Batteries Plus

Batteries Plus, located at 2042 Main St, Green Bay, WI 54302, USA, is a specialized retail establishment operating within the broader scope of the "Auto Repair Stations" platform category, although its primary offerings extend significantly beyond just automotive services. While they do cater to vehicle battery needs, their core business encompasses a vast array of batteries for virtually every application, along with light bulbs and increasingly, expert device repair services. This particular Green Bay location serves as a local resource for individuals and businesses seeking specialized power solutions and quick fixes for their electronic devices.

The environment at Batteries Plus stores is typically a well-organized retail space, designed to showcase a diverse inventory of battery types, light bulbs, and related accessories. The layout is structured to allow customers to easily browse products, from automotive batteries to watch batteries, and specialized industrial power sources. There is usually a dedicated counter for customer service, where staff can assist with product selection, perform battery testing, and handle repair intake for mobile devices. The atmosphere aims to be informative and efficient, catering to customers who often come in with specific needs for power or device troubleshooting.

Batteries Plus offers an extensive range of goods for sale. Their most prominent product category is, as the name suggests, **batteries**. This includes automotive batteries for cars, trucks, motorcycles, and marine vehicles; batteries for everyday electronics like laptops, cell phones, and cameras; and specialized batteries for medical devices, alarm systems, and industrial equipment. They also stock a wide variety of **light bulbs**, ranging from traditional incandescent bulbs to energy-efficient LED options for residential, commercial, and automotive use. Beyond these core offerings, they provide accessories such as chargers, adapters, and power inverters.

In terms of services, Batteries Plus has significantly expanded its offerings beyond just selling products. A key service is **free car battery testing and installation**, which directly aligns with the "Auto Repair Stations" category. They also provide **battery recycling services** for various types of batteries, promoting environmental responsibility. A substantial part of their service portfolio now includes **device repair**, particularly for smartphones and tablets. This encompasses services like **screen repair**, **battery replacement for devices**, and **charging port repair**. They often handle repairs for popular brands like Apple and Samsung, positioning themselves as a convenient alternative to manufacturer service centers for common issues. Additionally, many locations offer **key fob and car remote replacement and programming**, adding another layer of automotive-related service.

However, it is crucial to address customer feedback regarding service quality, as highlighted in the provided reviews. One customer's experience detailed an issue with a **screen protector installation** for a Samsung Galaxy Fold. The customer was asked for their phone's PIN for what was described as a Samsung-mandated check, despite only needing a screen protector. This raises concerns about privacy and potentially a lack of training regarding security features like "maintenance mode" on modern smartphones, which allows technicians access without compromising personal data. The customer subsequently found a more accommodating solution at a different repair shop, suggesting inconsistency in staff training or adherence to best practices in device handling. Another review highlighted a negative customer service interaction when inquiring about a gaming system battery, describing the staff member as "inconvenienced" and lacking "customer service skills." These instances suggest that while Batteries Plus aims to provide a wide range of services, the customer experience can vary, and there may be a need for more consistent and thorough staff training in customer interaction and technical protocols, especially concerning sensitive personal devices.

Despite these reported inconsistencies, the concept of Batteries Plus remains valuable due to its specialized inventory and convenient service offerings. For local users in Green Bay, the store aims to be a go-to for finding obscure battery types, upgrading to more efficient lighting, or getting a cracked phone screen fixed without a lengthy wait time. Their ability to cross-reference parts and offer solutions for a vast range of devices and vehicles is a significant feature. The convenience of having a specialized store that also offers basic automotive battery services and device repairs under one roof is a definite draw for many customers.

In terms of promotional information, Batteries Plus frequently promotes its specialized services through various channels. While specific Green Bay promotions are not detailed, the chain generally advertises their free battery testing, device repair expertise, and vast product selection. They often run promotions on specific battery types or repair services. The convenience of their location at 2042 Main St and their direct phone numbers, (920) 469-6779 and mobile +1 920-469-6779, make them easily accessible for local inquiries and service appointments. However, potential customers should be aware of the varied service experiences reported and consider clarifying specific procedures, especially for device repairs involving personal information, to ensure their comfort and privacy.