Carlson Chevrolet - Parts Department

(2 reviews)

Auto Repair StationsNorth CarolinaRobeson CountyRed SpringsEast 4th Avenue

Robeson County . North Carolina

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 910-843-5168
  • www.bakerchevrolet.com
  • 914 E 4th Ave, Red Springs, NC 28377, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Carlson Chevrolet - Parts Department Introduce

The Carlson Chevrolet - Parts Department, situated at 914 E 4th Ave, Red Springs, NC 28377, USA, serves as the dedicated source for genuine Chevrolet parts and accessories in the local area. As an integral part of the Carlson Chevrolet dealership, this department focuses on providing authentic components specifically designed for Chevrolet vehicles, catering to both service technicians and individual customers. For inquiries or to order parts, they can be reached at (910) 843-5168 or via mobile at +1 910-843-5168.

Environment and Facilities

As a parts department within a full-service Chevrolet dealership, Carlson Chevrolet - Parts Department operates within a structured and organized environment. While specific details about the aesthetics of their counter or waiting area are not provided in the brief review, the typical setup for such a facility includes:

  • Organized Inventory Storage: A substantial warehouse or backroom area where a wide array of genuine Chevrolet parts are meticulously stored and cataloged. This ensures efficient retrieval of components for service technicians and over-the-counter sales.

  • Customer-Facing Counter: A dedicated service counter where customers can interact with knowledgeable parts specialists. This is where orders are placed, parts are picked up, and inquiries about specific components are addressed.

  • Professional Presentation: Dealership parts departments generally maintain a clean and orderly appearance, reflecting the brand standards of Chevrolet. There might be displays of popular accessories or performance parts available for purchase.

The emphasis on "easy and fast" in the sole customer review suggests that the layout and operational flow are designed to facilitate quick transactions and efficient service at the counter.

Services and Products Offered

The Carlson Chevrolet - Parts Department primarily provides genuine OEM (Original Equipment Manufacturer) Chevrolet parts. This is a significant distinction, as OEM parts are manufactured to the exact specifications of the vehicle, ensuring optimal fit, performance, and compatibility. Their offerings are crucial for maintaining Chevrolet vehicle warranties and ensuring long-term reliability. Their product range typically includes:

  • Engine Components: Such as spark plugs, belts, hoses, filters (oil, air, fuel), and various engine sensors.

  • Brake System Parts: Including brake pads, rotors, calipers, and brake lines, all designed to meet Chevrolet's safety and performance standards.

  • Suspension and Steering Parts: Components like shocks, struts, control arms, and tie rods, ensuring proper vehicle handling and ride comfort.

  • Electrical System Parts: Batteries, alternators, starters, bulbs, and various electrical connectors and modules.

  • Body Panels and Exterior Components: Though larger body panels might be ordered, they would stock smaller exterior trim, mirrors, and lighting components.

  • Maintenance Fluids and Chemicals: A range of Chevrolet-approved oils, coolants, transmission fluids, brake fluids, and other essential automotive chemicals.

  • Accessories: A variety of genuine Chevrolet accessories for personalization and enhanced functionality, such as floor mats, cargo organizers, splash guards, and infotainment upgrades.

  • Tires: While a dedicated tire shop might offer a wider brand selection, dealership parts departments often stock tires recommended by Chevrolet for their specific models.

Beyond selling parts, the Parts Department provides key services:

  • Expert Parts Advice: Staff are typically highly knowledgeable about Chevrolet vehicles and can assist customers in identifying the correct parts for their specific model and year.

  • Parts Ordering: For components not immediately in stock, they facilitate special orders, leveraging Chevrolet's extensive parts network to quickly obtain required items.

  • Warranty Support: They handle parts covered under warranty, ensuring that replacements meet warranty terms and conditions.

Key Features and Customer Experience

Based on the limited but direct feedback, the primary feature of the Carlson Chevrolet - Parts Department is its focus on efficiency:

  • Efficiency and Speed: The customer review simply states "Easy and fast," which is a highly desirable quality for a parts department. This suggests that the process of ordering, locating, and picking up parts is streamlined, minimizing wait times for customers and service technicians alike.

  • Genuine OEM Parts: As part of a Chevrolet dealership, the most significant inherent feature is the exclusive access to and provision of genuine OEM parts. These parts are designed to the exact specifications of the vehicle, ensuring a perfect fit, optimal performance, and adherence to manufacturer warranties. This stands in contrast to aftermarket parts, which can vary in quality and compatibility.

  • Knowledgeable Staff (Implied by efficiency): While not explicitly stated in the review, efficiency in a parts department often relies on knowledgeable staff who can quickly identify the correct parts using VIN numbers or other vehicle information, contributing to the "easy and fast" experience.

  • Integration with Service Department: Being part of a dealership means seamless integration with the Carlson Chevrolet Service Department. This allows technicians to quickly access needed parts for repairs, potentially reducing vehicle downtime.

The singular review, while brief, strongly emphasizes the positive aspects of transaction speed and simplicity, which are critical for both individual DIYers and professional repair shops relying on quick access to parts.

Promotional Information

As a dealership parts department, Carlson Chevrolet - Parts Department typically participates in various promotions, often tied to manufacturer-backed incentives or dealership-specific deals. While specific, current promotions for this location are not detailed in the provided information, common promotional strategies include:

  • Parts Specials: Dealerships frequently offer discounts on specific genuine parts, such as batteries, brake components, or oil filters, often seasonally or for a limited time.

  • Accessory Promotions: Special pricing on Chevrolet accessories, encouraging owners to personalize or enhance their vehicles with OEM-approved add-ons.

  • Service & Parts Bundles: Sometimes, discounts are offered when parts are purchased as part of a service package (e.g., discounted brake pads when coupled with a brake service).

  • Rebates: Manufacturer rebates on certain parts purchases can provide additional savings for customers.

  • Online Ordering Discounts: Promoting the convenience of ordering parts online for in-store pickup, sometimes with exclusive web-only offers.

For the most up-to-date information on available parts, pricing, and any ongoing promotions, customers are advised to contact the Carlson Chevrolet - Parts Department directly or visit the Carlson Chevrolet dealership website, which often lists current specials. Their focus on providing genuine parts with an emphasis on speed makes them a go-to for Chevrolet owners in Red Springs.

Carlson Chevrolet - Parts Department Location

Carlson Chevrolet - Parts Department Customer Reviews

Easy and fast

Sep 20, 2018 · George Greer

Jun 10, 2019 · Robert and Cathy Daniels