Boardwalk Chevrolet Parts

(9 reviews)

Auto Repair StationsCaliforniaSan Mateo CountyRedwood CityBair Island Road

San Mateo County . California

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  • +1 650-391-0631
  • www.boardwalkchevrolet.com
  • 1 Bair Island Rd, Redwood City, CA 94063, USA

Operating Hours

Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday Closed
Sunday Closed

Boardwalk Chevrolet Parts Introduce

Boardwalk Chevrolet Parts, operating as an integral department within Boardwalk Chevrolet, serves as a specialized entity within the "Auto Repair Stations" category. Unlike a generic auto parts store, this establishment focuses specifically on providing authentic General Motors (GM) parts and ACDelco components. Located in Redwood City, CA, it is the authoritative source for genuine parts for Chevrolet vehicles, and by extension, often for other GM brands like Buick, GMC, and Cadillac. This distinction is crucial for vehicle owners and independent repair shops seeking exact-fit, high-quality replacements and accessories that guarantee compatibility and maintain original vehicle performance and warranty integrity. The parts department works hand-in-hand with the dealership's certified service center, offering a cohesive solution for both parts acquisition and professional installation.

The **environment** at Boardwalk Chevrolet Parts reflects the professional and customer-centric atmosphere of a franchised dealership. The parts counter is typically located within the larger dealership facility, often adjacent to or integrated with the service department. Customers can expect a clean, well-lit, and organized space where parts are efficiently retrieved from a well-managed inventory. The staff behind the counter are highly knowledgeable, often having extensive training specific to Chevrolet and GM vehicles. They are adept at using manufacturer-specific databases to identify the correct part for any given VIN (Vehicle Identification Number), ensuring accuracy and preventing costly errors. The environment is one of expertise and precision, designed to instil confidence that customers are receiving the right part for their vehicle. While there might be a waiting area for those picking up parts, the emphasis is on quick and accurate order fulfillment, minimizing customer downtime. For mechanics, the environment is one of efficiency, offering quick access to components essential for their repair work.

The **services** offered by Boardwalk Chevrolet Parts are distinctly specialized, revolving around genuine GM and ACDelco components. These services are vital for maintaining the authenticity, performance, and longevity of Chevrolet vehicles. Their core offerings include:

  • **Sale of Genuine GM Parts:** This is their primary service. They stock and can order original equipment manufacturer (OEM) parts directly from General Motors. These parts are designed and engineered specifically for Chevrolet vehicles, ensuring perfect fit, form, and function. This includes components for all vehicle systems: engine, transmission, brakes, suspension, electrical, body, interior, etc.
  • **Sale of ACDelco Parts:** As a key component of the GM parts ecosystem, ACDelco offers a range of high-quality automotive parts for GM vehicles (and often other makes), including brakes, batteries, filters, spark plugs, alternators, starters, and more. Boardwalk Chevrolet Parts provides access to these reputable aftermarket parts.
  • **Order Parts Service:** For parts not immediately in stock, customers can easily order them through the dealership, often via an online form or by phone. The parts department leverages GM's extensive distribution network to source parts quickly.
  • **Parts Expertise & Consultation:** The staff at the parts counter provides expert advice on part selection, compatibility, and technical specifications. They can assist both professional mechanics and DIY enthusiasts in identifying the precise components needed for a repair or upgrade.
  • **Parts Warranty Information:** They provide detailed information regarding GM's comprehensive parts warranties, which often include coverage for parts and labor when installed by a certified GM dealership. This is a significant added value for customers.
  • **Automotive Accessories:** Offering a selection of genuine Chevrolet accessories designed to enhance vehicle aesthetics, functionality, or performance. This can include floor liners, cargo management systems, exterior styling upgrades, and technological enhancements.
  • **Service Integration:** As part of Boardwalk Chevrolet, the parts department works seamlessly with the service department. This integration means that vehicles brought in for service will automatically receive genuine GM parts, ensuring consistency and quality of repair. Customers can also schedule service appointments for installation of parts they purchase.
This specialization in genuine parts ensures that customers receive components that meet the exact specifications and quality standards set by the vehicle manufacturer.

Several key **features** distinguish Boardwalk Chevrolet Parts from general auto parts stores and contribute to its value proposition as an "Auto Repair Station" component. A primary feature is the **guarantee of genuine OEM parts**. This ensures that replacements are identical to the components originally installed in the vehicle, preserving its performance, safety, and resale value. The **unrivaled expertise of their staff** is another significant feature; unlike independent auto parts stores, the staff at a dealership parts department are factory-trained and possess in-depth knowledge specifically about Chevrolet and GM vehicles, allowing for accurate part identification and advice. The **comprehensive parts warranty** provided by GM is a major advantage. GM offers various levels of parts warranties, including a common 24-month/unlimited-mile limited warranty on most service replacement parts (including labor when installed by a GM dealership), and even limited lifetime warranties on specific components like chassis parts and radiators. This provides customers with significant peace of mind. The ability to easily **order parts online** and pick them up at the Redwood City location offers modern convenience. Furthermore, the direct link to the **Boardwalk Chevrolet Certified Service** department means customers have immediate access to factory-trained technicians who can professionally install the purchased parts, ensuring the work is done correctly and is backed by the dealership's reputation and warranty.

In terms of **promotional information**, Boardwalk Chevrolet Parts often leverages broader dealership and GM-level promotions to attract and retain customers. While specific offers vary, common promotional strategies include:

  • **GM Rewards Program:** Customers can join GM Rewards, earning points on eligible purchases, including parts, service, and even new vehicle purchases. These points can then be redeemed for discounts on future parts or services at the dealership.
  • **Service & Parts Specials:** Boardwalk Chevrolet's website frequently features special offers that include discounts on parts, often bundled with service operations. Examples might include tire price match guarantees on eligible brands, or discounts on ACDelco brake pads or rotors.
  • **Manufacturer Rebates:** GM and ACDelco often offer national rebates on specific parts (e.g., batteries, brakes, tires) throughout the year. Customers purchasing these qualifying parts would be eligible to submit for a rebate.
  • **Loyalty Programs:** As part of the dealership, repeat customers may be eligible for various loyalty benefits or discounts on parts and service.
  • **Online Promotions & Coupons:** The dealership's website is a key channel for promoting current deals on parts. This can include percentage-off discounts, flat dollar amounts off, or special pricing on popular maintenance items.
  • **Service Package Deals:** While primarily a parts outlet, its connection to the service department means promotions might bundle parts with labor, such as an oil change special that includes genuine GM oil and filter.
  • **Special Discounts for Specific Groups:** GM and its dealerships often offer discounts for military personnel, first responders, educators, and college students on vehicles, which sometimes extend to parts or service benefits.
Customers are encouraged to visit the Boardwalk Chevrolet website or contact their parts department directly to inquire about the latest promotional offers, ensuring they receive the best value on genuine Chevrolet and GM parts.

Boardwalk Chevrolet Parts Location

Boardwalk Chevrolet Parts Customer Reviews

I was able to solve two problems over the phone without waiting, even tracking down a ridiculous made-to-fail piece of plastic, then was handed off to the service team for my last question. 5 stars for the parts team, but 1 star for GM which wants $20 for each of those pieces which are just going to keep failing.

Jan 20, 2025 · Ben Miller

I was able to solve two problems over the phone without waiting, even tracking down a ridiculous made-to-fail piece of plastic, then was handed off to the service team for my last question. 5 stars for the parts team, but 1 star for GM which wants $20 for each of those pieces which are just going to keep failing.

Jan 20, 2025 · Ben Miller

Thank you again, Jason! You seriously know how much I love my car and you take such good care of it like it’s your own! That means a lot to me! I tell all my friends about Boardwalk Chevrolet because of your attitude! I refuse to take my car anywhere else, but to your capable hands! Thank you brother

Feb 23, 2024 · Joey Alexander

Thank you again, Jason! You seriously know how much I love my car and you take such good care of it like it’s your own! That means a lot to me! I tell all my friends about Boardwalk Chevrolet because of your attitude! I refuse to take my car anywhere else, but to your capable hands! Thank you brother

Feb 23, 2024 · Joey Alexander

i have gone multiple times to get Auto parts here. First they give me wrong parts. then they refund me the wrong amount. they never answer phone and when the do they just leave you on hold for ever.. I'm on hold now goin on 32mnts. maybe its not all of them. i always get the Latino guy.

Aug 31, 2023 · Jorge Villa

i have gone multiple times to get Auto parts here. First they give me wrong parts. then they refund me the wrong amount. they never answer phone and when the do they just leave you on hold for ever.. I'm on hold now goin on 32mnts. maybe its not all of them. i always get the Latino guy.

Aug 31, 2023 · Jorge Villa

They close at 430 when they feel like it. Don't bother. Call first their hours are never accurate.

Oct 26, 2022 · D. John Lee

They close at 430 when they feel like it. Don't bother. Call first their hours are never accurate.

Oct 26, 2022 · D. John Lee

Never bother to pick up the phone!

Jun 04, 2024 · Philip Robinson

Never bother to pick up the phone!

Jun 04, 2024 · Philip Robinson