Troy's Auto

Troy's Auto is a well-regarded auto repair shop located at 403 S Cascade St, New Castle, PA 16101. Renowned for their expertise in diagnosing and repairing a variety of vehicle issues, Troy's Auto has built a reputation as a go-to establishment for drivers seeking reliable and honest car maintenance. With years of experience, the team at Troy's Auto is dedicated to providing high-quality services tailored to meet the unique needs of each customer.

Troy's Auto offers an extensive range of auto repair services, including general repairs, engine diagnostics, transmission work, and more. Specializing in older and classic vehicles, they have a deep understanding of the specific challenges these cars face, ensuring that they receive the attention and care needed to keep them running smoothly. Their commitment to transparency in pricing sets them apart from other shops, as customers can expect fair quotes without hidden fees.

One standout feature of Troy's Auto is their cash-only payment policy, which emphasizes straightforward transactions and avoids complications with insurance or credit card processing. This approach allows them to focus solely on delivering excellent service to their clients.

Troy's Auto understands that vehicle repairs can be stressful, so they strive to make the process as seamless as possible. Their professional team is known for their patience, skill, and genuine care for each customer's vehicle, ensuring a positive experience from start to finish. Whether you're dealing with a minor issue or a major repair, Troy's Auto is equipped to handle it all with expertise.

• Specializing in Older Vehicles: Troy's Auto has particular expertise in repairing classic and older vehicles, such as the 1985 Chevy G20 van, which was successfully repaired by Troy himself. This specialization makes them a trusted choice for those with unique or vintage cars.
• Transparent Pricing: Known for their fair pricing, Troy's Auto ensures that customers are informed about costs upfront, avoiding any surprises. Their straightforward approach to billing has earned them trust in the community.
• Cash-Only Policy: Unlike many repair shops, Troy's Auto operates on a cash-only basis, which simplifies transactions and reflects their commitment to honest business practices.

Troy's Auto is committed to excellence, as evidenced by positive customer feedback. One satisfied customer highlighted how Troy quickly identified and resolved an overheating issue in their 1985 Chevy van, which had previously eluded other mechanics. They praised Troy for his knowledge, patience, skills, and professionalism, expressing gratitude for restoring their vehicle's performance and noting that they would return for future needs.

However, not all reviews have been positive. A previous customer expressed dissatisfaction with an initial quote that doubled the expected rate for engine installation, requiring half the cost upfront plus parts totaling nearly $3000. This discrepancy serves as a reminder to always verify costs and communicate openly with your mechanic before proceeding with any repair.

Despite this isolated instance, Troy's Auto remains a reliable option for many drivers in New Castle and surrounding areas. Their expertise in classic vehicles and commitment to fair pricing make them a valuable resource for those seeking trustworthy auto repair services.