Firestone Complete Auto Care

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  • +1 505-835-7814
  • www.firestonecompleteautocare.com
  • 6300 San Mateo Blvd NE Ste L Ste L, Albuquerque, NM 87109, USA

Operating Hours

Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 9:00 AM - 5:00 PM

Firestone Complete Auto Care Introduce

Welcome to Firestone Complete Auto Care, a widely recognized and trusted name within the "Auto Repair Stations" platform category. With a rich history dating back to 1926, Firestone Complete Auto Care has grown to become one of America's largest networks of automotive service retailers, providing a comprehensive range of tires, maintenance, and repair services. This extensive reach means that wherever you are, a Firestone Complete Auto Care center is likely nearby, ready to serve your vehicle's needs, offering a convenient and reliable solution for keeping your car running newer, longer.

Environment at Firestone Complete Auto Care

The environment at a typical Firestone Complete Auto Care location is designed for accessibility and a professional yet welcoming experience. Upon entering, you'll generally find a clean and organized customer waiting area, often equipped with comfortable seating, complimentary Wi-Fi, and sometimes refreshments, aiming to make your waiting time as pleasant as possible. The service bays are typically visible and well-maintained, showcasing a commitment to cleanliness and efficiency. These bays are equipped with modern diagnostic tools and equipment to handle a wide range of vehicles and services. Unlike smaller, independent shops, the corporate structure ensures a consistent standard of cleanliness and operational procedures across all locations. Furthermore, Firestone Complete Auto Care places an emphasis on environmental responsibility. They implement strict recycling policies for waste generated in their stores, including used tires, fluids, and other automotive products. They were notably one of the first national automotive retailers to switch to environmentally-friendly steel wheel weights. This commitment to environmental stewardship extends to proper disposal of hazardous materials like used motor oil, which they even accept from DIYers for recycling at no charge, contributing positively to local communities.

Services Offered

As a "Complete Auto Care" provider under the "Auto Repair Stations" category, Firestone offers an exhaustive list of services and goods, making it a true one-stop shop for virtually all vehicle maintenance and repair needs:

  • Tire Sales and Services: This is a cornerstone of their business, offering a wide selection of tires from leading brands like Bridgestone and Firestone, as well as SureDrive. Services include tire mounting, balancing, rotation, flat repair, and wheel alignment to ensure optimal tire performance and longevity.
  • Oil Changes: They provide various oil change options, including standard, synthetic blend, high mileage, and full synthetic, along with new oil filters, catering to different vehicle requirements and owner preferences.
  • Brake Services: Comprehensive brake inspections, diagnostics, pad and rotor replacement, brake fluid flushes, and repair of all brake system components to ensure safe and reliable stopping power.
  • Battery Services: Free battery checks, battery testing, replacement, and services related to the starting and charging system (alternator repair).
  • Engine Diagnostics and Repair: From addressing check engine light issues to more complex engine repairs and tune-ups, their technicians utilize advanced diagnostic equipment to pinpoint and resolve problems.
  • Scheduled Maintenance: Performing manufacturer-recommended services at specific mileage intervals to keep your vehicle in warranty and operating efficiently. This includes fluid checks, belt and hose inspections, and more.
  • Steering & Suspension Repair: Services to maintain your vehicle's handling and ride comfort, including shock and strut replacement, alignment, and addressing issues with power steering components.
  • Air Conditioning (A/C) Service: Diagnostics, repair, and recharging of automotive air conditioning systems to ensure your vehicle's climate control functions properly.
  • Cooling System Services: Inspection and repair of radiators, water pumps, hoses, and other cooling system components to prevent overheating.
  • Wiper Blade Replacement: Offering and installing various types of wiper blades for optimal visibility.
  • Headlight Restoration and Replacement: Addressing foggy or damaged headlights to improve visibility and vehicle appearance.
  • Transmission Services: Fluid changes, filter replacements, and diagnostics for automatic and manual transmissions.
  • Drivetrain Services: Maintenance and repair of drivetrain components.
  • Pre-Purchase and Free Vehicle Inspections: Offering thorough inspections to help customers make informed decisions about vehicle purchases or identify potential issues early.
Features of Firestone Complete Auto Care

Firestone Complete Auto Care distinguishes itself through several key features that contribute to its widespread appeal and reliability:

  • Nationwide Network: With over 1,700 locations across the country, Firestone Complete Auto Care offers unparalleled convenience and consistency of service, making it easy to find a trusted location wherever you travel.
  • ASE Certified Technicians: Many of their technicians are ASE (Automotive Service Excellence) certified, indicating a high level of training and expertise in automotive repair and maintenance.
  • Comprehensive Warranty: Firestone backs its services and repairs with a nationwide warranty, providing customers with peace of mind regardless of where their service was performed within the Firestone network.
  • Digital Tools and Convenience: They offer online appointment scheduling, a user-friendly mobile app (My Firestone) for tracking maintenance, reviewing service history, finding stores, and accessing deals, and options for contactless service (e.g., curbside drop-off).
  • Quality Products: Beyond services, they sell and install high-quality products from trusted brands, including their own Firestone and Bridgestone tires.
  • Commitment to Customer Education: Firestone provides valuable car care tips and information through their website blog and historically, through free Car Care Academies, empowering vehicle owners with knowledge.
  • Environmental Responsibility: Their commitment to recycling and sustainable practices for waste management and product choices (like steel wheel weights) demonstrates a broader dedication to community and environmental well-being.
Promotional Information

Firestone Complete Auto Care frequently offers a wide array of promotions and deals across their services and products. These promotions are typically updated regularly and can be found on their official website, in local advertisements, or through their mobile app. Common types of promotional offers include:

  • Tire Rebates and Discounts: Significant savings when purchasing a set of four eligible Firestone or Bridgestone tires, often in the form of a prepaid Mastercard or instant savings, with additional bonuses for using a Firestone Credit Card. These can range from $100 to $160 in savings.
  • Oil Change Specials: Discounted prices on various oil change types, such as standard oil changes for as low as $29.99, or savings on full synthetic oil changes, sometimes including digital gift cards.
  • Brake Service Offers: Discounts on standard brake services, such as "Up to $100 Off a Standard Brake Service" or "Free Brake Inspection."
  • Wheel Alignment Deals: Offers like "$20 Off Lifetime Wheel Alignment" or "Free Wheel Alignment Check with Tire Purchase."
  • Battery Promotions: Often include "Free Battery Check" and discounts on battery replacements, sometimes with specific cardholder exclusives.
  • Seasonal Promotions: Timed specials for seasonal maintenance, such as A/C performance checks during warmer months or comprehensive vehicle inspections for road trips.
  • General Service Coupons: Broad discounts like "$20 Off Any $100 Service Purchase," often available to Firestone Credit Card holders.
  • Credit Card Holder Exclusives: Special, enhanced offers for those who use the Firestone Credit Card, including larger discounts on various services or bundled deals.

To take advantage of these offers, it is always recommended to check the "Offers" section of the Firestone Complete Auto Care website or download the My Firestone app for the latest coupons and deals applicable to your local store. These promotions provide an excellent opportunity to receive high-quality automotive care at a more accessible price.

Firestone Complete Auto Care Location

Firestone Complete Auto Care Customer Reviews

I鈥檓 so grateful for the team at this Firestone location (594253). I鈥檓 from Santa Fe and ended up with a nail in my tire just before closing time. My tire was losing air quickly, and even though it was late, the staff was kind enough to put my spare on so I could safely make it back to Santa Fe and schedule a repair at the Santa Fe location. Truly thankful for their kindness and help鈥攊t meant a lot!

Apr 24, 2025Shanna

Most excellent service. Every visit is complete with honest work recommendations and the customer service representatives and technicians conduct their business with the upmost professional manner. I live in close proximity to this store and will continue to bring my vehicles and business here. Thank you to this Firestone team 馃槑馃

May 16, 2025Ivan Arellano

These folks have zero idea what an appointment means. I called to make an appointment to get my alignment fixed - scheduled that for 10am and was told it would take about an hour. I get there right at 10am to drop it off and the guy at the desk said it would be ready by 2pm...Uh, no? I told him that I was told it would be an hour over the phone, and he replied "we'll fit you in some where," so I left my vehicle with them. An hour and a half later, I came back to just see what the status was and they hadn't even started!! The woman at the desk said alignments are usually 2 hour appointments, which alright, but they already had my car for over an hour and a half at that point and hadn't even started! So again, what is the point of making an appointment?? It is so hard having to come into town to run errands and then be left without a vehicle for several hours. Your customers time is valuable, and if y'all are going to insist on people making appointments when they call, then you guys should also adhere to them, because it's incredibly disrespectful to waste your customers time. Also one thing I want to note - I purchased the alignment package from Firestone the last time I was here, and I'm betting I was a low priority today because I've already paid for my services in advance with that package, so they weren't "going to make money" on me today. I hope this isn't how Firestone does business.

Feb 08, 2025Acacia Vesely

They were fantastic. I left work and noticed my tire had a bulge in the sidewall. It was 5pm and I was leaving town at 5am. I went straight there and they had my tire replaced and me back on the road...safely in under an hour. I can't thank them enough.

Feb 20, 2025Cindy Cribbs

Great service and friendly staff. They serviced my car quick with no issue. Fair prices too, Highly recommend.

May 11, 2025Jaxen Eddie