Firestone Complete Auto Care

Firestone Complete Auto Care is a highly recognized and extensive network of automotive service centers that firmly falls within the "Auto Repair Stations" category. With a long-standing history dating back to 1926 when Firestone opened its first Tire and Service Center, the company has evolved into a comprehensive solution for virtually all aspects of vehicle maintenance, repair, and tire needs. Unlike a pure auto parts store, Firestone Complete Auto Care combines a retail component for tires and common parts with a full-service repair bay, offering a holistic approach to vehicle well-being. This integrated model provides convenience and expertise for drivers seeking reliable automotive care across numerous locations, including multiple branches within the Las Vegas Valley.

A typical Firestone Complete Auto Care location is designed to be a functional yet customer-friendly environment. Upon arrival, customers usually encounter a clean and organized waiting area, often equipped with comfortable seating, complimentary Wi-Fi, and sometimes amenities like coffee or vending machines. The service counter is staffed by service advisors who are trained to listen to customer concerns, explain diagnostic findings, and recommend appropriate services. The repair bays, though not directly accessible to customers for safety reasons, are professionally maintained and equipped with modern tools and technology to handle a wide array of automotive issues. The overall ambiance aims to instill confidence and trust, with an emphasis on transparency in service recommendations and pricing. Firestone also demonstrates a commitment to environmental responsibility, with policies for recycling used tires, oil, batteries, and other automotive products. They are also known for being the first national automotive retailer to switch to environmentally-friendly steel wheel weights instead of lead, showcasing their dedication beyond just car repair.

Firestone Complete Auto Care lives up to its "complete auto care" moniker by offering an extensive range of services and products, making it a true one-stop shop for vehicle owners. Their offerings span from routine maintenance to complex repairs:

• Tire Sales and Service: As part of the Bridgestone Americas family, Firestone Complete Auto Care is a prime destination for tires. They offer a wide selection of tires from top brands like Bridgestone and Firestone, suitable for various vehicle types and driving conditions. Services include:

  • New tire sales and installation.

  • Tire rotation and balancing.

  • Flat tire repair.

  • Wheel alignment (including a lifetime alignment option).

  • Tire Pressure Monitoring System (TPMS) service.

• Routine Vehicle Maintenance: These services are crucial for keeping vehicles running smoothly and preventing major issues:

  • Oil Changes: Offering various types of oil changes, including standard, synthetic blend, high-mileage, and full synthetic, along with quality oil filters.

  • Battery Services: Free battery checks, battery replacement, and starting/charging system diagnosis.

  • Fluid Services: Radiator fluid flush, transmission fluid exchange, power steering flush, and brake fluid exchange.

  • Filter Replacements: Air filter, cabin air filter, and fuel filter replacements.

  • Wiper Blade Replacement.

  • Belt and Hose Inspection and Replacement.

• Auto Repair Services: Beyond maintenance, they perform a wide array of repairs:

  • Brake Services: Comprehensive brake inspection, brake pad and rotor replacement, caliper replacement, and brake fluid service.

  • Engine Repair and Diagnostics: Check engine light diagnosis, tune-ups, fuel system cleaning, and various engine repairs.

  • Steering and Suspension Repair: Shocks, struts, and steering component repairs.

  • A/C Service and Repair: Air conditioning system diagnostics, recharge, and component replacement.

  • Drivetrain and Transmission Service.

  • Electrical System Repair.

  • Headlight Repair & Replacement.

• Vehicle Inspections: They offer free vehicle inspections (including a complete vehicle inspection) to assess the overall health of a car, covering tires, fluids, battery, lights, wipers, belts, and hoses.

• Hybrid and Electric Vehicle Services: Some locations may be equipped to provide specific maintenance and repair services for hybrid and electric vehicles, reflecting the evolving automotive landscape.