Mavis Tires & Brakes

Mavis Tires & Brakes, located at 9850 Joliet Rd, Countryside, IL 60525, USA, operates as a dedicated auto repair station and a primary destination for tire and brake services in the local community. Reachable via phone at (708) 393-1603 or mobile at +1 708-393-1603, this branch of Mavis is part of a larger network known for its focus on providing essential vehicle maintenance and repair.

The operational hours for Mavis Tires & Brakes in Countryside are designed to offer ample opportunity for customers to bring in their vehicles. From Monday to Friday, the service center is open from 7:00 AM to 6:00 PM. On Saturdays, service is available from 7:00 AM to 5:00 PM, and on Sundays, they operate from 8:00 AM to 4:00 PM. These extended hours, including weekend availability, highlight their commitment to accommodating diverse customer schedules.

Mavis Tires & Brakes aims to provide a functional and efficient environment for its customers. While specific details on luxury amenities aren't consistently highlighted in general Mavis descriptions, the focus is typically on a clean and organized service area. Customers can expect a waiting lounge, often equipped with complimentary Wi-Fi, which allows for productivity or relaxation during service. The core emphasis of Mavis locations is often on quick turnaround times, minimizing the need for extensive waiting periods. Positive customer reviews frequently commend the efficiency and speed of service, indicating that the environment is geared towards getting customers back on the road promptly. The staff generally strives for a friendly and professional atmosphere.

As an "Auto Repair Station" with a specialized focus, Mavis Tires & Brakes offers a comprehensive suite of services, prominently featuring tire and brake solutions. Their primary offerings include:

• Tire Sales and Installation: A vast selection of tires from leading brands (e.g., Michelin, Goodyear, Continental, BFGoodrich, Firestone, Pirelli, Bridgestone, Yokohama) is available to suit various vehicle types and driving needs.
• Tire Services: This includes crucial services like tire rotation, wheel balancing, flat tire repair (often a quick patch as seen in customer reviews), and tire pressure monitoring system (TPMS) services.
• Brake Services: Full-service brake repairs, including inspection, pad and rotor replacement, and brake fluid service. This is a core competency, as indicated by the "Brakes" in their name.
• Oil Changes: Both conventional and synthetic oil changes are offered to ensure optimal engine performance and longevity.
• Wheel Alignments: Precise wheel alignments are performed to ensure even tire wear and proper vehicle handling.
• Battery Replacement: Testing and replacement of vehicle batteries to ensure reliable starting power.
• Fluid Services: Checks and top-offs of essential vehicle fluids.
• Suspension Services: Basic suspension component checks and repairs.
• Wiper Blade Replacement: A quick and essential safety service.
• Muffler and Exhaust Services: Basic repairs and replacements for exhaust systems.

Mavis technicians are trained to handle these services efficiently. While they may not always be ASE-certified across all locations, the emphasis is on practical experience and specialized training in tires and brakes. The company aims to provide quick and reliable service, often offering same-day appointments or walk-in availability for routine tasks.

Mavis Tires & Brakes distinguishes itself with several customer-focused features. A primary feature is their speed and efficiency in service delivery, particularly for tire repairs and installations, as evidenced by customer testimonials praising quick turnaround times. They emphasize providing high-quality products at competitive prices, often touting their "Low Price Guarantee" on tires. This commitment to affordability, combined with efficient service, aims to attract and retain customers.

Another key feature is their online appointment scheduling system, allowing customers to conveniently book services from their home or mobile device. They also offer a "Price Match Guarantee" on tires, promising to beat any competitor's advertised price on identical in-stock tires. The customer service approach, as highlighted by positive reviews, often involves friendly and knowledgeable staff who are willing to go "above and beyond" to ensure customer satisfaction, including detailed explanations of services and proactive problem-solving.

Mavis is also known for its extensive inventory, ensuring that a wide variety of tires are typically available on hand, reducing wait times for tire-related services.

Mavis Tires & Brakes frequently offers a range of promotional deals and coupons to attract customers and provide value. These promotions are regularly updated and can include:

• Tire Discounts: Common offers include instant savings on sets of four tires, often tied to specific brands (e.g., "Save $100 on a set of 4 Michelin Tires").
• Service Coupons: Discounts on essential services such as oil changes, brake service, wheel alignment, and battery replacement.
• Rebates: Manufacturer rebates on tire purchases, which can be significant savings for customers.
• Package Deals: Sometimes, services are bundled together at a reduced price, such as an oil change combined with a tire rotation.
• "No Credit Needed" Financing Options: Mavis often partners with financing providers to offer flexible payment solutions for larger purchases, like a full set of tires or extensive repairs.

These promotions are typically advertised on their website and through local flyers. It is always recommended for customers to check the Mavis Tires & Brakes website for the Countryside location or call directly to inquire about the most current offers, as these deals are subject to change and often have specific terms, conditions, and expiration dates. Presenting the coupon or mentioning the offer at the time of service is usually required to redeem the discount.

Customer reviews for Mavis Tires & Brakes in Countryside, IL, are largely positive, emphasizing efficiency, professionalism, and helpful staff. Customers frequently praise the speed of service, even for unscheduled visits like flat tire repairs, with turnaround times often under 30 minutes for simple fixes. The staff, including specific mentions of individuals like Rudy, are often highlighted for their knowledge, friendliness, and willingness to explain services clearly. The ability to quickly diagnose and resolve issues, such as patching a tire rather than pushing for a new sale, contributes significantly to customer satisfaction and trust. Reviewers often express their intent to return for future services and recommend the location to others, citing the positive and fast experience for tire and brake-related issues.