Automotive Performance

Automotive Performance, located at 1130 Bowers Ave NW, New Philadelphia, OH 44663, USA, is a well-established and highly regarded auto repair station that serves the New Philadelphia and surrounding communities. For inquiries and appointments, they can be reached at (330) 364-3717. Operating within the "Auto Repair Stations" category, Automotive Performance offers a comprehensive range of services and goods designed to keep vehicles running safely and efficiently.

The core of Automotive Performance's identity is its commitment to providing reliable and trustworthy automotive care. This is consistently highlighted in customer reviews, which frequently praise the shop for its honesty, professionalism, and dedication to customer satisfaction. Many customers emphasize long-term relationships with the shop, some spanning decades, which speaks volumes about the consistent quality of service and the trust they have built within the community. The staff, including Jamie and Gary, are often commended by name for their helpful, kind, courteous, and respectful demeanor.

As a NAPA Auto Care Center, Automotive Performance adheres to a strict Code of Ethics. This commitment ensures that customers can expect high-quality diagnostic and repair services at fair prices, utilizing quality NAPA parts. The shop also pledges to employ ASE-certified technicians in all areas of work performed, further solidifying their dedication to expertise and professional standards. This certification provides an assurance to customers that their vehicles are being serviced by qualified professionals who have met rigorous industry standards.

The range of services offered at Automotive Performance is extensive, covering most general auto repair and maintenance needs. These services include, but are not limited to:

• Lube, Oil & Filter Changes: Essential for routine vehicle maintenance, ensuring engine longevity and performance.
• Preventive Maintenance: Proactive services designed to keep vehicles in optimal condition and prevent major breakdowns.
• Cooling System Repair: Addressing issues with the engine's cooling system to prevent overheating and related damage.
• Wheel Alignment: Crucial for tire longevity, vehicle handling, and fuel efficiency.
• Tire Services: Including sales, installation, rotation, and repair to ensure safe and efficient driving.
• Engine Diagnostics and Performance: Utilizing advanced technology to accurately diagnose engine issues and optimize vehicle performance.
• Steering and Suspension System Repair: Maintaining vehicle control, ride comfort, and safety.
• Brake Repair: Comprehensive brake services, including inspection, pad replacement, and system repairs, critical for vehicle safety.
• Battery Replacements and Installations: Ensuring reliable starting power for all vehicles.
• Mufflers and Exhaust System Repair: Addressing issues with the exhaust system for proper emission control and noise reduction.

While specific details about the physical environment are not extensively provided, the consistent positive feedback on staff kindness and helpfulness suggests a customer-friendly atmosphere. The focus on efficiency and accuracy, as noted by customers, indicates a well-organized operation aimed at minimizing inconvenience for vehicle owners. The shop's business hours are Monday to Friday, from 8:00 AM to 6:00 PM, with weekends closed, providing ample opportunity for customers to schedule services during regular workweeks.

A significant feature of Automotive Performance, as a NAPA Auto Care Center, is the provision of a Nationwide Peace of Mind® Warranty. This warranty covers qualifying services for 24 months or 24,000 miles, whichever comes first, offering customers added confidence and protection for their repairs. This nationwide coverage is a substantial benefit, ensuring that customers are covered even if they travel outside the immediate area.

Promotional information, while not explicitly detailed in terms of current deals, can be inferred from their commitment to fair pricing and the overall value proposition. The emphasis on honesty in diagnoses, the use of quality NAPA parts, and the employment of ASE-certified technicians all contribute to a strong promotional message of reliability and quality. The long-standing customer relationships and glowing testimonials serve as powerful word-of-mouth promotion, attracting new clients based on a solid reputation.

In conclusion, Automotive Performance stands out as a highly recommended and trustworthy auto repair station in New Philadelphia, OH. Its consistent dedication to customer satisfaction, combined with a comprehensive range of professional services, makes it a reliable choice for vehicle owners. The shop's adherence to NAPA Auto Care standards, including the use of ASE-certified technicians and a nationwide warranty, reinforces its commitment to quality and peace of mind for its clientele. For anyone in New Philadelphia and the surrounding areas seeking dependable and honest automotive repair and maintenance, Automotive Performance appears to be an excellent option.