Towne Ford Sales Parts

Welcome to Towne Ford Sales Parts, a key department within the larger Towne Ford Sales dealership, and an indispensable resource operating under the umbrella of the Auto Repair Stations category. Located at 1A Bair Island Road, Redwood City, CA 94063, this parts center is exclusively dedicated to providing genuine Ford parts and accessories to local Ford owners and enthusiasts. While Towne Ford Sales offers a complete array of services, including new and pre-owned vehicle sales and comprehensive automotive maintenance, the Parts department plays a critical role in ensuring that every Ford vehicle is maintained with components specifically designed by the manufacturer, preserving its original performance, safety, and reliability.

As an integral part of a full-service Ford dealership, Towne Ford Sales Parts operates within a professional and modern automotive environment. The parts department itself is typically a well-organized and well-stocked area, often featuring a dedicated counter for customer interaction. This space is designed for efficiency, allowing customers to easily inquire about and purchase the parts they need. You can expect a clean and orderly display of frequently requested genuine Ford parts and accessories. The staff at the parts counter are trained to be knowledgeable about Ford vehicles and their various components, providing expert guidance. Behind the customer-facing area, there is usually a substantial inventory storage facility, meticulously managed to ensure a wide selection of genuine Ford parts are readily available. The overall ambiance of the Towne Ford Sales dealership is geared towards customer comfort and convenience, which extends to the parts department. This may include a comfortable waiting area with amenities like complimentary drinks and free Wi-Fi, for customers who are picking up parts or awaiting service. The facility’s commitment to high standards is often reflected in customer reviews highlighting positive overall experiences and the quality of repairs, suggesting a systematic and customer-focused approach across all departments.

Towne Ford Sales Parts specializes in offering genuine Ford components and accessories, crucial for maintaining the integrity and performance of Ford vehicles. As a specialized entity within the Auto Repair Stations category, their services and goods are specifically tailored to meet the exacting standards of Ford engineering. Key offerings include:

• Genuine Ford OEM Parts Sales: This is the core of their business. They stock and provide original equipment manufacturer (OEM) parts, which are identical to the components that were originally installed in your Ford vehicle at the factory. This includes an extensive range of parts for cars, trucks, vans, and SUVs – from engine components, brake parts, and suspension systems to filters, belts, and electrical parts. The use of OEM parts ensures a perfect fit, optimal performance, and adherence to Ford's stringent quality and safety specifications.
• Motorcraft® Parts: They also offer Motorcraft® parts, which are Ford-approved parts specifically designed for Ford, Lincoln, and Mercury vehicles. These are high-quality, reliable replacement parts that meet or exceed OEM specifications.
• Omnicraft™ Parts: For non-Ford makes, if a customer has other vehicles, some Ford dealerships may also offer Omnicraft™ parts, which are quality parts backed by Ford Motor Company, designed for other major vehicle brands. However, their primary focus remains Ford.
• Ford Accessories: Beyond essential repair components, Towne Ford Sales Parts provides a wide array of genuine Ford accessories. These are designed to enhance the style, functionality, and versatility of your Ford, such as running boards, tonneau covers for trucks, floor mats, cargo organizers, and technology upgrades.
• Tires Specifically for Ford Models: As part of a full-service dealership, they offer a selection of tires that are specifically recommended or approved by Ford for various models, ensuring optimal handling, ride quality, and fuel efficiency. Tire services like installation, balancing, and rotation are also available.
• Parts Ordering and Special Requests: While maintaining a large inventory, any specific part not immediately in stock can be efficiently ordered directly from Ford's extensive distribution network. Their highly trained staff can assist customers in identifying the correct part, even for older models or unique configurations.
• Expert Parts Advice: The parts department staff are well-versed in Ford vehicles and their parts. They provide expert advice, assisting customers in selecting the precise component for their needs, whether for a DIY repair or for installation by the dealership's service technicians.
• Seamless Integration with Service Department: The parts department works in close conjunction with the Towne Ford Sales service center. This ensures that when vehicles undergo maintenance or repair, the Ford-certified technicians have immediate access to the necessary genuine parts, facilitating efficient and high-quality repairs.
• Online Parts Ordering: For customer convenience, Towne Ford Sales offers an online platform where customers can easily browse parts catalogs, submit parts requests, and order genuine Ford parts from the comfort of their home.

Towne Ford Sales Parts distinguishes itself in the automotive parts and repair market through its direct affiliation with the Ford brand and its unwavering commitment to providing authentic components and expert service. Key features that set them apart include:

• Exclusive Provider of Genuine Ford OEM and Motorcraft® Parts: This is the primary distinguishing factor. By guaranteeing that all parts sold are original equipment manufacturer (OEM) or Motorcraft® certified, Towne Ford Sales Parts ensures that customers receive components specifically designed, tested, and approved by Ford for their vehicles. This guarantees perfect fit, optimal performance, and adherence to the highest safety and quality standards, unlike generic aftermarket alternatives.
• Ford-Trained and Certified Parts Staff: The personnel in the parts department are extensively trained directly by Ford. This specialized knowledge allows them to accurately identify parts, understand vehicle systems, and provide precise recommendations, ensuring customers get the right part every time.
• Direct Access to Ford's Inventory and Technical Support: As an authorized Ford dealership, Towne Ford Sales Parts has direct access to Ford's extensive parts distribution network and comprehensive technical databases. This allows for rapid sourcing of any required part, even obscure or less common ones, and provides invaluable support for complex inquiries.
• Manufacturer's Warranty on Parts: Genuine Ford and Motorcraft® parts come with a manufacturer's limited warranty, often for two years with unlimited mileage, which typically includes limited labor costs if installed by a Ford dealership. This provides a significant level of assurance and peace of mind compared to many aftermarket parts.
• Integration with Certified Ford Service: The seamless collaboration between the parts department and the certified Ford service center means that repairs are performed with genuine parts by technicians who are experts in Ford vehicles. This holistic approach ensures comprehensive and high-quality vehicle care.
• Customer Service Excellence: While specific awards for the parts department were not independently verifiable, the overall dealership's focus on customer satisfaction, as evidenced by positive customer reviews for their service and sales, suggests a strong commitment to service excellence across all departments. Their focus on clear communication and efficient service is a testament to this.
• Online Ordering Convenience: The availability of an online platform for parts ordering enhances customer convenience, allowing for easy Browse, inquiry, and purchase from anywhere.

Towne Ford Sales Parts, as part of a full-service Ford dealership, often participates in various promotions and specials aimed at providing value to Ford owners. While specific offers are subject to change and may vary seasonally, common types of promotional information include:

• Service and Parts Specials: The dealership frequently offers coupons and discounts on common maintenance services that involve parts, such as oil changes (e.g., "The Works® Package" which includes synthetic blend oil and filter, tire rotation, brake inspection, multi-point vehicle checkup, fluid top-off, battery test, filter check, and belts and hoses check), brake services, and battery replacements. These promotions often highlight the exclusive use of genuine Ford or Motorcraft® parts.
• Tire Offers: They often feature competitive pricing on Ford-approved tires, sometimes coupled with promotions like a price match guarantee and additional benefits like road hazard coverage.
• Discounts on Ford Accessories: Customers can often find special pricing or discounts on genuine Ford accessories, encouraging personalization and enhancement of their vehicles.
• FordPass® Rewards Points: As an authorized Ford dealership, they likely participate in the FordPass® Rewards program. This allows customers to earn and redeem points for the purchase of Ford, Motorcraft®, or Omnicraft® parts and associated labor at participating Ford Dealerships, providing ongoing value for loyal customers.
• Seasonal Maintenance Promotions: Promotions are often aligned with seasonal vehicle needs, such as discounts on wiper blades, air filters, or heating/cooling system components.
• Online Parts Ordering Convenience: While not a direct discount, the ability to easily order parts online via their website is a promotional highlight, emphasizing convenience and accessibility.
• Pickup & Delivery Service: Some dealerships offer Ford Mobile Service or Pickup & Delivery options for service appointments, which indirectly benefits parts sales as the necessary parts are ordered and installed during these convenient services.

For the most current and specific promotional offers, local users are strongly encouraged to visit the official Towne Ford Sales website and navigate to their "Service & Parts Specials" section. This is typically where the most up-to-date coupons, rebates, and exclusive deals on genuine Ford parts and related services are posted.