Autobarn Subaru of Countryside Parts Department

Autobarn Subaru of Countryside Parts Department ico

(128 reviews)

Auto Repair StationsIllinoisCook CountyCountrysideJoliet Road

Cook County . Illinois

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  • Intro
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  • Reviews
  • +1 708-497-3999
  • parts.theautobarnsubaru.com
  • 6191 Joliet Rd, Countryside, IL 60525, USA

Operating Hours

Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed

Autobarn Subaru of Countryside Parts Department Introduce

For Subaru owners in Countryside, IL, and the surrounding areas like Chicago, Broadview, and Oak Lawn, the Autobarn Subaru of Countryside Parts Department stands as a dedicated and highly-regarded destination for all their vehicle needs. More than just a parts store, this establishment operates as a full-fledged Auto Repair Station, offering an integrated approach to vehicle maintenance and repair, ensuring your Subaru runs at its best.

The Autobarn Subaru of Countryside Parts Department is conveniently located at 6191 Joliet Rd, Countryside, IL 60525, USA. They can be reached by phone at (708) 497-3999 or mobile at +1 708-497-3999. This accessibility, combined with their extensive service offerings, makes them a go-to choice for Subaru owners in the region.

Environment and Customer Experience

One of the recurring themes in customer feedback highlights the welcoming and efficient environment at Autobarn Subaru of Countryside. The facility is consistently described as clean and well-maintained, contributing to a comfortable experience for customers. For those who choose to wait while their vehicle is being serviced, the waiting area is thoughtfully designed to enhance comfort, offering complimentary snacks and beverages, including delicious coffee, and free Wi-Fi. This attention to detail demonstrates their commitment to a positive customer journey, making the waiting time more pleasant and productive. Beyond the physical space, the staff are frequently praised for their courteous, professional, and helpful demeanor. Customers often mention that the team takes the time to thoroughly explain maintenance needs and answer any questions, fostering a sense of trust and transparency.

Comprehensive Services and Genuine Parts

As a leading Auto Repair Station, the Autobarn Subaru of Countryside Parts Department offers a wide array of services designed to keep your Subaru in optimal condition. Their core offering revolves around providing genuine OEM Subaru parts. These are the same components installed at the factory, ensuring perfect fit, performance, and reliability, and are often backed by a warranty. Unlike aftermarket or third-party parts, genuine OEM parts are specifically engineered for your Subaru model, reducing the risk of premature failure and ensuring compatibility. Their extensive inventory includes, but is not limited to, popular items such as:

  • Motor Oil and Fluids
  • Filters (Oil, Cabin, and Engine Air)
  • Batteries
  • Tires
  • Brake Pads & Rotors
  • Shocks & Struts
  • Windshield Wiper Blades
  • Headlights and Taillights
  • Belts & Hoses
  • Spark Plugs

Beyond parts sales, the department excels in professional installation services. Their technicians are factory-trained and certified Subaru experts, possessing an intimate understanding of the inner workings of Subaru vehicles. This expertise ensures that any replacement parts are installed correctly and efficiently, with a quick turnaround time. Services extend to routine maintenance, including oil and filter changes (both conventional and full synthetic), tire rotations, and comprehensive multi-point inspections, often offered as a complimentary service. They also handle more complex repairs, as evidenced by a customer review detailing how their service technician, Jonathon, expertly detected and fixed a "mystery" oil leak on a 2013 Subaru Outback with 305,000 miles, a testament to the high level of diagnostic skill available. Other services include cabin filter replacement, car washes (complimentary with service), detailing, and assistance with warranty fixes.

Key Features and Customer-Centric Approach

The Autobarn Subaru of Countryside Parts Department distinguishes itself through several key features that prioritize customer satisfaction:

  • Certified Subaru Technicians: All service and repair work is performed by highly skilled and certified technicians who specialize in Subaru vehicles, ensuring top-tier service quality.
  • Genuine OEM Parts: A commitment to using only original equipment manufacturer parts guarantees the longevity and performance of your vehicle.
  • Thorough Explanations: As noted by a customer, the staff are diligent in explaining car maintenance needs, empowering owners with knowledge about their vehicle.
  • Efficient Service: Reviews indicate that service is often completed within or even before the estimated time, highlighting their operational efficiency.
  • Comfortable Waiting Area: The provision of free Wi-Fi, complimentary snacks, and beverages ensures a pleasant wait for customers.
  • Online Parts Ordering and Service Scheduling: For convenience, customers can order parts online through an easy-to-use form and schedule service appointments.
  • Customer Loyalty Programs: The dealership has programs to foster long-term relationships with its customers.
  • Complimentary Car Wash: A free car wash is provided with service, adding extra value.
  • Shuttle Service: For those who cannot wait, a complimentary shuttle service is available.
  • Early Drop-off and Late Pick-up Options: Providing flexibility for busy schedules.

The dedication to customer service is a recurrent highlight in reviews, with many customers stating they go out of their way to visit this location due to the superior service they receive. The ability of service writers, like Josh, to recognize the seriousness of issues and immediately schedule inspections, as seen in the oil leak example, underscores their proactive and customer-focused approach.

Promotional Information

The Autobarn Subaru of Countryside Parts Department regularly offers various service and parts specials to provide added value to their customers. While specific promotions can change, past and current examples include:

  • Oil Change Specials: Including competitive pricing on both conventional and full synthetic oil changes, often with an oil filter replacement. They often offer to meet or beat any competitor's comparable offer.
  • Tire Promotions: Such as "Buy 3 Tires, Get 1 For $1," which is a significant saving for those needing new tires. Tire rotations are also offered at competitive rates.
  • Battery Replacement Specials: Including genuine OEM batteries with warranties.
  • Brake Service Offers: Covering pad or lining replacement, inspection of calipers, hoses, and hardware.
  • Multi-Point Inspection: Frequently offered as a complimentary service with qualifying maintenance.

Customers are encouraged to check their official website or contact the Parts Department directly to inquire about the most current service and parts specials. These promotions are designed to help Subaru owners maintain their vehicles affordably without compromising on the quality of genuine parts and expert service. They also offer flexible scheduling, including Saturday hours, to accommodate various customer needs.

In conclusion, the Autobarn Subaru of Countryside Parts Department serves as an exemplary Auto Repair Station for Subaru owners in Countryside, IL, and the surrounding communities. With its focus on genuine parts, certified technicians, a comfortable and customer-friendly environment, and a commitment to transparent and efficient service, it has garnered a strong reputation for reliability and customer satisfaction.

Autobarn Subaru of Countryside Parts Department Photos

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Autobarn Subaru of Countryside Parts Department Location

Autobarn Subaru of Countryside Parts Department Customer Reviews

My 2013 Subaru Outback with 305,000 mile had a “mystery” oil leak that I couldn’t detect. Service writer Josh recognized the seriousness of an engine loosing oil and stepped up by immediately scheduling my Outback to be inspected by Service Technician Jonathon. Jonathon performed a very thorough inspection, detected the issue, and fixed it. You won’t find service like this anywhere else! Thanks again Josh and Jonathon at Auto Barn Subaru! By the way, this is a “looking good” photo of my 2013 Outback with 305,000 miles!

May 14, 2025 · Keith Lutz

This is a great location, everyone is always thorough and takes the time to explain car maintenance needs with you. I go out of my way to go to this location because the service is so much better!

Apr 03, 2025 · Emily D

I had ordered parts through another dealership and they had so many issues and the parts never came. When I ordered through Autobarn they shipped them right away with no excuses or delays. We will definitely not hesistate to use them in the future!!

Jan 17, 2025 · Zachary Snider

Stopped in for an oil change. Friendly and quick service. Nice waiting area. Free snacks and a free car wash. I will definitely come back to this location.

Feb 04, 2025 · mc smarto

Stephanie in service BDC is my girl! Working with her is always amazing & perfect! She understands & is very efficient. She's friendly & respectful 🙂

Jan 28, 2025 · MONSE MENDIETA