Cadillac Tempe Service

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  • Intro
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  • Location
  • Reviews
  • +1 480-907-3931
  • www.coultercadillactempe.com
  • 7780 S Autoplex Loop building 200, Tempe, AZ 85284, USA

Operating Hours

Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM

Cadillac Tempe Service Introduce

For Cadillac owners in Tempe, AZ, and the surrounding regions, maintaining the performance and luxury of their vehicle necessitates specialized care. Cadillac Tempe Service, located at 7780 S Autoplex Loop, Building 200, Tempe, AZ 85284, serves as the dedicated service arm of Coulter Cadillac Tempe, a well-established dealership operating within the "Auto Repair Stations" category. This facility is specifically designed to provide factory-certified maintenance and repair for Cadillac vehicles, ensuring that each car receives the precise attention and genuine parts it requires to uphold its premium standards.

The environment at Cadillac Tempe Service is crafted to reflect the luxury and professionalism associated with the Cadillac brand. Located within the Tempe Autoplex, it offers a spacious and state-of-the-art service center. While specific details about the waiting area are not directly in the provided customer reviews, dealership service centers typically feature comfortable customer lounges equipped with amenities such as complimentary Wi-Fi, beverages, and potentially work stations to ensure a pleasant and productive wait. More importantly, Cadillac Tempe Service emphasizes convenience, offering complimentary services like a shuttle service and loaner vehicles, allowing customers to continue with their day without interruption. They also provide early drop-off and late pick-up options, further enhancing flexibility for their clients. The overall environment is geared towards a premium experience, where efficiency and customer comfort are prioritized.

Cadillac Tempe Service offers a comprehensive range of services, all performed by highly qualified, factory-trained technicians who possess an in-depth understanding of Cadillac's sophisticated engineering and technology. Their services include, but are not limited to:

  • Cadillac Certified Maintenance: This covers all aspects of routine maintenance specific to Cadillac models, including oil changes (often utilizing GM Genuine Parts dexos1 Full Synthetic Oil), tire rotations, fluid checks and top-offs, and filter replacements.
  • Advanced Diagnostics and Repair: Equipped with specialized diagnostic tools, they can accurately identify and address complex issues, from engine tune-ups to transmission replacements. They are adept at handling all types of repairs, ensuring the vehicle operates as designed.
  • Brake Services: Comprehensive brake inspections, pad and rotor replacements, and brake fluid services are standard offerings, using genuine Cadillac parts for optimal performance and safety.
  • Tire Services: Beyond rotations, they provide tire sales, balancing, and installations, often featuring major tire brands. They also offer a tire price match guarantee, ensuring competitive pricing.
  • Battery Services: Testing and replacement of vehicle batteries, typically using ACDelco Gold batteries with a robust warranty.
  • Multi-Point Vehicle Inspections: Every service visit typically includes a comprehensive multi-point inspection, covering tires, wiper blades, fluid levels, brakes, battery, and more, to proactively identify potential issues.
  • Genuine GM Parts & ACDelco Parts: They exclusively use GM Genuine Parts and ACDelco Parts, which are designed specifically for Cadillac vehicles, ensuring proper fit, performance, safety, and longevity, often backed by a limited lifetime warranty on select parts.

Several key features underscore the premium service experience at Cadillac Tempe Service:

  • Factory-Trained and Certified Technicians: "Nobody knows your Cadillac like we do" is a core tenet, emphasizing that their technicians are specifically trained and certified by Cadillac to work on these luxury vehicles, ensuring expert care.
  • Exceptional Customer Communication: As highlighted by a customer, professionalism and clear communication, exemplified by service advisors like Brit, are paramount. Customers feel informed and that their concerns are addressed in a timely manner.
  • Timely Service Delivery: The focus on having problems "fixed in a timely manner" and efficient operations ensures that customers get their vehicles back promptly, minimizing inconvenience.
  • Cadillac Premium Pick-up and Delivery Service: This concierge-level service provides ultimate convenience, allowing customers to have their vehicle picked up for service and delivered back to them, embodying the luxury experience Cadillac owners expect.
  • Online Service Scheduling: For added convenience, customers can easily schedule appointments online, fitting service into their busy lifestyles.
  • Use of Genuine Parts: The exclusive use of GM Genuine Parts guarantees that repairs and replacements maintain the vehicle's original integrity, performance, and warranty.

Cadillac Tempe Service regularly features various promotional offers to provide value to its customers. These promotions are typically found on their website and include, but are not limited to:

  • Tire Offers: Such as "Buy 3, Get 1 for $1 on select tires" from major brands, and a tire price match guarantee.
  • Rebates on Parts: Customers can often find rebates on the purchase and installation of select shocks, struts, brake pads, brake rotors, TPMS sensors, wiper blades, cabin air filters, engine air filters, and batteries. These rebates can provide significant savings.
  • Service Specials: Regular promotions on services like oil changes (e.g., $79.95 for a 6-quart full synthetic oil change), and discounts on specific repairs like front brake rotors.
  • GM Rewards™ Program: This loyalty program allows customers to earn points on eligible GM purchases, which can be redeemed for paid Certified Service, accessories, and parts.

These promotions are designed to make high-quality, authorized Cadillac service more accessible and cost-effective for vehicle owners in Tempe. By combining the expertise of factory-trained technicians, the assurance of genuine parts, a luxurious service environment, and a commitment to timely and professional communication, Cadillac Tempe Service aims to be the definitive choice for Cadillac owners seeking top-tier automotive care. For any service needs or to inquire about current promotions, customers can contact Cadillac Tempe Service at (480) 907-3931 or +1 480-907-3931, or visit their website to schedule an appointment.

Cadillac Tempe Service Photos

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Cadillac Tempe Service Location

Cadillac Tempe Service Customer Reviews

Went thru in the early am

Apr 02, 2025 · Sandra Anderson

Brit was very professional and helpful i was very happy with the communication with service department. I felt the problem was fixed in a timely manner Thank you all Bill Redmond

Nov 09, 2020 · William Redmond

Car had to stay two nights with an issue under warranty and a loaner was never “available”.

Nov 10, 2020 · Mathew Reynoso

Jul 06, 2023 · Danny Finley

Jul 08, 2023 · Nazmul Chowdhury