Advance Auto Parts

Needed a battery for my SUV/ Patrick and Mike were extremely helpful/ highly recommend this business for your car care needs

Jul 13, 2024 · john bondra

The staff at the North Ridgeville store is great. Thomas went above and beyond when my battery died in the Marc's parking lot. Thanks for the great service!

Nov 22, 2023 · Adrianne Grendzynski

Went in today, as I walked up to the counter, the only customer in the store, the one visible employee picks up a phone, dials out, then asks me to hold on, has a conversation on the phone about a purchase order number, hangs up the phone, complains about the stores slow computers. And I'm still not being helped. Another employee enters the store, the first employee tells him he's going right back out, to deliver more parts somewhere else. I'm still standing there. The 2nd employee walks past me waiting, and goes into the back the first employee complaines about the slow computers 2 more times out loud, and after 5mins of standing there not being helped, I walked out and got in my car, as I pulled away the first employee ran outside and yelled rudely at me. Look I understand that you were doing something, but I had one item, and you could have walked away from the slow computer for 30 seconds and rung me out, or asked the 2nd employee to ring me out. Anything. Instead act like I don't exist and then get mad at me for leaving? Drove to autozone and the same item was $1 cheaper, and I was help immediately. Strange.

Nov 14, 2023 · Joshua

Milton here was very helpful and installed a battery the other competing auto stores told me they wouldn't do. He was able to do it in 15 minutes and helped me out tremendously by doing this and saved me the hassle of doing this. Appreciate his effort to help the customer and i'll definitely be back in the future for any other parts.

Dec 04, 2022 · Samantha G

Always helpful and inexpensive. The guys don't try to push you into buying parts. If they honestly don't think buying the part the large-chain-store mechanic said you'd need, they guide you to a less expensive solution and are just honest with you. I've never had an employee here be rude to me. That's really remarkable. I can't say that about just any store.

Aug 30, 2019 · Peachy Keen

Thomas and Chris are always extremely helpful whenever I go in the store. Also very knowledgeable!

May 08, 2025 · James Krasula

Thank you to Jen, for quick and friendly customer service.

Mar 31, 2025 · Lee Ann Bors

They had what I needed. Price was good.

Apr 16, 2025 · Wesley Eddy