Mossy Nissan Escondido Service
Auto Repair StationsCaliforniaSan Diego CountyEscondidoVineyardAuto Park Way
San Diego County . California
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- +1 760-291-8043
- www.mossyescondido.com
- 1546 Auto Park Way, Escondido, CA 92029, USA
Operating Hours
Mossy Nissan Escondido Service Introduce
For Nissan owners in Escondido and the broader San Diego County, the Mossy Nissan Escondido Service Center serves as a dedicated and authorized "Auto Repair Station." As part of the larger Mossy Auto Group, which has been a prominent presence in the San Diego community since 1982, this service center is specifically designed to provide expert maintenance, diagnostics, and repairs for Nissan vehicles. It stands as a reliable resource for genuine Nissan parts and factory-certified service, aiming to ensure the longevity and optimal performance of your vehicle.
The Mossy Nissan Escondido Service Center is conveniently located at 1546 Auto Park Way, Escondido, CA 92029. This location within the Escondido Auto Park makes it easily accessible from major freeways like the I-15 and CA-78, serving a wide geographic area including Valley Center, San Marcos, Carmel Mountain, Rancho Santa Fe, and Fallbrook. Being an authorized dealership service center means it adheres to Nissan's stringent standards for service quality, technician training, and parts usage, offering a level of specialized care that independent shops typically cannot provide.
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The environment at Mossy Nissan Escondido Service is crafted to provide both efficiency for vehicle service and comfort for customers. As a modern dealership service center, it is expected to feature a clean, organized, and professionally managed workshop area. Key aspects of their facility and operational environment include:
- State-of-the-Art Facility: Dealership service centers, especially those part of a large group like Mossy, typically invest in cutting-edge technology and equipment. This includes advanced diagnostic tools specifically designed for Nissan vehicles, specialized repair equipment, and ample service bays to handle a high volume of vehicles.
- Clean and Professional Work Environment: The emphasis on a clean and professional work environment extends to ensuring that service areas and customer interaction points are well-maintained and sanitized, reflecting a commitment to customer and employee safety and comfort.
- Comfortable Customer Lounge: For customers who choose to wait while their vehicle is being serviced, the center provides amenities such as complimentary coffee, water, and Wi-Fi access. There are also TVs and comfortable seating, creating a more pleasant waiting experience.
- Digital Service Processes: The integration of online appointment scheduling and likely digital multi-point inspections (while not explicitly detailed for this specific location, is common for modern Nissan service centers and is mentioned on other Mossy Nissan service pages) contributes to a streamlined and transparent service experience.
- Vehicle Protection Measures: During service, it's common for dealership service departments to use protective covers for seats, steering wheels, and shift levers, indicating care for the customer's vehicle.
The overall atmosphere is designed to instill confidence in the service quality and to provide a convenient and comfortable experience for the customer.
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As a specialized "Auto Repair Station" for Nissan vehicles, Mossy Nissan Escondido Service offers a wide range of services and supplies genuine parts to ensure your vehicle receives the precise care it needs. Their services cover everything from routine maintenance to more complex repairs, all performed by technicians trained specifically on Nissan models.
Key services include:
- Factory Scheduled Maintenance: Adhering to Nissan's recommended maintenance schedule is crucial for vehicle longevity and warranty validity. They perform all scheduled services as per manufacturer guidelines.
- Nissan Express Service: This is a highlight, offering fast and convenient service for basic maintenance items like oil changes and filter replacements (air, in-cabin microfilter), tire rotations and balances, battery diagnostic checks, and wiper blade replacements. No appointment is necessary for Express Service, and it includes a complimentary multi-point inspection.
- Brake Services: Comprehensive brake inspections, pad and rotor replacement (including Nissan Value Advantage® Brake Pads and Rotors), and other brake system repairs.
- Tire Services: Tire rotations, balancing, sales of new tires, and the ability to perform wheel alignments.
- Battery Services: Diagnostic checks and replacement of vehicle batteries.
- Fluid Checks and Flushes: Including coolant system services.
- Diagnostic Services: Utilizing Nissan-specific diagnostic tools to accurately identify issues with engine, transmission, electrical systems, and more.
- Recall Service: As an authorized Nissan dealer, they perform all necessary safety recall services at no charge to the customer.
- Collision Center Support: While not directly at the Escondido service center, Mossy Nissan has affiliated collision centers that repair all makes and models using state-of-the-art factory-certified equipment and offer a lifetime warranty on repairs.
Regarding "goods for sale," the service center's parts department is a primary source for Genuine Nissan Parts. This is a significant advantage as these parts are engineered to the exact specifications of Nissan vehicles, ensuring proper fit, performance, and durability. They boast having one of the largest inventories of Nissan Certified Parts in California. Customers can also order parts and accessories online or directly from the service department.
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Mossy Nissan Escondido Service stands out due to several key features:
- Nissan Factory-Trained and Certified Technicians: Their service team comprises over 140 Nissan-certified and factory-trained technicians across the Mossy Nissan group. This specialized training ensures that technicians have in-depth knowledge of Nissan vehicles and the latest technologies.
- Genuine Nissan Parts: The exclusive use of genuine Nissan and Nissan Value Advantage® parts guarantees quality, compatibility, and often comes with a Nissan warranty (e.g., 12-month/12,000-mile limited warranty on parts installed by Mossy Nissan, and a 3-year/36,000-mile limited warranty on genuine Nissan brakes).
- Nissan Express Service: This feature is a major differentiator, offering quick, convenient service for common maintenance needs without an appointment, perfect for busy customers.
- Complimentary Multi-Point Inspection: Every service, including Express Service, comes with a complimentary multi-point inspection, providing customers with a detailed report on their vehicle's health and recommended maintenance.
- Customer Convenience: Amenities like comfortable waiting areas with Wi-Fi, complimentary coffee/water, online service scheduling, and potentially shuttle services (common at dealerships) enhance the customer experience.
- Transparent Estimates: They strive to provide clear and transparent estimates, helping customers understand the scope and cost of repairs.
- AAA Approved Auto Repair Facility: This accreditation indicates that the facility meets high standards for service quality, customer satisfaction, and ethical business practices set by the American Automobile Association.
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Mossy Nissan Escondido Service actively promotes its services through various channels, often featuring rotating specials and value-added offerings:
- Service & Parts Specials/Coupons: The dealership regularly offers service and parts specials on their website and through other marketing channels. These can include discounts on conventional oil changes (e.g., package deals for multiple oil changes), tire purchases (e.g., $100 off an eligible set of tires, buy 3 get 1 for $1 promotions), brake services, tire rotations and balances, and more. These offers often have expiration dates, encouraging timely service.
- Complimentary Inspections: The offer of complimentary battery, brake, and multi-point inspections serves as a promotional tool to bring customers into the service center, where additional service needs can be identified.
- Nissan Tire Price Match + 5% Credit: This competitive offering ensures customers get the best price on tires while also providing an additional incentive to purchase from the dealership.
- Loyalty and Specific Discounts: They often offer discounts for specific groups, such as military and first responders (e.g., 10% off services with a maximum discount). They also provide AAA members with a 10% discount on parts and labor, up to a maximum of $75.
- Online Scheduling: While a convenience feature, the ability to easily schedule service appointments online is also a form of promotion, simplifying the customer journey and making the service center more accessible.
- **"Mossy Nissan CARE" Initiative:** This umbrella program emphasizes convenience, awareness, responsibility, and empowerment, aiming to provide a stress-free experience. This commitment to customer well-being serves as a long-term promotional strategy.
In summary, Mossy Nissan Escondido Service operates as a premier "Auto Repair Station" for Nissan owners in the region. Its commitment to factory-certified expertise, use of genuine Nissan parts, comprehensive service offerings including convenient Express Service, and a focus on customer comfort and promotional value, solidify its position as a reliable and professional choice for Nissan vehicle care.
Mossy Nissan Escondido Service Location
Mossy Nissan Escondido Service Customer Reviews
The most amazing person at this dealership isn't the owner of the GM. The guy who sells you, your car all they're very nice. It's your service writer and if you don't get Michael betherton as your service writer you need to start over. He'll make you feel safe. Focused on cared for. Take care of the car, it's just amazing. Thank you Michael
Mar 19, 2025 · Carol Chaney
Mike, my auto service rep, is honest, professional and always explains what is required now and later. I find their prices comparable but the attention to detail the best. Would recommend Mossy Nissan Escondido to all!!
Mar 21, 2025 · AUT USA
Mike, my auto service rep, is honest, professional and always explains what is required now and later. I find their prices comparable but the attention to detail the best. Would recommend Mossy Nissan Escondido to all!!
Mar 21, 2025 · AUT USA
Victor my service advisor(Mossy-Escondido,Ca.) was very professional & informative of services requested for my vehicle upon check-in! Thank you for your prompt & courtesy towards the customers for work completed! David Lisi- customer
Feb 20, 2025 · Davld Lisi
Victor my service advisor(Mossy-Escondido,Ca.) was very professional & informative of services requested for my vehicle upon check-in! Thank you for your prompt & courtesy towards the customers for work completed! David Lisi- customer
Feb 20, 2025 · Davld Lisi
Beware! They will rip you off! I’ve been coming here for years but I’m finally done with this place. The attitude of the workers mixed with the lack of professionalism and complete rip off has finally pushed me away forever. Last week I came in because I called and the service department said they could fix an issue I had already diagnosed. I came in and had to pay $180 to “diagnose” the same issue I had already made them aware of. Then, they wanted me to replace the ENTIRE subframe to fix the $200 piece I actually had broken. The subframe is a $3000 repair. Heck no. I took it to a different repair place, who looked at my car for free, helped me pick the right part, was kind, friendly, helpful and will now be fixing the some part that actually needs fixing. (Quotes about $500 for the repair with labor.) Beware of this stealership!
Dec 01, 2024 · Richard Grant
Beware! They will rip you off! I’ve been coming here for years but I’m finally done with this place. The attitude of the workers mixed with the lack of professionalism and complete rip off has finally pushed me away forever. Last week I came in because I called and the service department said they could fix an issue I had already diagnosed. I came in and had to pay $180 to “diagnose” the same issue I had already made them aware of. Then, they wanted me to replace the ENTIRE subframe to fix the $200 piece I actually had broken. The subframe is a $3000 repair. Heck no. I took it to a different repair place, who looked at my car for free, helped me pick the right part, was kind, friendly, helpful and will now be fixing the some part that actually needs fixing. (Quotes about $500 for the repair with labor.) Beware of this stealership!
Dec 01, 2024 · Richard Grant
Love the service here they are great and always complete the work when they say they will and never have surprises with my bill. I really like the team in Escondido!
Apr 09, 2025 · Liz Roberts
Love the service here they are great and always complete the work when they say they will and never have surprises with my bill. I really like the team in Escondido!
Apr 09, 2025 · Liz Roberts
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