Tire Discounters

Had the pleasure of working with Kenny. Great guy overall. Customer satisfaction is his priority. Very kind and straight to the point and very knowledgeable. Will return and will recommend Tire Discounters to others 😃 Update as of 9/11/24: Tire discounters does it again! Outstanding service! I came in letting them know that I only had 1 tire to be replaced and that I had less an hour lunch left. They said it could take 30 minutes to an 1 hour. I thought I wouldn’t make it back on time. To my luck. They pulled the car in 6 minutes after I signed paperwork and it was done within about 20-30 minutes. I was able to get back to work on time. Talk about speedy and outstanding customer service within 30-40 minutes. Tire was replaced and tire discounters off Hamilton road had a very happy customer 😊. I still recommended them to others 😃.

Sep 11, 2024 · Jeffrey Torres

Kenny is all around a great guy, I go to his shop for all my tire and wheel needs and he gets me in and out very fast and his prices are very competitive compared to any other place I’ve been too. For it being in New Albany he still beat the other tire places I normally went to. So I am every glad him and his team are there for me in a moments notice and they are super friendly and down to earth so if you need anything from a check engine light to a full tire needing replaced I would put my money on this location getting it done. Thank again Kenny - Sebastian

Nov 17, 2024 · Sebastian

If you like living avoid this location. If I could give them 0 stars I would. I got my ball joints professionally. I know you're probably like what does this have to do with anything? Well, this is important later on in this review. Once I got the alignment my husband gets in the car and says you need to go back and get this fixed as the wheel and tires were not in line together. I'd just like to say i had no other issues prior to this appointment. No issues at all besides the wheel wasn't aligned that's it. So, I'm politely greeted by Don he was kind and very nice to me. I hand Don my keys and explain to him what I needed fixed which was just the steering wheel and the tires not being aligned with each other and are both still under warranty. About an hour and a half pass, Don calls me up, I get my keys and hit the road to go home. as I turn out i realize the alignment is yet off again but in another direction. so, I turn around and go back. I signal for Don he asks, "What the problem?' I say alignment still isn't fixed he looks at me and asked me am I sure? I hand him the keys and tell him you hop in a see for himself. He drives my car around back of the building and pulls back up to me and says, "have seat inside for me". I sit down again back inside to wait for the alignment to be redone. Again I had no other problems prior to me rolling in and rolling out, no issues at all just the alignment. About 45 mins pass and Don walks up to me and says I don't know who did your ball joints on your car because they are very loose and old. We jacked the car up which is causing the tires to lean one way which is making the alignment inaccurate. The the ball joints were just done 3 months ago so they are fairly fresh, I call my husband as he's a mechanic and would have known if my ball joints were bad. Here's where the real problem lies. prior to me coming into the shop for my alignment to be fixed my ball joints were just fine I had no issues at all just the alignments issue that needed to be corrected as it was done incorrectly. I take my car and get in it again, as I turn out of their parking lot my car suddenly has a mind of it's own and choosing what direction it wants to drive. I hit a hump the car jerks and I almost run into a curb. at this point I'm scared to death because this was not happening before I took it in to them. the speed limit is 45 I had to go 20 because the way this car behaved as I drove you would have thought I was drunk. With the changing texture of street and regular little humps and bumps this car is going all of the place. I literally almost crashed into someone because of my ball joint suddenly "being very loose and old" I get home I tell my husband I am not driving that death machine until its fixed. As I said before he has been a mechanic all his life, so when it comes to cars good or bad he can spot them a mile away. when I arrive back home i see my husband looking at my car. he gets up and says, "That tech tried to kill you because he didn't want to fix his error again for free". I'm looking at him like what are you talking about? he goes on and asked me had I had the problem before this. I say no He says "I don't have proof but he loosened those ball joints on you and could have killed you". Had I gotten on the highway and hit any kind of bump like I did on the street my car would have crashed and hurt or killed myself, my child and someone else. I feel like this was not his first time doing something like this and won't be his last. He could have killed me and wouldn't have had a second thought about it all because he didn't earn a commission on something they did wrong to begin with. The sheer fact that this tech is employed and doing things like that is a liability and careless. DO NOT GO HERE IF YOUR CARE ABOUT YOUR LIFE trust me. Never again

Dec 22, 2024 · Yune Jiles

Genuinely frustrated. I purchased a set of 4 tires and was quoted one price before they did the work and then another price afterwards. They did not finish the job which was literally putting on 4 tires. I came Monday and they did not finish putting on tires and then I worked all night (12hrs) Tuesday and Wednesday just to sit from 8am-2pm and they still have yet to finish my tires and my “complementary alignment”. People’s time should be taken into consideration and I will never waste my time nor money here again. Took 2 trips and several pieces of equipment and multiple techs to remove a lug nut that an old mechanic of mine was able to remove without a drill, and heavy machinery. The stores quality definitely matches the stores name . Do better.

Nov 07, 2024 · Vaughn Watts

When driving from Pittsburgh to Kentucky I ended up popping my tire and destroyed my rim along with it. This was the closest shop to me from where I was, so I had it towed here, over night. For a whole week, the staff here was incredibly patient with me while I sorted this out and let keep my car here while I searched for a wheel. I found one and they squeezed me in, last second, on a Friday and got everything mounted and a new tire installed for a super good price. If I lived out here, I'd come here all the time for my maintenance. Incredible team of people!

Jul 12, 2024 · Ryan Bauer

Joe was great under pressure today! I came in to purchase new tires and he was working alone. There were no mechanics in yet and the phone was ringing off the hook. Joe had the calmest demeanor and greeted everyone with a helpful attitude. He squeezed us in without an appointment and provided exceptional service when I picked up our vehicle.

Apr 14, 2025 · Amanda robinson

John was very helpful, when I visited Tire Discounters on Hamilton Road in Columbus yesterday. He answered all of my questions, and concerns, about possible replacement tire options for my Honda Ridgeline truck. In fact, he even brought out a Michelin tire to my truck, to show me exactly what it would look like, when the time is right to replace my original equipment tires. Also, with minimal waiting time, Carl was able to repair a slowly leaking tire, as well. I will certainly recommend this business to my friends and family.

Mar 07, 2025 · Scott Mezger

I had an excellent experience at Tire Discounters, thanks to John! He was extremely professional, helpful, and truly went above and beyond to ensure I received the best service. You can tell he genuinely cares about his job and his customers. He took the time to explain everything clearly and made the entire process smooth and stress-free. If you’re looking for top-notch customer service, John is the one to see! Highly recommend.

Mar 15, 2025 · Deidre Thompson

I showed up with an hour left in the day with no appointment and no idea what service or type of tire I needed. John helped me chose a tire for the best value and assured me he could get my vehicle done that day, even if they had to stay over to get the work finished. I fully expected to leave my vehicle there over night and pick up the next day but he pulled the tires immediately and got the work started! Thank you!

Mar 25, 2025 · Emily Saunders

Exceptional Service from John! I had an urgent need to get my brakes done, and John was able to squeeze me in without hesitation. He was very professional, provided excellent customer service, and made the entire process smooth and stress-free. I truly appreciate his willingness to accommodate me on short notice and his expertise in getting the job done right. Highly recommend John for anyone looking for quality service and a great experience!

Mar 25, 2025 · Deidre “Deege” Thompson