Porsche Cherry Hill Service

Welcome to Porsche Cherry Hill Service, an Auto Repair Station located at 2261 NJ-70 in Cherry Hill Township, New Jersey. As an authorized Porsche dealership service center, Porsche Cherry Hill Service is positioned to provide specialized maintenance and repair services for Porsche vehicles to the local community and surrounding areas. Dealership service centers typically offer expertise specific to the brand, utilizing factory-trained technicians and genuine Porsche parts. However, the customer feedback available online presents a mixed view of the service experience at this location, which potential customers should carefully consider.

One customer review details a significant issue encountered while seeking service for a Porsche Cayenne Diesel experiencing an "Addblue falt" (likely referring to an AdBlue or DEF fluid fault) that prevented the car from starting after a short distance. According to this review, the customer brought their vehicle in for service and, after one week, paid a substantial sum of $3064.99 for repairs. The reviewer states that they were informed by the service manager that sensors and pumps were replaced as part of the service. Unfortunately, upon starting the car after the repair, the same "Addblue falt" issue reportedly persisted, with the car failing to start after an even shorter distance of 50 miles.

This customer expresses strong dissatisfaction, alleging that the service center did not accurately diagnose the root cause of the problem and instead performed unnecessary replacements. The reviewer's account suggests a lack of resolution to the initial issue despite the significant cost incurred. Consequently, the customer states their intention to file complaints with Porsche and pursue further action through consumer court. Based on this experience, the reviewer strongly recommends that Porsche owners avoid Porsche Cherry Hill Service and instead seek service at other dealerships, such as those in Edison, which they imply offer better service.

In contrast to this highly negative experience, another customer review offers a more positive perspective, stating "Good service,to be a dealership pricing not to bad." This brief comment suggests that this customer was satisfied with the service they received and found the pricing to be reasonable, especially in the context of a dealership service center, which can sometimes be perceived as more expensive than independent repair shops. This feedback indicates that some customers may have positive experiences with Porsche Cherry Hill Service.

The stark contrast between these two reviews highlights the potential for variability in the service experience at Porsche Cherry Hill Service. While one customer encountered a costly and unresolved issue, leading to a strong recommendation against the dealership, another found the service to be good and the pricing acceptable for a dealership. Potential customers should be mindful of these differing opinions when considering this service center for their Porsche maintenance and repair needs.

As a dealership Auto Repair Station, Porsche Cherry Hill Service likely offers a range of specialized services tailored to Porsche vehicles. These services typically include:

• Routine Maintenance: Following Porsche's recommended service schedules to ensure optimal performance and longevity of your vehicle. This may include oil changes, filter replacements, fluid checks, and more.
• Diagnostic Services: Utilizing Porsche-specific diagnostic tools and software to accurately identify and troubleshoot complex issues, including engine, transmission, electrical, and emissions problems like the reported AdBlue fault.
• Warranty Repairs: Performing repairs covered under Porsche's factory warranty.
• Genuine Porsche Parts: Using original equipment manufacturer (OEM) parts to ensure the quality and integrity of repairs.
• Technical Expertise: Employing technicians who have received specialized training from Porsche and possess in-depth knowledge of the brand's vehicles.
• Software Updates and Recalls: Implementing necessary software updates and addressing any safety recalls issued by Porsche.
• Performance Tuning and Upgrades: Potentially offering services related to enhancing the performance of Porsche vehicles.

However, the negative review regarding the unresolved AdBlue issue raises concerns about the effectiveness of their diagnostic capabilities in at least one instance. It suggests that even with brand-specific training and tools, accurate problem identification and resolution may not always be guaranteed.

Regarding the environment of Porsche Cherry Hill Service, as a dealership service center, it is likely to offer a professional and brand-aligned setting. This might include a comfortable waiting area for customers, knowledgeable service advisors to assist with inquiries and updates, and service bays equipped with specialized tools and equipment necessary for working on Porsche vehicles. Dealerships often strive to provide a premium customer experience that reflects the luxury brand they represent. However, the negative review's focus on the lack of problem resolution overshadows any potential positives related to the service environment.

Based on the conflicting information, it is challenging to highlight specific "features" of Porsche Cherry Hill Service definitively. While being an authorized Porsche dealership implies expertise and access to genuine parts, the reported failure to resolve a significant issue and the associated high cost are major drawbacks. The positive reviewer's comment on "good service" and "not too bad" pricing suggests that satisfactory experiences are possible, but the negative review serves as a strong cautionary tale.

Promotional Information:

Given the mixed customer feedback, particularly the serious unresolved issue reported by one customer, it is difficult to offer a standard promotional recommendation for Porsche Cherry Hill Service at this time. Potential local users are advised to consider both the positive and negative experiences shared by previous customers. If you are a Porsche owner in the Cherry Hill Township area, you may want to contact Porsche Cherry Hill Service directly at (856) 665-5370 or +1 856-665-5370 to inquire about their diagnostic processes, technician expertise, and customer satisfaction policies, especially concerning complex issues like AdBlue faults. It may also be beneficial to seek second opinions or explore service options at other authorized Porsche dealerships in the region, such as those mentioned in the negative review (e.g., in Edison), to ensure you receive the highest quality service and accurate repairs for your vehicle. We recommend thorough research and due diligence before entrusting your Porsche to any service center.

In conclusion, Porsche Cherry Hill Service in Cherry Hill Township, NJ, operates as an authorized Porsche dealership service center. While one customer reported a significant and costly unresolved issue, another found the service to be good and the pricing reasonable for a dealership. Potential customers should carefully consider these contrasting experiences and conduct their own research to determine if Porsche Cherry Hill Service meets their specific needs and expectations for Porsche vehicle maintenance and repair. Contacting the service center directly for detailed information about their services and procedures is recommended.