Tires Plus

Welcome to Tires Plus, your dedicated auto repair station and tire shop conveniently located at 2175 Main St, Green Bay, WI 54302, USA. As a vital part of the local automotive service landscape, Tires Plus aims to provide a comprehensive range of services and products to keep your vehicle running smoothly and safely. You can reach us at (920) 393-7417 or our mobile number +1 920-393-7417 for inquiries, appointments, or emergency assistance.

At Tires Plus, we understand the importance of reliable transportation and the peace of mind that comes with a well-maintained vehicle. Operating within the broader category of Auto Repair Stations, we offer a diverse array of services designed to address various automotive needs. Whether you require new tires, routine maintenance, or more complex repairs, our team is equipped to handle the job with professionalism and expertise.

While specific details about the store's physical environment are not explicitly available online, it's reasonable to expect a professional and organized setting typical of established auto repair facilities. This would likely include a service area equipped with the necessary tools and equipment for various automotive tasks, as well as a customer waiting area where you can comfortably wait while your vehicle is being serviced. The presence of knowledgeable staff, as indicated in some of the reviews, further suggests a customer-focused environment where your concerns can be addressed effectively.

The core services offered by Tires Plus naturally revolve around tires. As the name suggests, they provide a wide selection of tires from various brands to suit different vehicle types, driving conditions, and budgets. Their services extend beyond just selling tires to include professional installation, balancing, and rotation. The positive review highlighting the quick replacement of a flat tire demonstrates their responsiveness and ability to handle urgent tire-related issues, even close to closing time. This suggests a commitment to getting customers back on the road safely and efficiently.

Beyond tires, as a comprehensive auto repair station, Tires Plus likely offers a range of general maintenance and repair services. These typically include oil changes, brake services (inspections, repairs, and replacements), wheel alignments, battery checks and replacements, fluid flushes, and other essential services to maintain the health and performance of your vehicle. While the provided information doesn't list every specific service, it's common for such establishments to offer a broad spectrum of automotive care.

One of the key features that stands out from the customer reviews is the level of customer service experienced. The initial positive review praises Diana and Hayden for their exceptional help in replacing a flat tire quickly and efficiently, even going "above and beyond" to accommodate the customer's needs. This positive feedback indicates a potential strength in their customer-centric approach, where staff are willing to provide timely and helpful service.

However, it's crucial to consider the contrasting negative feedback also provided. This review details two significant issues: a discrepancy between the quoted price and the actual charge for tire installation, and a frustrating experience regarding the reinstallation of a spare tire. The customer expressed dissatisfaction with the delay and ultimately the failure to complete this seemingly simple task, attributing it to a minor obstruction in the vehicle. This negative experience raises concerns about consistency in service quality and attention to detail. The lack of follow-up after the customer submitted feedback further compounds these concerns.

Objectively assessing Tires Plus based on this limited information requires acknowledging both the positive and negative experiences. The initial positive review suggests the potential for excellent and helpful service, particularly in urgent situations. The negative review, however, highlights potential issues with pricing transparency, efficiency in certain tasks, and customer service follow-up.

Promotional information is not available within the provided text. Therefore, we cannot comment on any current discounts, special offers, or loyalty programs that Tires Plus might be running. To learn about any promotions, it would be best to contact them directly via phone or visit their location.

In conclusion, Tires Plus in Green Bay operates as an auto repair station with a strong focus on tire-related services. While there is evidence of helpful and efficient service in certain situations, as highlighted by the positive customer experience, there are also indications of potential inconsistencies in service delivery, pricing accuracy, and customer communication, as noted in the negative review. Local users considering Tires Plus for their automotive needs may want to weigh these contrasting experiences and perhaps inquire about pricing and specific service procedures beforehand to ensure a satisfactory experience.

For local users in Green Bay seeking auto repair and tire services, Tires Plus offers a convenient location and a range of services. However, it would be prudent to consider the mixed customer feedback and potentially seek clarification on pricing and service details before committing to their services. Visiting their physical location at 2175 Main St could provide a better sense of their environment and allow for direct interaction with their staff to address any specific concerns.