NTB-National Tire & Battery

(574 reviews)

Auto Repair StationsOhioMedina CountyMedinaPearl Road

Medina County . Ohio

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Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:30 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM

NTB-National Tire & Battery Introduce

NTB-National Tire & Battery (NTB) stands as a highly recognized and widely accessible brand within the "Auto Repair Stations" category across the United States. While its name distinctly highlights its core offerings – tires and batteries – NTB is a comprehensive automotive service center. It provides a broad spectrum of repair and maintenance services, positioning itself as a convenient and reliable destination for drivers seeking professional care for their vehicles. With a history tracing back to the consolidation of National Tire Warehouse and Tire America, and now operating under the umbrella of TBC Corporation (and with some locations under Mavis Tire), NTB has established itself as a major player in the automotive service industry.

Environment and Customer Experience

The environment at an NTB-National Tire & Battery service center is designed for efficiency and customer accessibility. Typically, locations are well-structured, featuring dedicated bays for service, a clear reception area, and a waiting lounge for customers. These waiting areas are often equipped with amenities like seating, and some may offer complimentary Wi-Fi to enhance comfort while customers await their vehicle's service. The overall atmosphere aims to be professional and focused on practical automotive solutions.

Customer experience at NTB generally emphasizes convenience and clear communication. Staff, including service advisors and technicians, are trained to explain diagnostic findings and recommended services in an understandable manner. While individual experiences can vary, the goal is to provide a transparent process where customers feel informed about the work being done on their vehicle. Many NTB locations strive for quick turnaround times, especially for routine services like oil changes and tire installations, understanding that minimizing customer inconvenience is key. The availability of flexible operating hours, often including evenings and weekends, further contributes to their customer-friendly approach.

Comprehensive Services and Goods for Sale

As a robust "Auto Repair Station," NTB-National Tire & Battery offers an extensive array of services and a wide selection of goods, primarily focusing on tire and battery solutions but extending to general automotive maintenance and repair. Their core offerings and services include:

  • Tire Sales and Service: This is a cornerstone of their business. NTB boasts a vast inventory of tires from leading brands (such as Goodyear, Michelin, Cooper Tire, and more) to fit a wide range of vehicles, from passenger cars and light trucks to SUVs. Services include professional tire mounting, balancing, rotation, and repair. They also provide wheel alignment services, crucial for tire longevity and vehicle handling.

  • Battery Replacement: As the "Battery" in their name suggests, NTB offers comprehensive battery services. This includes battery testing to assess health and performance, and replacement with new, reliable batteries for various vehicle types. Historically, they have been associated with Sears' DieHard brand batteries, known for their quality.

  • Oil Changes: A fundamental preventative maintenance service, NTB provides various oil change options, including conventional, synthetic blend, and full synthetic oils, adhering to manufacturer specifications and utilizing quality filters.

  • Brake Services: Comprehensive brake inspections, diagnostics, repair, and replacement of components such as brake pads, rotors, calipers, and brake fluid. Ensuring a safe and effective braking system is a priority.

  • Scheduled Maintenance: Beyond oil changes, they perform other essential scheduled maintenance services as recommended by vehicle manufacturers, crucial for extending vehicle lifespan and maintaining warranty compliance.

  • Fluid Services: This includes checking and exchanging various vital vehicle fluids, such as brake fluid exchange, coolant exchange, and transmission fluid exchange, all critical for the proper functioning of different vehicle systems.

  • Steering & Suspension Services: Diagnosis and repair of components related to the vehicle's steering and suspension system, ensuring smooth handling and a comfortable ride.

  • Vehicle Inspections: Comprehensive multi-point inspections to identify potential issues early, contributing to overall vehicle safety and preventing costly future repairs.

  • Wiper Blade Replacement: Quick and convenient replacement of worn or damaged wiper blades for optimal visibility.

  • Diagnostics and Automotive Repairs: Equipped with diagnostic tools, NTB centers can troubleshoot and repair various automotive issues beyond routine maintenance, ranging from addressing "Check Engine Light" issues to more complex mechanical problems.

The "goods for sale" are primarily the vast selection of tires and batteries they stock, along with other automotive parts and fluids necessary for the services they provide. Customers can often purchase these items directly or have them installed on-site.

Key Features and Strengths

NTB-National Tire & Battery distinguishes itself through several key features that appeal to a wide customer base:

  • Extensive Network: With hundreds of locations across multiple states, NTB offers broad accessibility and convenience for vehicle owners, especially those who travel frequently.

  • ASE Certified Technicians: Many NTB locations boast ASE (Automotive Service Excellence) certified technicians, indicating a commitment to high standards of technical proficiency and quality workmanship.

  • Broad Product Selection: Their vast inventory of tires from numerous leading brands ensures customers can find the right tires for their vehicle, driving style, and budget.

  • 30-Day Ride Guarantee: NTB often provides a 30-Day Ride Guarantee on tires, allowing customers to exchange tires within this period if they are not satisfied, offering peace of mind.

  • Free Lifetime Tire Rotation: This is a significant value-added service, encouraging regular tire maintenance and extending tire life, often included with the purchase of new tires.

  • Competitive Pricing and Price Matching: NTB aims to offer competitive pricing on its products and services. Some information suggests they may offer a price match policy with major retailers, reinforcing their commitment to offering the best deal.

  • Online Scheduling: The availability of online appointment booking enhances customer convenience and helps manage wait times.

  • Customer Credit Card Options: NTB often provides special financing options through their own credit card, making larger purchases like tire sets or significant repairs more manageable for customers.

Promotional Information

NTB-National Tire & Battery is consistently active with various promotions and deals to attract and retain customers. These offers frequently provide significant savings across their range of products and services. While specific deals rotate and vary by location, common promotions include:

  • Tire Rebates and Discounts: Frequent promotions offer significant savings on select sets of 4 tires, often through mail-in rebates (e.g., Save up to $180, $120, $100 on qualifying purchases). Instant discounts at the point of sale are also common.

  • Oil Change Specials: Discounts on oil changes, often differentiating between conventional and full synthetic options (e.g., Save up to $20 on oil changes, with specific prices for conventional and full synthetic).

  • Brake Service Savings: Promotions on brake services, including free brake inspections and savings on brake repairs (e.g., Save up to $140 on brake service).

  • Wheel Alignment Deals: Discounts on wheel alignment services, essential for tire longevity and vehicle handling (e.g., Save $35 on wheel alignment).

  • Battery Service Discounts: Offers on battery services, including free battery checks and savings on battery replacements (e.g., Save $20 on battery service).

  • Shocks and Struts Promotions: Discounts on shocks and struts, often including free suspension inspections (e.g., Save 25% on shocks and struts).

  • Free Services: Common free offers include free tire rotations (often for life with new tire purchase) and free battery checks.

  • Online Coupons and Promo Codes: Many deals are available as printable coupons or online promo codes that can be applied at checkout or when scheduling service online.

  • Financing Offers: Special financing options are frequently available for purchases over a certain amount, such as 6 months special financing on purchases of $199 or more with an NTB credit card.

Customers are highly encouraged to visit the official NTB.com website and navigate to their "Tire Deals," "Coupons," and "Service Specials" sections for the most current and comprehensive list of available promotions. These continuous offers emphasize NTB's dedication to providing both quality automotive solutions and excellent value to its customers.

NTB-National Tire & Battery Location

NTB-National Tire & Battery Customer Reviews

Came in on a Sunday with a flat tire and got back out in only a hour or so! They were very prompt and took care of my car efficiently. They gave me a good set of options and assisted me in determining what was best for my car. Would recommend!

Apr 06, 2025 · Samantha Cika

Great staff. Very honest. We have used them for Tires and a battery replacement. Would not hesitate to us them in the future

Feb 11, 2025 · Anthony M Fraser

Place was amazing! The assistant manager was awesome knowledgeable extremely helpful and understanding. He was super quick at finding me the right tires at a great price and I was in and out on the crappiest winter day. I absolutely recommend NTB over anyone else in the Medina area hands down.

Feb 16, 2025 · jay Newhauser

We've been going to the Medina location for a long time. They've always treated us fairly. We never have to wait very long. And the staff is always friendly and professional.

Mar 20, 2025 · Lynda Kalemba

Blake took really good care of me and gave honest feedback for me to consider. I appreciated the inspection which revealed two items that need attention. I took care of getting a new battery right away and need to plan on getting my front brakes done in the near future.

Apr 30, 2025 · Patty Lewis