Ferris Chevrolet Buick Cadillac Service

Welcome to Ferris Chevrolet Buick Cadillac Service, your dedicated Auto Repair Station located at 634 Wabash Ave NW in New Philadelphia, Ohio. As an authorized service center for Chevrolet, Buick, and Cadillac vehicles, we offer specialized expertise and genuine parts to ensure the highest quality of care for your car, truck, or SUV. While our primary focus is on these General Motors brands, our commitment to exceptional service extends to all customers seeking reliable automotive maintenance and repair in the New Philadelphia area.

Based on the positive customer reviews, the environment at Ferris Chevrolet Buick Cadillac Service is professional, accommodating, and customer-centric. One reviewer specifically mentioned the willingness of the service department to "squeeze us in" despite a tight schedule, indicating a commitment to assisting customers even with urgent needs. Furthermore, the kindness shown towards a customer with an Emotional Support Dog suggests a welcoming and understanding atmosphere. The provision of a driver to transport customers to a local restaurant for breakfast and then pick them up demonstrates a level of care that goes above and beyond standard service, indicating a comfortable and considerate environment for those waiting for their vehicle.

As an authorized dealership service center, Ferris Chevrolet Buick Cadillac Service offers a comprehensive range of services, specializing in Chevrolet, Buick, and Cadillac vehicles. These services typically include:

• Routine Maintenance: Following the specific maintenance schedules recommended by Chevrolet, Buick, and Cadillac, including oil changes, fluid flushes, filter replacements (oil, air, cabin), tire rotations, and multi-point inspections. Adhering to these schedules is crucial for maintaining your vehicle's warranty and ensuring optimal performance.
• Diagnostic Services: Utilizing specialized tools and software designed for GM vehicles, our certified technicians can accurately diagnose complex issues affecting your engine, transmission, electrical systems, and more.
• Engine Repair: Addressing a wide range of engine problems, from minor repairs to complete engine overhauls, using genuine GM parts to ensure reliability and longevity.
• Transmission Service and Repair: Providing expert service for both automatic and manual transmissions in Chevrolet, Buick, and Cadillac vehicles, including fluid changes, repairs, and replacements.
• Brake Services: Offering comprehensive brake system inspections, repairs, and replacements using genuine GM brake components to ensure optimal stopping power and safety.
• Electrical System Service and Repair: Diagnosing and repairing issues with your vehicle's battery, charging system, lighting, and other electrical components.
• Heating and Air Conditioning (HVAC) Service and Repair: Ensuring your comfort by providing services such as AC system recharges, leak detection and repair, and component replacements for both heating and cooling systems.
• Steering and Suspension Services: Maintaining your vehicle's handling and ride comfort through services like wheel alignments, shock and strut replacements, and repairs to steering and suspension components.
• Recall and Warranty Work: As an authorized dealer, Ferris Chevrolet Buick Cadillac Service can perform recall repairs and warranty work on Chevrolet, Buick, and Cadillac vehicles, ensuring these services are handled correctly and efficiently.
• Genuine GM Parts and Accessories: Utilizing genuine Chevrolet, Buick, and Cadillac parts ensures the perfect fit, performance, and durability for your vehicle. We also offer a range of accessories to personalize and enhance your GM vehicle.

The customer reviews highlight several key features of Ferris Chevrolet Buick Cadillac Service:

• Exceptional Customer Service: The willingness to go the extra mile, such as offering transportation and accommodating a service request on short notice, demonstrates a strong commitment to customer satisfaction.
• Professionalism: The reviewer who recently moved to the area was "very pleased with the service, professionalism and, most of all, the repair," indicating a high standard of conduct and expertise.
• Efficient Service: Completing a repair estimated at three hours within that timeframe showcases efficiency and respect for the customer's time.
• Fair and Transparent Pricing: The reviewer noted that the "estimate was fair for the problem discovered ...with the final cost being significantly less as well," indicating honesty and transparency in pricing.
• Trust and Reliability: The positive experiences shared by customers suggest that Ferris Chevrolet Buick Cadillac Service is a trustworthy and reliable place to have your vehicle serviced.
• Accommodation of Special Needs: The welcoming attitude towards a customer with an Emotional Support Dog highlights their inclusivity and customer focus.
• Expertise with GM Vehicles: As a dealership service center, they possess specialized knowledge and tools for servicing Chevrolet, Buick, and Cadillac vehicles.

Currently, there is no specific promotional information mentioned in the provided reviews. However, dealership service centers often offer various promotions, which may include:

• Discounts on specific maintenance services, such as oil changes or tire rotations.
• Seasonal specials related to common maintenance needs during different times of the year (e.g., winterization packages, summer AC service deals).
• Coupons or discounts on specific repairs or parts.
• Package deals for routine maintenance services.
• Rebates or special financing offers on genuine GM parts or accessories.
• Service specials for specific vehicle models or years.

To learn more about any current promotions or to schedule a service appointment, it is recommended to contact Ferris Chevrolet Buick Cadillac Service directly. You can reach them by phone at (833) 760-0849 or their mobile number +1 833-760-0849. Their knowledgeable service advisors will be happy to answer your questions and assist you with your automotive needs.

Located at 634 Wabash Ave NW in New Philadelphia, OH, Ferris Chevrolet Buick Cadillac Service is a conveniently located Auto Repair Station for residents in the area and those passing through. The positive customer reviews highlight their commitment to providing exceptional service, professional repairs, and fair pricing. Whether you own a Chevrolet, Buick, or Cadillac, or another make of vehicle, Ferris Chevrolet Buick Cadillac Service appears to be a reliable choice for your automotive maintenance and repair needs.

In conclusion, Ferris Chevrolet Buick Cadillac Service in New Philadelphia, OH, stands out as a trusted Auto Repair Station with a strong emphasis on customer satisfaction and professional service. The positive experiences shared by customers highlight their efficiency, transparency, and willingness to go above and beyond. For reliable automotive service, especially for Chevrolet, Buick, and Cadillac vehicles, Ferris Chevrolet Buick Cadillac Service is a highly recommended option in the New Philadelphia area.