Jim's Service Center

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Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Jim's Service Center Introduce

Located at 230 2nd St NE, New Philadelphia, OH 44663, USA, **Jim's Service Center** stands as a highly regarded and essential **Auto Repair Station** within the local community. This establishment has consistently proven itself to be a reliable destination for a wide array of automotive needs, earning the trust and high praise of its customers. Jim's Service Center is not just a place to get your car fixed; it's a hub of expertise and dedication, committed to getting vehicles back on the road safely and efficiently.

While specific details about the interior and exterior aesthetics of Jim's Service Center are not explicitly provided, the nature of its positive customer reviews allows for a strong inference regarding its environment. An auto repair station that consistently delivers "excellent work" with "great turn-around time" and is described as "experienced and detail oriented" would undoubtedly operate in a well-organized, clean, and professional setting. The efficiency implied by customers getting their AC fixed in the "middle of a heat wave" suggests a well-equipped facility capable of handling urgent requests and maintaining a steady workflow. The address in a city setting implies easy accessibility for local residents, further enhancing its convenience as a go-to repair shop. The atmosphere is likely one of competence and trustworthiness, where customers feel confident that their vehicles are in capable hands. The fact that the team, including "Josh and his crew," are singled out indicates a strong emphasis on skilled personnel who contribute to a positive service experience.

As an **Auto Repair Station**, Jim's Service Center offers a comprehensive suite of **services** designed to address a variety of vehicle issues, from routine maintenance to complex diagnostic problems. A primary service highlighted by customer reviews is **brake repair**, where they demonstrated superior diagnostic capabilities by fixing an issue that even a dealership couldn't resolve – turning a "sensitive" brake system into something "better than new." This suggests a deep understanding of braking systems and the ability to handle challenging mechanical issues. Beyond brakes, the mention of "fluids changed" indicates standard maintenance services like **oil changes, transmission fluid changes, coolant flushes, and power steering fluid checks**. The quick resolution of an "AC wasn't working in the middle of a heat wave" points to expertise in **air conditioning repair and diagnostics**, a crucial service, especially during extreme weather. Auto repair stations of this caliber typically also perform services such as **engine diagnostics, check engine light resolution, suspension repair, tire services (rotation, balance, replacement), battery testing and replacement, and general vehicle inspections**. Their ability to "work me in" when urgent needs arise highlights their flexibility and customer-focused scheduling. The emphasis on being "experienced and detail oriented" suggests a meticulous approach to all repairs, ensuring that underlying issues are identified and resolved, not just symptoms.

The standout **features** of Jim's Service Center are clearly articulated through the voice of satisfied customers. One of the most prominent features is their **superior diagnostic and repair capability**, particularly noted in their ability to resolve complex issues like the GMC pickup's brake problem, outperforming even a dealership. This speaks to a high level of technical skill and problem-solving acumen among "Josh and his crew." Another key feature is their **fair pricing**, which, combined with "excellent work," represents significant value for customers. The "great turn-around time" is a crucial feature, especially for those dependent on their vehicles, demonstrating efficiency and a commitment to minimizing inconvenience. The willingness to "work me in when my AC wasn't working in the middle of a heat wave" showcases their **responsiveness and customer accommodation**, proving they understand the urgency of certain repairs. The team's **experience and detail-oriented approach** are consistently highlighted, ensuring that every job is done correctly and thoroughly. This meticulousness leads to repairs that are not just fixes, but improvements, as seen with the "better than new" brakes. The overall sentiment from reviews points to a highly reliable and trustworthy service provider, where customers are consistently "very happy with the service."

While specific current **promotional information** is not explicitly detailed in the provided reviews, a business with such strong customer satisfaction often leverages its reputation to attract new clients and maintain loyalty. Given their consistently "fair pricing," this itself can be considered a promotional draw, as it establishes a baseline of value. Businesses of this nature in a community like New Philadelphia, OH, often rely heavily on positive word-of-mouth referrals, which are clearly abundant for Jim's Service Center. They may also run seasonal promotions, such as discounts on pre-winter inspections, summer AC checks, or brake service specials. Loyalty programs for returning customers, or perhaps new customer incentives, are also common. The availability of their phone numbers, (330) 343-2838 and +1 330-343-2838, serves as direct contact points for potential customers to inquire about services, pricing, and any ongoing deals. Furthermore, their demonstrated ability to work customers in for urgent repairs could be highlighted as a valuable service for those in a bind. Their consistent delivery of high-quality, reliable work at a fair price is the most powerful ongoing promotion, creating a strong reputation that precedes them.

In conclusion, Jim's Service Center at 230 2nd St NE, New Philadelphia, OH, is an exemplary **Auto Repair Station** that has earned its stellar reputation through consistent delivery of expert, detailed, and fairly priced automotive services. With a team known for their diagnostic prowess and efficiency, they are capable of tackling both routine maintenance and complex repairs, even outperforming dealerships in certain instances. Their commitment to customer satisfaction, evidenced by their quick turnaround times and willingness to accommodate urgent needs, makes them an invaluable resource for vehicle owners in the New Philadelphia area. For anyone seeking reliable, high-quality, and trustworthy car repair, Jim's Service Center stands out as a top recommendation.

Jim's Service Center Location

Jim's Service Center Customer Reviews

I took my GMC pickup in to have the brakes checked and fluids changed. Josh and his crew diagnosed the brake issue by replacing a defective brake caliper. Now it’s better than new. This truck always had sensitive brakes and they fixed it when the dealership could not! They’re experienced and detail oriented. Very happy with the service!

Dec 17, 2024 · Tom Jones

Excellent work with fair pricing and a great turn-around time. He worked me in when my AC wasn't working in the middle of a heat wave & did a great job getting us back on the road!

Nov 15, 2024 · Ashley Swinderman

Best car repair shop in this area!! Honest answers and low prices. Very decent people!!!❤️❤️❤️

Feb 24, 2025 · Cindy Silverthorn

Josh and Justin are the best! They are always very knowledgeable and super helpful. They are definitely 2 people I trust, and that goes a long way in my book. I feel like family when I go there. Thanks for everything, guys. I really appreciate you.

May 09, 2024 · Melissa Reiger

We’ve been going to Jim’s Service Center for many years. Josh has serviced many of our vehicles. He’s honest and trustworthy! He always gives us an estimate up front and shows us what part needs placed and explains everything so we understand it. Our adult kids now use Josh as their mechanic as well! Many of our friends use him also! We highly recommend him and this business!!

Sep 13, 2023 · Shawna Smith