Midas

Located at 651 W High Ave in New Philadelphia, Ohio, the Midas franchise operates as a well-regarded Auto Repair Station, providing a range of automotive services and potentially selling related goods to the local community. They can be contacted at (330) 331-5667 or via their mobile number, +1 330-331-5667.

As a part of the national Midas chain, this location in New Philadelphia likely offers a standardized set of automotive services that Midas is known for. Primarily recognized for its expertise in exhaust systems, brakes, and tires, a Midas Auto Repair Station typically provides a much broader array of services. These often include oil changes and other routine maintenance, wheel alignments, battery services, suspension repairs, heating and cooling system services, and general mechanical repairs. Being a franchise, this location benefits from the established reputation and operational framework of the Midas brand while being locally managed and staffed.

While specific details about the environment of the Midas in New Philadelphia are not extensively detailed online, customers can generally expect a professional and customer-focused setting. Midas locations typically feature service bays equipped with the necessary tools and lifts to perform a variety of automotive repairs. A customer waiting area is usually provided, offering a comfortable space for individuals while their vehicles are being serviced. The reception area serves as the primary point of contact for customers, where service advisors assist with service write-ups, provide estimates, and communicate updates on the progress of the work. The positive customer reviews suggest an environment where customers feel welcomed and well-cared for.

Based on the glowing customer reviews, a significant feature of the Midas in New Philadelphia is its reputation for honesty and integrity. Multiple reviewers specifically highlight the trustworthiness of the staff, indicating that they are upfront with customers about the necessary repairs and do not engage in upselling unnecessary services. This builds strong customer confidence and fosters long-term relationships, as evidenced by a customer who has been taking their vehicles there for nearly a decade. The mention of Sean as an "one of the best mechanics I’ve ever dealt with" underscores the expertise and skill level of the service technicians at this location.

Another key feature appears to be the helpfulness and professionalism of the employees. Customers have consistently described the staff as being accommodating and professional in their interactions. This contributes to a positive overall experience and reinforces the feeling of trust and reliability. The combination of honest service and a helpful, professional demeanor creates an environment where customers feel comfortable bringing their vehicles for maintenance and repairs.

The positive reviews also suggest competitive pricing. One customer explicitly mentioned receiving higher quotes for the same services elsewhere, indicating that the Midas in New Philadelphia offers fair and reasonable pricing for the work performed. This adds to the value proposition, making it an attractive option for local residents seeking quality auto repair without exorbitant costs.

Promotional information specific to the Midas in New Philadelphia is not provided in the given data. However, Midas as a national chain frequently offers various promotions and discounts on common services like oil changes, brake service, and tire purchases. These promotions can be regional or national and may be advertised online through the Midas corporate website or through local flyers and advertisements. Local users in New Philadelphia are encouraged to check the national Midas website for any current offers or to contact the New Philadelphia location directly to inquire about any specific promotions they might be running. Building a relationship with the service advisors may also keep customers informed about upcoming deals.

In conclusion, the Midas located at 651 W High Ave in New Philadelphia, OH, stands out as a highly recommended Auto Repair Station within the local community. The positive customer reviews consistently praise the honesty, helpfulness, and professionalism of the staff, particularly highlighting the expertise of mechanic Sean. Customers have also noted fair pricing and a lack of unnecessary upselling, fostering a strong sense of trust and reliability. While specific environmental details are limited, the positive feedback suggests a customer-centric approach. Local users seeking a trustworthy and competent auto repair service in New Philadelphia would likely find the Midas on W High Ave to be a dependable option. To learn about any current promotions, contacting the store directly is recommended.