's been very efficient and helpful in getting the work done needed for my vehicle. He even stayed late at one point to help me gather some misplaced service records which he really didn't have to do. So thank you sir for your help.

Nov 24, 2024 · Ron Griffith

Sean was my service advisor, he is amazing! I had a recall on my 2022 Sierra, super easy fix. And I also just had my 2013 Acadia Denali in service, so grateful I purchased the extended warranty. Most of everything was covered. Thank you for the fantastic service and friendly staff! I'm a customer for life!

Apr 24, 2025 · Theresa Chandler

I recently had my vehicle serviced at Temecula Valley GMC and had a great experience. The dealership completed the work quickly and efficiently, which I really appreciated. Throughout the process, they made sure I was kept informed about the status of my vehicle, so I always knew what was going on. Overall, the service was fast, transparent, and professional—definitely a dealership I’d recommend for service needs!

Mar 05, 2025 · John Ketron

Bill in service absolutely amazing. Such a gentleman help me from beginning to end. Staff at GMC secretarial staff. And service absolutely wonderful thank you GMC.

May 09, 2025 · Paullette Jane Wells-Sena

Bill in service absolutely amazing. Such a gentleman help me from beginning to end. Staff at GMC secretarial staff. And service absolutely wonderful thank you GMC.

May 09, 2025 · Paullette Jane Wells-Sena