Bob Brown Quick Lube

Welcome to Bob Brown Quick Lube, your local auto repair station situated at 3600 111th St, Urbandale, IA 50321, USA. As a provider within the Auto Repair Stations category, Bob Brown Quick Lube primarily focuses on offering fast and convenient vehicle maintenance services, with a specialization in quick oil changes. However, customer feedback suggests that their service offerings extend beyond just oil changes to include other essential automotive services.

As a quick lube establishment, the environment at Bob Brown Quick Lube is typically designed for efficiency and speed. Customers can generally expect a setup with service bays that allow for relatively rapid vehicle maintenance. The focus is on getting you back on the road quickly. While specific details about the shop's aesthetics are not provided in the reviews, the emphasis is likely on functionality and convenience for routine services.

Based on the limited customer feedback available, the services offered at Bob Brown Quick Lube appear to include at least oil changes and tire rotations. One customer explicitly mentioned having their "3500hd in twice," once for an oil change and another time for tire rotation. Additionally, another customer reported having a tire replaced efficiently after it went bad, indicating that tire-related services are also within their capabilities. It's important to note that the name "Quick Lube" suggests a primary focus on oil changes and other fluid services, but the positive tire replacement experience indicates a broader service capacity.

A significant feature to consider, based on the provided reviews, is the mixed nature of customer experiences. One review details a highly negative experience involving a dislodged oil filter after an oil change and, on a subsequent visit for a tire rotation, broken wheel studs and loose lug nuts. The reviewer, identifying as a 20-year automotive technician, strongly cautioned against using this shop based on these incidents. This feedback raises concerns about the quality and thoroughness of the services provided in these instances.

Conversely, another customer reported a positive experience with the team, stating that they do "a LOT more than oil changes" and efficiently handled a tire replacement, getting them back on the road quickly. This suggests that while there may be inconsistencies or isolated incidents of poor service, there are also instances where customers have been satisfied with the efficiency and effectiveness of the work performed, particularly with services beyond just oil changes.

Given the stark contrast in the two available reviews, it is challenging to definitively characterize the overall service quality and reliability of Bob Brown Quick Lube. The negative review raises serious concerns about potential oversights and the quality of workmanship, particularly regarding fundamental services like oil changes and tire rotations. The positive review, on the other hand, highlights their ability to handle more complex tasks like tire replacement efficiently.

At this time, there is no promotional information available in the provided text for Bob Brown Quick Lube. Quick lube establishments sometimes offer discounts on oil change packages or seasonal specials on other maintenance services. To inquire about any current promotions or discounts, it is recommended to contact them directly at (515) 253-4700 or +1 515-253-4700. Their staff will be able to provide you with the most up-to-date information on pricing and any special offers.

In conclusion, Bob Brown Quick Lube in Urbandale, IA, operates as an auto repair station specializing in quick vehicle maintenance, primarily oil changes, but also offering services like tire rotation and replacement. Customer feedback presents a mixed picture, with one review detailing significant issues and expressing strong dissatisfaction, while another praises their efficiency and broader service capabilities. Potential customers should consider these contrasting experiences when deciding whether to utilize the services at Bob Brown Quick Lube and may want to seek additional recent reviews or directly inquire about their service guarantees and quality control measures. For information on current promotions, please contact the shop directly.