Porsche Fremont Service Center

I have worked with both sales and service at Porsche Fremont over the last 6 years, and every visit has reinforced a positive picture of their customer commitment, technical competence, and teamwork. I am able to schedule service visits with little delay, and everyone from the greeter to the service advisor to the technical staff is a pleasure. I recommend Fremont for anyone considering a Porsche purchase or needing to service their precious machine.

Oct 28, 2024 · Aaron Hanna

Monica has helped me on my maintenance and she is very professional and friendly. She helped me setting up my loaner car and the service options are very clear. She even found my last pre-paid maintenance package which I thought it was already expired. This has saved me quite a lot. WIthout her search on my profile, I would not even notice it! When I returned my loaner car, I left my garage key fob and Fasttrek transponder in the loaner about 2 hours later. I called her and she quickly found the vehicle and handed over all 3 keys back to me when I arrived. Super appreciate her help on my maintenance and I will recommend Porsche Fremont to my friend and it has always been my no.1 recommendation to other friends when it comes to the sales team and service team! Keep it going.

Dec 23, 2024 · Xiang Z (FirehawkX)

I bought my Porsche Cayenne here and have been having it serviced here for the last 5 years and they always do an awesome job with excellent service to detail. Everyone is so nice and attentive, especially Monica!

Sep 27, 2024 · Becky SAN DIEGO

I purchased my new Porsche from this dealer on the recommendation of a friend that had several transactions with them. I was very happy with their level of communication during the spec, ordering and building process. It's been two years now and the service department has been great with my annual service appointments. I couldn't be happier with my decision on the car, options, and staying with the service department at Porsche Fremont.

Apr 13, 2024 · Mike Wenstrand

While the issues on my vehicle has been addressed, I did not find the experience pleasant. My service advisor was professional. But I did not feel the level of respect and care I have felt servicing other vehicles, not to mention Porsche. Every communication seems to be a money grab attempt. There was no transparency in the labor cost. For many service items, only the part cost was communicated to me in advance. For other, the final cost greatly exceed the quote (30% - 50% for some) I was told that my car has 2 oil filter (incorrect for my car to my knowledge), without confirmation from technician. It sounded like an attempted to overcharge on my oil change, therefore I declined. I was told the oil leak issue is severe, and was suggested to do a $25k engine disassembly just to diagnose. I declined. Then I was told turns out the fix was actually $300 in part (again labor cost omitted during quote) I was promised cleaning of my car at the end of my service. That did not happen. I tried to use affirm for financing my service, that did not work.

Mar 21, 2024 · Cyrus Liu

I purchased my new Porsche from this dealer on the recommendation of a friend that had several transactions with them. I was very happy with their level of communication during the spec, ordering and building process. It's been two years now and the service department has been great with my annual service appointments. I couldn't be happier with my decision on the car, options, and staying with the service department at Porsche Fremont.

Apr 28, 2025 · Mike Wenstrand

Really disappointing experience. After paying almost $3000 for rodent damage to the electrical system of the car the warning lights, including oil change are still on and they claim they have nothing to do with the damaged electricals, even after I told them the oil was changed 3 months ago. They didn't even do a basic car wash that is customary.

Apr 18, 2025 · sombe palang