Advance Auto Parts

Advance Auto Parts ico

(93 reviews)

Auto Repair StationsNorth CarolinaRobeson CountyRed SpringsEast 4th Avenue

Robeson County . North Carolina

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  • Intro
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  • Reviews
  • +1 910-843-3696
  • stores.advanceautoparts.com
  • 909 E 4th Ave, Red Springs, NC 28377, USA

Operating Hours

Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 8:00 PM

Advance Auto Parts Introduce

Located at 909 E 4th Ave, Red Springs, NC 28377, USA, Advance Auto Parts serves as a vital resource for vehicle owners in the local community. As a prominent establishment within the "Auto Repair Stations" platform category, this store is designed to cater to a wide array of automotive needs, offering both essential parts and the associated services or advice that empower customers to maintain and repair their vehicles effectively. You can reach them directly at (910) 843-3696 or via mobile at +1 910-843-3696.

Environment and Accessibility

The store's physical environment at 909 E 4th Ave is typical of a dedicated auto parts retailer, aiming for a layout that facilitates easy navigation and product discovery. Customers can expect a well-stocked retail space, organized to present various categories of auto parts, from fundamental maintenance items to more specialized components. While specific details on the interior ambiance like lighting or decor are not readily available, the focus is generally on functionality and efficient customer service. Accessibility from E 4th Ave suggests a convenient location for local residents and those passing through Red Springs, allowing for quick stops to pick up necessary parts or consult with staff. The presence of ample parking is usually a standard feature for such establishments, ensuring that customers can comfortably visit the store with their vehicles, whether for quick purchases or more in-depth consultations.

Services and Product Offerings

As an "Auto Repair Station" category participant, Advance Auto Parts provides more than just shelves full of products; they offer a comprehensive range of goods and services integral to vehicle maintenance and repair. Their primary offering revolves around a vast inventory of auto parts. This includes, but is not limited to, essential items like engine oil and fluids, brake components (pads, rotors, calipers), batteries, filters (oil, air, fuel, cabin), belts, hoses, spark plugs, and various lighting solutions. Beyond these core maintenance parts, they also stock a selection of automotive accessories, tools, and equipment necessary for DIY repairs or enhancements. The store often has specialized sections dedicated to specific vehicle systems, making it easier for customers to find what they need, whether it's for a routine oil change or a more complex engine repair.

Furthermore, an integral part of their service proposition within the "Auto Repair Stations" category is the provision of expert advice. While they might not offer full-fledged mechanical repairs on-site in the same manner as a traditional service garage, their knowledgeable staff are equipped to assist customers in identifying the correct parts for their specific vehicle make and model, diagnosing basic issues, and offering guidance on installation or repair procedures. Services such as battery testing and installation, wiper blade installation, and oil recycling are commonly available, adding significant value for customers who prefer to handle minor repairs themselves or require quick, convenient assistance.

Customer Experience and Staff Interaction

Customer reviews offer valuable insights into the typical experience at this specific Advance Auto Parts location. One review highlights a positive interaction where an employee was "quick to help and found the solution just as quickly," underscoring the potential for efficient and helpful service when staff are attentive and knowledgeable. This suggests that customers seeking specific parts or solutions can often find competent assistance, which is crucial for an auto parts store operating within the "Auto Repair Stations" framework, where quick problem-solving is often paramount.

However, another review points to a less favorable experience, detailing instances of customers being "rudely ignored" and having to wait while others who arrived later were served. This feedback suggests that the level of customer service can sometimes be inconsistent, with some staff members exhibiting behaviors that are not conducive to a positive shopping experience. It's important for potential customers to be aware that while helpful staff are present, there might be occasions where patience is required, and proactive engagement might be needed to get attention. The fact that another staff member intervened to assist the ignored customer indicates a potential for varying service quality but also suggests that there are employees committed to customer satisfaction.

Features and Unique Selling Points

Beyond the standard inventory, Advance Auto Parts typically offers several features that enhance the customer experience. This often includes a robust online presence, allowing customers to check part availability, order online for in-store pickup, or have items shipped. This blend of online and in-store service provides flexibility for customers who prefer to research and purchase parts remotely. The store may also participate in loyalty programs, offering discounts or rewards for frequent purchases, which can be a significant draw for regular DIY mechanics or those with multiple vehicles. Additionally, the availability of specialized tools for rent or loan (e.g., diagnostic scanners, specialty pullers) is a common feature at many Advance Auto Parts locations, further supporting the "Auto Repair Stations" aspect by enabling customers to perform more complex repairs without significant upfront investment in tools.

Promotional Information and Value

Advance Auto Parts frequently runs promotions and sales on various products, including essential maintenance items like oil changes, brake components, and batteries. These promotions are often advertised through their website, in-store signage, and local flyers, providing opportunities for customers to save on their automotive needs. Seasonal sales, rebates on specific brands, and discounts for online orders are common examples. For the Red Springs community, staying informed about these promotions can lead to considerable savings on vehicle upkeep. The store's commitment to competitive pricing, coupled with its extensive inventory, aims to provide strong value to both professional mechanics and individual car owners. While specific current promotions are not available, it is always advisable to check their official channels or inquire in-store for the latest deals and offers.

In summary, Advance Auto Parts at 909 E 4th Ave, Red Springs, NC, functions as a vital "Auto Repair Station" for the local community. It offers a comprehensive selection of auto parts, supported by staff who can provide varying levels of assistance and guidance. While customer experiences may vary, the store's core mission is to equip vehicle owners with the necessary parts and information to keep their automobiles running smoothly, solidifying its role as a key player in local automotive maintenance and repair.

Advance Auto Parts Photos

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Advance Auto Parts Location

Advance Auto Parts Customer Reviews

I don’t recommend coming to this store. I went in to buy some brake cleaner and was rudely ignored by some of the staff to check out. I patiently waited for them since it looked like they were doing something or helping another and usually I try to wait to be called up. Then two other people just walked in went straight up to the counter and the two guys behind gladly stopped what they were doing and helped them. Luckily another staff member saw this and called me to be checked out and I thank him for being polite. Please go somewhere else if you want to be treated fairly by all staff.

Feb 04, 2023 · Brandon

What can I say, they had what I needed in the help section. The employee was quick to help and found the solution just as quickly.

Aug 06, 2023 · Matthew Gardner

Great service and friendly staff. Tony has always been very helpful every time I go in.

Apr 28, 2017 · Amanda

Had very bad service in the past and figured out it was actually someone working there. Because new staff is a lot better now.

Mar 19, 2022 · Keith Brubeck

Great service and good prices

Jan 15, 2024 · Andy Weaver