Gandrud Nissan Service

Gandrud Nissan Service, situated at 1001 Auto Plaza Dr, Green Bay, WI 54311, USA, is an integral part of the larger Gandrud Auto Group, operating as a full-fledged "Auto Repair Station" with a specialized focus on Nissan vehicles. While the provided reviews predominantly highlight the sales experience of purchasing a new vehicle, it's crucial to understand that as a dealership service center, Gandrud Nissan Service offers a comprehensive range of maintenance, repair, and genuine parts services specifically designed for Nissan cars, trucks, and SUVs. Their presence within the "Auto Repair Stations" category signifies their capability to provide extensive automotive care, going beyond just sales to ensure the long-term health and performance of vehicles.

The environment at Gandrud Nissan Service is designed to be modern, professional, and customer-friendly, reflecting the standards of a reputable dealership. Their facilities include "state-of-the-art service bays" and are staffed by "expertly-trained mechanics." Customer amenities are often a highlight at dealerships, and Gandrud Nissan is noted for offering a "clean and comfortable customer lounge and waiting areas," complete with "free Premium Wi-Fi, Guest P.C.s, Mobile Device Charging Stations, Premium treats, Premium Coffee and cold beverages, and a clean children's play area." This comprehensive approach to the customer experience aims to make vehicle servicing as pleasant and convenient as possible. The presence of a "Nissan Express Service" further emphasizes their dedication to efficiency for routine maintenance tasks, ensuring minimal disruption to a customer's day. The overall environment aims to instill confidence and comfort, aligning with the positive feedback about the "friendly and knowledgeable Gandrud staff."

Gandrud Nissan Service offers a wide array of services tailored for Nissan vehicles, utilizing genuine Nissan parts. Their offerings include:

• Routine Maintenance: This encompasses essential services like oil changes (conventional and synthetic), tire rotations and balancing, wheel alignments, and fluid checks and corrections.
• Brake Services: Including brake repair and maintenance, with options for genuine Nissan brake pads and rotors.
• Battery Services: Covering battery inspection and replacement.
• Diagnostic Services: Utilizing specialized technology and factory-trained technicians for accurate problem identification, from engine diagnostics to complex electrical issues.
• System Repairs: Addressing more intricate issues related to engines, transmissions, suspension, and other critical vehicle systems. This includes being a Nissan GTR Authorized Repair Center and a Nissan Commercial Vehicle Repair Center, demonstrating specialized expertise.
• Parts & Accessories: They maintain an "expansive parts and accessory inventory" of Genuine Nissan Parts, ensuring that repairs and replacements use components specifically designed for Nissan vehicles. They also facilitate ordering parts online.
• Cosmetic Services: While not their primary focus, they offer "basic car detailing (wash and wax)" and are noted to have a "State of the art Auto Detailing Center."

Their service department is staffed by "factory-trained technicians" who are "ASE Certified," undergoing "regular, frequent training" to stay current with the latest Nissan technologies. This ensures that customers receive expert service specifically designed for their Nissan vehicle.

Several key features contribute to the Gandrud Nissan Service experience. Firstly, the expertise of their factory-trained and ASE Certified technicians is paramount, ensuring that all work is performed with precision and according to Nissan's specifications. This is particularly important for maintaining vehicle warranties and optimal performance. Secondly, the use of Genuine Nissan Parts provides assurance of quality, fit, and longevity, contributing to the vehicle's reliability. Thirdly, their commitment to customer enthusiasm is a core philosophy, as stated by the dealership. This translates into friendly, patient, and knowledgeable staff, from service advisors to finance managers, who strive to answer all questions and ensure customer satisfaction. The positive feedback about "Shane," the salesman, and "Nick," the finance manager, highlights the consistent quality of customer interaction across different departments. Fourthly, the convenience of online service scheduling and Express Service hours (including Saturdays) caters to busy schedules, making it easier for customers to get their vehicles serviced promptly. Lastly, their long-standing presence and consistent positive feedback from many customers, often spanning multiple vehicle purchases and service visits, underscore their reputation for trust and reliability within the Green Bay community.

For promotional information, Gandrud Nissan Service actively leverages its position as a Nissan dealership and its commitment to customer value. They consistently offer service specials and offers online, which can include discounts on conventional oil changes, tire rotation and balance, tire offers (e.g., "$100 off an eligible set of tires"), discounts on Nissan recommended services, genuine Nissan air filters, brake service, computerized wheel alignments, wiper blades, and battery replacements. These promotions are designed to make essential maintenance more affordable and accessible. They also promote their multi-point inspections, which are often complimentary, to help customers stay informed about their vehicle's condition. Highlighting their "5-Time Winner of the Nissan Owner First Award of Excellence" is a significant promotional point that speaks to their consistent high standards. Their comprehensive website allows customers to easily schedule service appointments online and order parts. Their physical location at 1001 Auto Plaza Dr, Green Bay, WI 54311, is part of an "Auto Plaza," suggesting easy accessibility and perhaps a cluster of automotive businesses. Their phone numbers, (920) 593-1892 and +1 920-593-1892, provide direct communication channels. Gandrud Nissan Service, through its dedicated staff, state-of-the-art facility, and ongoing promotions, aims to be the definitive choice for Nissan owners in Green Bay seeking reliable and comprehensive automotive care.