Conrad's Tire Express & Total Car Care

Brought car in at 7:30am with appointment for 2 in stock tires and checking an engine light code. 5 hours later still sitting in the parking lot untouched.

Dec 20, 2024 · Sean Rapacki

Just got some new tires and an alignment. Picked the tires and set up the appointment online. Dropped my car and keys off the next day around noon. The gentleman was courteous and asked me when I'd be back so they can make sure it was ready. A couple hours later I get a notification with a video from the mechanic doing an inspection discussing and showing my brakes and suspension parts. So cool! Stopped after work and it was all ready to go. So pleased, price was great, will definitely come back!

May 10, 2024 · Mike Walkuski

Very flexible with schedules and willing to adapt to needs. Fair pricing and very detail and honest inspection to identify what the vehicle needs.

Oct 03, 2018 · David Tobon

Multiple people I have spoken to about this business have agreed, this place WILL cheat you out of money. They wait to make you aware of anything wrong with your car until it is too late, and had me pay 70 bucks for an inspection when its free at Midas, or pretty much anywhere else. As soon as i told them im taking my business elsewhere their entire attitude changed. I arrived at another autoshop and as soon as their inspection began they notified me that my OIL TANK WAS ROTTEN AND CRACKED. They explained that during the inspection ( THAT CONRADS CHARGED ME 70 FOR ) they should have seen the oil leaking out from the crack. Terrible buisness practices happening here, or maybe the individuals being hired are flat out stupid. Take your business to busybee, or any of the others in medina. Trust me on that.

Feb 16, 2024 · Steph F

Scheduled a simple oil change a week in advance. I drop my car off at 0930am for 1000 appt. 1500 comes around and still no call from Conrad's. I call them and the manager tells me he was just about to call me and that they couldn't do the oil change today and had to order a oil filter wrench.... So they had my car for 5 hours and I had to reach out to them to find out what was going on. I went to pick up my car. Manager then says he will call me in a week to do the oil change half price. No call. Nothing. I did the oil change in my own driveway the day after.

May 16, 2023 · Todd Casper

Brought car in for alignment, left without and a quote for $1000. Said ball joint, wheel hub, tie rod needed replaced after I just drove it smooth on a road trip…. I wouldn’t recommend going here for anything outside of tires or oil change

Apr 16, 2025 · Reconspartan117

Great customer service, fast and was able to get me in same day!

May 15, 2025 · Juliana Rodriguez