Stew Hansen Collision Center - Clive

Situated at 2094 NW 114th St, Clive, IA 50325, USA, the Stew Hansen Collision Center - Clive serves as a comprehensive "Auto Repair Station" specializing in auto body and collision repairs. Easily reachable at (515) 217-3500, with the same number for mobile contact, this center is a crucial resource for drivers in Clive and the broader Des Moines metropolitan area seeking to restore their vehicles to pre-accident condition, or address any form of cosmetic damage.

The environment at Stew Hansen Collision Center - Clive is designed to embody professionalism and efficiency, befitting a modern auto repair facility. As part of the larger Stew Hansen automotive group, it benefits from a well-structured and organized operation. Expect a clean, well-maintained repair shop with advanced equipment and dedicated bays for various stages of the collision repair process. This includes areas for detailed vehicle assessment, frame straightening, sanding, painting, and reassembly. The overall atmosphere aims to reassure customers that their vehicle is in capable hands, with an emphasis on precision and quality control throughout the repair journey. While not explicitly detailed, such facilities typically offer comfortable waiting areas for customers, and possibly amenities like Wi-Fi, reflecting a commitment to customer convenience during the repair process.

Stew Hansen Collision Center - Clive offers a broad spectrum of services aimed at restoring vehicles after accidents or addressing other forms of body damage. Their core services include:

• Comprehensive Collision Repair: From minor dents and scratches to significant structural damage resulting from major collisions, they are equipped to handle repairs of all complexities, ensuring the vehicle's safety and integrity.
• Windshield and Auto Glass Replacement: As highlighted by a customer review, they are proficient in replacing damaged windshields and other vehicle glass, crucial for visibility and safety.
• Paintless Dent Removal (PDR): For smaller, non-creased dents where the paint is undisturbed, PDR offers a cost-effective and efficient solution that preserves the original factory finish.
• Expert Paint Matching and Refinishing: Utilizing state-of-the-art paint technology and skilled technicians, they strive to perfectly match existing paint colors and textures, delivering a seamless, factory-quality finish.
• Frame Straightening: Advanced laser-measuring and frame-straightening equipment are used to restore the vehicle's structural integrity to manufacturer specifications.
• Bumper Repair and Replacement: Addressing damage to plastic and metal bumpers, ensuring proper fit and appearance.
• Wheel Restoration: Repairing cosmetic damage to wheels, such as scrapes and curbing.
• Vehicle Detailing: As observed by customers, vehicles are returned spotless, indicating a focus on comprehensive post-repair cleaning and detailing.

They pride themselves on being able to work on all makes and models, and their technicians are often OE (Original Equipment) certified, receiving ongoing training to stay current with vehicle technologies and repair methodologies. This commitment to OEM repair procedures and the use of genuine parts is a significant advantage, ensuring that repairs meet manufacturer standards for safety, fit, and finish.

The features that distinguish Stew Hansen Collision Center - Clive are prominently showcased in customer feedback, underscoring their dedication to professionalism and customer satisfaction. Two reviews consistently praise their service:

• "I had to replace my windshield and they were professional and worked with the insurance company perfectly. I took my Jeep in before noon and had it back before closing time. Not a trace of glass or debris and the vehicle was spotless when I got it back." This review highlights:
  • Seamless Insurance Coordination: Their ability to "work with the insurance company perfectly" simplifies what can often be a stressful process for customers.
  • Exceptional Efficiency and Turnaround: Replacing a windshield and returning the vehicle "before closing time" on the same day demonstrates remarkable speed and operational efficiency.
  • Meticulous Cleanup: "Not a trace of glass or debris and the vehicle was spotless" indicates a high level of attention to detail in the final stages of repair and vehicle presentation.
• "Service was Great. People there were fantastic to work with. Truck was clean upon pickup, looked good as new. Would highly recommend them to anyone!" This reinforces:
  • Outstanding Customer Service: "People there were fantastic to work with" suggests friendly, accommodating, and communicative staff.
  • High-Quality Results: The truck looking "good as new" confirms their ability to perform high-quality repairs that restore the vehicle's aesthetic appeal.
  • Vehicle Cleanliness: Again, the mention of the vehicle being "clean upon pickup" reiterates their thoroughness.

These features collectively paint a picture of a collision center that not only focuses on the technical aspects of repair but also on delivering a smooth, reassuring, and high-quality experience for the customer. Their affiliation with the Stew Hansen group often means access to advanced diagnostic tools and manufacturer-specific repair information, further ensuring quality and safety. They emphasize their commitment to restoring vehicles to pre-accident condition using superior products, well-trained staff, and state-of-the-art equipment.

As part of a large automotive group, Stew Hansen Collision Center - Clive often provides various promotional advantages and programs to assist customers. While specific, time-limited promotions may vary, general offerings often include:

• Insurance Direct Repair Facility Status: They operate closely with insurance companies and are often a preferred or direct repair facility for many major insurance providers. This streamlines the claims process, reduces paperwork for the customer, and can expedite repair approvals.
• Free Estimates: Most collision centers, including this one, offer free, no-obligation estimates for repair work, allowing customers to understand the scope and cost upfront. They also offer photo estimates for convenience.
• Rental Car Assistance: Being part of a larger dealership often means they have partnerships or on-site rental car services (like Enterprise Rent-A-Car, as mentioned on their website) to provide customers with temporary transportation while their vehicle is being repaired. This often includes offers for free rental cars for a certain number of days, often tied to a minimum repair estimate (e.g., up to 5 days free rental for estimates over $1,500 for compact cars).
• Towing Assistance: They may offer a "Free Towing Certificate" for towing services up to a certain distance (e.g., 75 miles) to their collision center for collision repair, particularly if the tow is not covered by insurance.
• Repair Guarantees/Warranties: Reputable collision centers typically back their work with guarantees on repairs and parts used, providing customers with long-term peace of mind. Their emphasis on using GM Original Equipment (OE) parts (for GM vehicles, though they work on all makes) highlights their commitment to quality and manufacturer-backed integrity.
• Customer Satisfaction Focus: Their commitment to customer satisfaction being their #1 priority, as stated on their website, acts as an overarching promotional promise, ensuring a focus on positive outcomes.

Customers are always encouraged to contact the Stew Hansen Collision Center - Clive directly at (515) 217-3500 to inquire about current promotions, confirm their direct repair status with specific insurance providers, and discuss estimates or any other needs related to their vehicle's repair.

In conclusion, Stew Hansen Collision Center - Clive stands as a highly recommended "Auto Repair Station" in Clive, IA, for its comprehensive auto body and glass repair services. Their strength lies in their combination of professional staff, efficient repair processes, meticulous attention to detail (including vehicle cleanliness), and seamless interaction with insurance companies. The positive customer reviews highlight their ability to deliver high-quality, timely repairs, making them a reliable choice for restoring vehicles to their pre-accident condition and beyond. Their commitment to utilizing factory-quality procedures and offering customer conveniences like rental car and towing assistance further solidifies their position as a leading collision repair facility in the region.