Lincoln of Troy Parts

Located at 1950 W Maple Rd, Troy, MI 48084, USA, Lincoln of Troy Parts operates as an integral component of the larger Lincoln of Troy dealership, functioning as a comprehensive "Auto Repair Station." While its name specifically highlights "Parts," this establishment provides a wide array of services and goods, making it a go-to destination for Lincoln owners and drivers of other vehicle makes and models in the Troy, Detroit, and Royal Oak areas. For direct communication, the Parts Department can be reached at (248) 530-4735, and the Service Department has a dedicated line at (248) 289-8226. The dealership's main sales line is (248) 643-6600.

The environment at Lincoln of Troy Parts and its co-located service center is designed to offer a premium and customer-centric experience, consistent with a luxury automotive brand dealership. The service facility boasts over 20 service bays in a redesigned space, indicating a modern, spacious, and well-equipped environment capable of handling a high volume of vehicles efficiently. Dealerships typically prioritize clean, organized, and comfortable waiting areas for customers, often with amenities such as Wi-Fi and refreshments. The presence of "Master Certified Technicians" implies a professional and highly skilled workforce. While specific customer reviews for the "Parts" department alone are not provided, the dealership's broader reviews highlight both positive and negative experiences across sales and service. However, the overarching commitment to "treating the needs of each individual customer with paramount importance" suggests an environment where staff aim to meet high expectations. The professional setting, combined with access to genuine Lincoln parts, contributes to a reliable and reassuring experience for vehicle owners seeking expert care.

As an "Auto Repair Station" within a Lincoln dealership, Lincoln of Troy Parts provides an extensive range of services and goods, specializing in but not limited to Lincoln vehicles. Their core offering revolves around **genuine OEM Lincoln parts**, ensuring that any replacement or repair uses components specifically designed and tested for Lincoln models. They stock thousands of parts and accessories and can order anything not immediately available, ensuring timely access to necessary components. Beyond parts sales, the service center offers a full spectrum of automotive maintenance and repair services. These include:

• **Routine Maintenance**: Comprehensive oil changes (including synthetic blend and full synthetic options with Motorcraft filters), tire rotations, multi-point inspections, and fluid corrections/refills (antifreeze, transmission fluid, radiator fluid).
• **Brake Service**: Inspections, adjustments, and replacement of brake pads.
• **Tire Care**: In addition to rotations, they offer tire replacements, 2-wheel/front end alignments, 4-wheel alignments, and road force tire balancing, providing comprehensive tire solutions.
• **Battery Services**: Diagnostic testing and replacement of batteries.
• **Engine Services**: Including engine tune-ups and check engine light diagnosis.
• **Advanced Repairs**: Capable of handling more complex issues such as transmission replacements and major engine repairs.
• **Heating and Air Conditioning Repair**: Ensuring climate control systems are functioning correctly.
• **Other Services**: Muffler replacement, timing belt checks, repair of dents/scratches, custom body work, interior repairs, and lost key or key fob replacement.

Lincoln of Troy Parts (and its associated service center) distinguishes itself through several key features. A primary feature is their **exclusive use of genuine OEM Lincoln parts**, which guarantees optimal performance and longevity for Lincoln vehicles, backed by a two-year, unlimited mileage warranty on parts. Another significant advantage is their team of **Master Certified Technicians**, who are factory-trained and possess specialized knowledge of Lincoln vehicles, ensuring expert and precise repairs. The dealership emphasizes a commitment to **timely service** and provides exceptional customer service, treating "the needs of each individual customer with paramount importance." For added convenience, they offer **Lincoln Pickup & Delivery™** for owners of 2017 and newer Lincoln vehicles, including a loaner Lincoln, which simplifies the service experience by eliminating the need to visit the dealership. They are also an **approved AAA Approved Auto Repair facility**, which means AAA members can receive reliable service and special benefits, including discounts on service and AAA Battery pricing. The inclusion of a **free car wash with every service visit** and their policy to **accept all competitor coupons** further enhance the customer experience and demonstrate a commitment to value.

Lincoln of Troy Parts and its service center actively promote various offers and incentives to attract and retain customers. They regularly update their **service and parts specials** page, providing detailed and straightforward explanations of the terms. Current promotions often include:

• **Oil Change Rebates**: For example, customers can receive a rebate with the purchase and installation of Motorcraft® Synthetic Blend oil and a Motorcraft oil filter, applicable to retail purchases installed by the retailer.
• **Tire Rebates**: Purchase four select tires (from brands like Goodyear, Cooper, Michelin, BFGoodrich, Continental, Hankook, Bridgestone, Firestone, Pirelli, Yokohama, Toyo, and Nitto) and receive a significant rebate or earn Lincoln Access Rewards™ bonus Points. Specific rebate amounts vary by tire brand.
• **Tire Pressure Monitoring Sensors Rebate**: A rebate or bonus points can be earned with the purchase and installation of four tire pressure monitoring sensors.
• **Lincoln Access Rewards™ Program**: Customers can join this program to earn points on Lincoln service and parts purchases, which can then be redeemed for future services.
• **Acceptance of Competitor Coupons**: This policy allows customers to leverage savings from other auto repair providers, demonstrating a commitment to competitive pricing.