Quality Plus Auto Sales and Service

Quality Plus Auto Sales and Service, situated at 1833 E Mason St, Green Bay, WI 54302, USA, operates as a versatile establishment falling under the broad platform category of "Auto Repair Stations." However, its services extend beyond just repairs, as the name clearly indicates: they are also a car dealer, specializing in the sale of used vehicles. This dual functionality makes them a comprehensive resource for local users in Green Bay, whether they are in need of reliable vehicle maintenance, complex repairs, or a dependable pre-owned car.

The environment at Quality Plus Auto Sales and Service is consistently described by customers as welcoming, friendly, and transparent. While it functions as both a sales lot and a service shop, the focus appears to be on creating a comfortable experience for clients. Customers highlight the approachable nature of the staff, indicating an atmosphere that prioritizes trust and clear communication. This contrasts with some larger, more impersonal dealerships, suggesting a neighborhood car care center feel. The emphasis on showing customers what is wrong with their vehicle and providing clear recommendations points to an open and honest environment, which is crucial for building long-term relationships with clients.

The services offered by Quality Plus Auto Sales and Service are extensive, covering both the sales and service aspects of the automotive industry. On the sales side, they provide a selection of pre-owned cars, trucks, and SUVs. While the specific inventory constantly changes, their presence as a used car dealer means they cater to those looking for affordable and reliable transportation options. On the service side, their capabilities are robust. As mentioned in customer reviews, they perform common maintenance tasks like **tire replacement** and more complex repairs such as addressing a **dented rim** that caused vehicle shaking, initially mistaken for an alignment issue. This demonstrates their ability to accurately diagnose problems and provide effective solutions. They are equipped to handle a wide range of auto repair needs, from routine oil changes to more intricate mechanical work, and notably employ **ASE Certified mechanics**, signifying a high standard of technical proficiency and training.

A standout feature of Quality Plus Auto Sales and Service is their reputation for honesty, trustworthiness, and fair rates. This is a recurring theme in customer testimonials, with one satisfied client stating, "Oh these guys are great!!!! Honest trustworthy guys!!! I won't go to any one else!!" This level of trust is invaluable in the auto repair industry. The review from a "single mom of 5" particularly underscores their accommodating nature and fair pricing, highlighting their empathy and commitment to working with customers' situations. The transparency in showing customers what is wrong with their vehicle and offering recommendations for safe driving also contributes significantly to their integrity. The personalized attention from staff members like **Aaron and Dale** is frequently praised, suggesting a team that genuinely cares about customer satisfaction and fosters a strong rapport with their clientele.

Furthermore, their ability to address vehicle issues quickly and efficiently is another key feature. The customer who brought in their car due to shaking experienced a fast diagnosis and resolution regarding the dented rim, which avoided unnecessary alignment work. This efficiency, combined with their fair rates, makes them a highly attractive option for vehicle owners seeking prompt and affordable solutions. The fact that customers express strong recommendations, stating they "would recommend quality plus to my friends and family" and "Only place in town I'll trust my vehicles!", speaks volumes about the consistent positive experiences they provide.

In terms of promotional information, the most powerful aspect for Quality Plus Auto Sales and Service appears to be word-of-mouth referrals driven by their excellent customer service and reliable repairs. While specific marketing campaigns are not detailed, the glowing reviews effectively serve as a form of organic promotion. The strong endorsements from satisfied customers, emphasizing their honesty, fairness, and speed, are more compelling than traditional advertisements for many local users. They likely rely on their strong community reputation to attract new clients. The dual nature of their business — providing both vehicle sales and comprehensive service — means they can build relationships with customers from multiple entry points, potentially selling a vehicle and then becoming their long-term service provider. Their phone numbers, (920) 465-9590 and mobile +1 920-465-9590, are readily available for inquiries regarding both sales and service appointments, further simplifying accessibility for potential customers in the Green Bay area. Their long-standing presence, having served the Green Bay Area for over 35 years as per some online sources, further solidifies their reliability and experience in the local automotive market.