Subaru of Cherry Hill Service

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  • +1 856-800-1005
  • www.subaruofcherryhill.com
  • 1800 Marlton Pike W, Cherry Hill Township, NJ 08002, USA

Operating Hours

Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed

Subaru of Cherry Hill Service Introduce

Subaru of Cherry Hill Service, operating within the Auto Repair Stations category, represents a dedicated and specialized facility focused exclusively on the maintenance, repair, and overall care of Subaru vehicles. As an authorized dealership service center, it holds a unique position in the automotive service landscape, providing a level of expertise, access to proprietary tools, and use of genuine parts that independent shops may not always match. For Subaru owners, this means a service experience tailored precisely to the specifications and technological nuances of their specific vehicle.

The core mission of a dealership service center like Subaru of Cherry Hill Service is to uphold the manufacturer's standards for vehicle performance, safety, and longevity. They are equipped to handle everything from routine factory-scheduled maintenance to complex diagnostic and repair work, ensuring that every Subaru receives the precise care it needs to continue delivering the reliability and driving experience it was designed for.

Environment

The environment at Subaru of Cherry Hill Service is designed to reflect the professionalism and brand identity of Subaru. You can expect a clean, modern, and well-organized facility. The service bays are typically equipped with state-of-the-art diagnostic tools and specialized equipment that are specifically designed for Subaru vehicles, ensuring accurate and efficient service. Unlike multi-brand repair shops, the entire layout and tooling of the service department are optimized for Subaru models, from the latest Outback to older Impreza models.

For customers, the waiting area is usually comfortable, with amenities such as complimentary Wi-Fi, refreshments, and often a view into the service bays, promoting transparency. Many dealership service centers also provide dedicated customer lounges. The front desk and service advisor areas are streamlined for efficient check-ins and consultations, with staff trained to clearly explain service recommendations and answer any questions. Furthermore, as an authorized dealership, there's a strong emphasis on maintaining a welcoming and professional atmosphere that aligns with the Subaru brand's reputation for reliability and customer satisfaction. Shuttle services or loaner vehicles are often available for longer service appointments, minimizing inconvenience for customers.

Services

Subaru of Cherry Hill Service offers a comprehensive suite of services tailored specifically for Subaru vehicles, ensuring that all aspects of maintenance and repair are covered according to manufacturer guidelines.

  • Factory Scheduled Maintenance: This is a cornerstone service, following Subaru's precise maintenance schedules at recommended mileage intervals. These services are crucial for upholding the vehicle's warranty and ensuring optimal performance and longevity. They include oil changes, fluid checks and replacements, filter changes, and thorough multi-point inspections.
  • Advanced Diagnostics: Utilizing proprietary Subaru diagnostic equipment (such as the Subaru Select Monitor), technicians can accurately identify and troubleshoot complex issues related to the engine, transmission, electrical systems, EyeSight® Driver Assist Technology, Symmetrical All-Wheel Drive system, and other advanced vehicle technologies.
  • Brake Service: Comprehensive brake system maintenance and repair, including brake pad and rotor replacement, brake fluid flushes, caliper service, and ABS diagnostics, all performed with genuine Subaru parts for maximum safety and performance.
  • Engine Repair and Service: From routine tune-ups to more extensive engine repairs, including spark plug replacement, timing belt/chain service, and addressing check engine light issues. Expertise in Subaru's unique BOXER engine is paramount here.
  • Transmission Service: Specialized care for Subaru's Lineartronic® CVT (Continuously Variable Transmission) and traditional automatic/manual transmissions, including fluid changes and repair.
  • Symmetrical All-Wheel Drive System Maintenance: Unique to Subaru, specialized attention is given to the AWD system, including differential fluid services and inspections to ensure continuous optimal traction.
  • Suspension and Steering Repair: Addressing issues with shocks, struts, control arms, and power steering systems to maintain Subaru's renowned handling and ride comfort.
  • Tire Services: Includes tire rotations, balancing, wheel alignment, tire pressure monitoring system (TPMS) service, and tire sales and installation, ensuring proper tire wear and safety for AWD systems.
  • Electrical System Repair: Diagnosis and repair of vehicle electrical components, wiring, sensors, and multimedia systems.
  • Air Conditioning and Heating Services: Comprehensive climate control system diagnostics, refrigerant recharges, and repair.
  • Genuine Subaru Parts and Accessories: A critical offering is the exclusive use of Genuine Subaru Parts, which are designed to fit perfectly and perform optimally with your vehicle, often backed by a Subaru warranty. A wide range of accessories is also available for purchase and installation.
  • Recall and Warranty Work: As an authorized service center, they are equipped to handle any factory recalls and perform warranty repairs at no cost to the owner, ensuring compliance with manufacturer standards.
Features

Subaru of Cherry Hill Service boasts several distinguishing features that set it apart, particularly for Subaru owners:

  • Factory-Trained and Certified Technicians: All technicians are extensively trained and certified by Subaru, meaning they have in-depth knowledge of Subaru engineering, diagnostic procedures, and repair methodologies specific to every model. This expertise ensures precise and reliable service.
  • Genuine Subaru Parts: A key advantage is the exclusive use of Genuine Subaru Parts. These parts are identical to those used in the manufacturing of your vehicle, guaranteeing proper fit, function, and compatibility, which helps maintain the vehicle's performance, safety, and resale value.
  • Specialized Subaru Diagnostic Equipment: Access to proprietary diagnostic tools like the Subaru Select Monitor allows for comprehensive and accurate troubleshooting of complex electronic systems and vehicle components that generic scanners cannot fully address.
  • Service History Tracking: As a dealership, they maintain a detailed service history for your vehicle, which can be beneficial for warranty purposes and future resale value.
  • Complimentary Multi-Point Inspections: Often included with routine services, these comprehensive inspections provide a detailed overview of your vehicle's health, identifying potential issues proactively.
  • Subaru Warranty Adherence: Services performed at an authorized dealership adhere to Subaru's warranty requirements, protecting your investment.
  • Comfortable Customer Amenities: Including clean waiting areas, Wi-Fi, refreshments, and potentially shuttle services or loaner vehicles, enhancing the customer experience.
  • Latest Technical Service Bulletins (TSBs) and Recalls: As an authorized center, they receive direct updates on all Subaru technical service bulletins and recall information, ensuring your vehicle benefits from the most current manufacturer recommendations and necessary safety fixes.
Promotional Information

Subaru of Cherry Hill Service frequently offers promotions and specials to its customers. While specific offers are subject to change, common types of promotions for dealership service centers typically include:

  • Service Coupons: Regular availability of downloadable coupons on their website for common services like oil changes, tire rotations, brake inspections, and alignment checks.
  • Seasonal Maintenance Packages: Specials tailored to the season, such as winter preparation packages (battery check, fluid top-offs, tire inspection) or summer A/C service deals.
  • Parts Specials: Discounts on genuine Subaru parts and accessories, sometimes coupled with installation discounts.
  • Tire Specials: Promotions on purchasing new tires, including rebates, buy-three-get-one-free offers, or discounted mounting and balancing when buying a set of tires.
  • Brake Service Offers: Specific discounts on brake pad and rotor replacement, or complimentary brake inspections.
  • Military and Senior Discounts: Often, dealerships provide special appreciation discounts for military personnel and seniors.
  • Loyalty Programs: Some dealerships offer loyalty programs or rewards points for service visits and parts purchases that can be redeemed for future services.
  • Online Scheduling Incentives: Occasional discounts or special benefits for customers who utilize their online service scheduling tool.
  • Referral Bonuses: Incentives for customers who refer new clients to the service department.

For the most current and specific details on services, available features, and any ongoing promotional offers, it is highly recommended to visit the official website for Subaru of Cherry Hill Service or contact their service department directly. Their status as an authorized Subaru service center ensures specialized care and adherence to manufacturer standards for your vehicle.

Subaru of Cherry Hill Service Location

Subaru of Cherry Hill Service Customer Reviews

I bought new tires here in the fall, and they didn’t put my hubcap back on correctly. The incorrect install led to a tear in the valve stem of the new tire, and a dangerous fix. When I called for help - they not only took a message but never called me back. The day before I had to drive 700 miles in snowy conditions. I had to take it to a different Subaru for help, where my pressure dropped on the road from 32 psi to 8. Luckily the other Subaru didn’t charge me and fixed the problem same day. To this day, zero follow up. Will never return, never recommend. Never had an experience like this with a Subaru service center. Very disappointed.

Feb 13, 2025 · Caitlyn Williams

My service experience is always the absolute best. The team is friendly, professional, and accommodating. They are what keeps us coming back.

Oct 14, 2023 · Mary Anne HobbsFernie

My service experience is always the absolute best. The team is friendly, professional, and accommodating. They are what keeps us coming back.

Oct 14, 2023 · Mary Anne HobbsFernie

Very competent and accommodating.

Apr 06, 2025 · Ed Bradaigh

Very competent and accommodating.

Apr 06, 2025 · Ed Bradaigh

Customer service is great! Waiting area with coffee/tea. Got oil change, tire rotation and car wash!

Mar 08, 2024 · Lee Aquino

Customer service is great! Waiting area with coffee/tea. Got oil change, tire rotation and car wash!

Mar 08, 2024 · Lee Aquino

Nine years, servicing five cars with professionalism and care. Every visit has been wonderful. We are moving away but rest assured, we will miss you very much.

Sep 23, 2022 · Tzipora Katz (Lavender Tea)

Nine years, servicing five cars with professionalism and care. Every visit has been wonderful. We are moving away but rest assured, we will miss you very much.

Sep 23, 2022 · Tzipora Katz (Lavender Tea)