Service Department at Stew Hansen Dodge

Welcome to the Service Department at Stew Hansen Dodge, located at 12103 Hickman Rd in Urbandale, Iowa. As an integral part of the Stew Hansen Dodge dealership, our Service Department functions as a comprehensive auto repair station, dedicated to providing high-quality maintenance and repair services for a wide range of vehicles. While the provided customer reviews primarily focus on the positive car buying experience at the dealership, they offer valuable insights into the overall customer-centric approach and professionalism you can expect from the entire Stew Hansen Dodge team, including the Service Department.

Although the reviews do not explicitly describe the physical environment of the Service Department, you can generally expect a well-maintained and professional setting at a reputable dealership like Stew Hansen Dodge. This typically includes a dedicated service reception area where you can check in your vehicle and discuss your service needs with knowledgeable advisors. The service bays are usually equipped with modern diagnostic tools and equipment to ensure accurate and efficient repairs. Dealership service departments often adhere to high standards of cleanliness and organization to provide a comfortable and trustworthy experience for their customers.

As a full-service auto repair station, the Service Department at Stew Hansen Dodge offers a comprehensive range of services to keep your vehicle running smoothly and safely. While the reviews highlight the positive sales experience, the underlying implication is that this same commitment to customer satisfaction extends to their service operations. Typical services offered at a dealership service department like Stew Hansen Dodge include:

• Routine Maintenance: This includes essential services such as oil changes, tire rotations, fluid checks and replacements, filter changes, and scheduled maintenance based on your vehicle's mileage and manufacturer recommendations. Regular maintenance is crucial for preventing larger issues and prolonging the life of your vehicle.
• Diagnostic Services: Our certified technicians are equipped with advanced diagnostic tools to accurately identify any issues your vehicle may be experiencing, from engine problems and transmission issues to electrical faults and sensor malfunctions. Accurate diagnosis is the first step towards effective repair.
• General Repairs: We handle a wide array of general repairs, including brake service, battery replacement, exhaust system repairs, suspension and steering repairs, heating and cooling system service, and more. Our technicians are trained to work on various makes and models, with specialized expertise in Dodge and Ram vehicles.
• Warranty Work: As an authorized Dodge dealership, our Service Department is qualified to perform warranty repairs on Dodge and Ram vehicles. This ensures that any warranty-covered issues are addressed correctly using genuine OEM parts.
• Parts and Accessories: We have access to a wide selection of genuine Mopar parts and accessories, ensuring that any replacements or upgrades are of the highest quality and specifically designed for your Dodge or Ram vehicle.

While the provided reviews primarily commend the sales and finance teams for their positive attributes, we can infer several key features and benefits that likely extend to the Service Department at Stew Hansen Dodge:

• Customer-Focused Approach: The recurring theme in the reviews is a strong emphasis on a positive and pressure-free customer experience. This suggests that the Service Department also prioritizes clear communication, honest advice, and a commitment to meeting customer needs.
• Honest and Transparent Service: The sales team is praised for their honesty and transparency. This dedication to open communication likely translates to the Service Department, where you can expect clear explanations of any necessary repairs and transparent pricing.
• Efficient and Prompt Service: The reviews highlight the quick and efficient processes in the sales and finance departments. This efficiency likely extends to the Service Department, aiming to minimize your vehicle's downtime and get you back on the road as soon as possible.
• Knowledgeable and Dedicated Team: The positive experiences with individual team members, such as Heidi B and Roland, suggest a dealership-wide culture of dedication and expertise. You can likely expect the service advisors and technicians to be knowledgeable about your vehicle and committed to providing high-quality service.

The provided information does not include any specific promotional offers for the Service Department at Stew Hansen Dodge. However, dealerships often run seasonal specials, discounts on specific services, or parts promotions. We encourage you to contact the Service Department directly or visit the Stew Hansen Dodge website for any current offers that may be available. Additionally, the peace of mind that comes with having your vehicle serviced by certified technicians using genuine parts can be considered a valuable benefit in itself.

To experience the quality service offered at the Service Department at Stew Hansen Dodge, please feel free to contact us at (515) 416-6191 or our mobile number +1 515-416-6191. Our friendly and knowledgeable service advisors will be happy to assist you with scheduling a service appointment, answering your questions, or providing you with more information about our services. You can also visit us at our convenient location at 12103 Hickman Rd, Urbandale, IA 50323, USA. We are dedicated to providing the same positive and trustworthy experience that customers have come to expect from Stew Hansen Dodge.

In conclusion, while the provided reviews focus on the exceptional car buying experience, they strongly suggest that the Service Department at Stew Hansen Dodge operates with the same commitment to customer satisfaction, honesty, and efficiency. As a comprehensive auto repair station in Urbandale, Iowa, we offer a wide range of services performed by skilled technicians using quality parts. Contact us today to experience the reliable and trustworthy service your vehicle deserves.