O'Reilly Auto Parts

As of late I've made my local O'Reilly my go to for all my automotive needs. Well just earlier I called O'Reilly in regards to needing a lowbeam headlight for my kia optima,I was quoted a price so off me and my son went. I'm disabled so I sat in the car thinking there's no need to bring my wheelchair, my son gets off to let them know we were who called and my son returns saying they need more info "why when I was just quoted a price" well he goes back in then returns with an employee who wont walk passed the side walk to confirm what was needed,saying they need the bulb was needed to be sure, I just told my son "let's go home to pull it out seeing as zero assistance was given. Not cool.

Sep 12, 2024 · blur 187proof

We pulled into this store about 4 in the afternoon with a dead battery. Evan (and his manager) installed our new battery and helped troubleshoot another electrical issue. O'Reilly Auto Parts is lucky to have Evan on their staff.

Dec 08, 2024 · Allan Fifield

Went in for a new battery. Christian was extremely helpful and was honest. Did not try to sell me on anything I didn’t need. He also came out and switched out my battery. Great customer service and good price.

Mar 03, 2024 · BRENT MORRELLI

Went in for a window shade. It’s a lil too long for my RAV4. Asked the female worker if it would fit and her responds was it’s universal and fits most car. That responds didnt answer my question. Those workers there are lazy and dont try to help the customers. Will go to Autozone from now on.

Jul 12, 2024 · Jennifer B

Easy to order online and ship to the store. Suggested a loaner tool kit which I definitely needed and added it to my cart at checkout. Hassle free and didn't need to do anything extra to qualify. Great customer service.

Nov 26, 2023 · Amanda Cartier

I went into O’Reilly’s today to get a new battery with my 3 daughters. My patience had been tested as I had to jump my car every time I shut it off, and I had tons of errands to run. An employee by the name of Diego was a godsend to me as he was more than willing to change my battery out for me (even tho I was not 100% sure that’s what they do) when I asked if he could. He did a wonderful job! My battery was kinda stubborn but he got it out and replaced in such a timely manner. I’ll forever be so grateful as I had no idea what the heck I was doing to get it replaced. It’s employees like Diego that make me want to not only give him my business, but to also 1000% recommend them to everyone I know. Diego, if you’re reading this I am SO grateful for all of your help today. You have no idea the way you can change someone’s day just by being willing to lend a helping hand. I will always give this O’Rilley’s location my family and my business! Again, thank you so very much for going above and beyond. You all were so wonderful!

Apr 05, 2025 · Carlie Ficken

I had an awesome experience!!!! I came in thinking I knew what the problem was but gentleman named Beto he explained that was not the issue and why came outside double checked and went out of his way and replaced the part for me GREAT CAN DO EXPERIENCE AWESOME DUDE

May 13, 2025 · Kelvin Laparra