El Tapatio Tire Shop and Auto repair

(21 reviews)

Auto Repair StationsNorth CarolinaRobeson CountyLumber BridgeNorth Carolina 71

Robeson County . North Carolina

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Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 6:00 AM - 6:00 PM
Sunday Closed

El Tapatio Tire Shop and Auto repair Introduce

El Tapatio Tire Shop and Auto Repair, located at 17808 NC-71, Lumber Bridge, NC 28357, USA, serves the local community by offering a dual specialization in tire services and general automotive repair. This combination positions them as a convenient stop for vehicle owners seeking both new tires and solutions for their car troubles.

The environment at El Tapatio Tire Shop and Auto Repair, like most combined tire and auto repair facilities, likely features a dedicated bay area for vehicle servicing, including tire mounting and balancing equipment, as well as lifts for other mechanical repairs. There would typically be a reception or waiting area for customers. While no specific details about the aesthetics or amenities of their space are provided, such establishments usually prioritize functionality and efficiency to manage the flow of vehicles and ensure timely service. Being located on NC-71 suggests relatively easy access for local traffic in Lumber Bridge and surrounding areas. For direct inquiries, customers can reach them at (910) 227-2666 or +1 910-227-2666.

As an auto repair station with a prominent "Tire Shop" designation, El Tapatio offers a range of services and goods for sale. Their offerings would typically include:

  • Tire Sales: A selection of new tires from various brands to suit different vehicle types and budgets.
  • Tire Services: This is a core part of their business and would encompass tire mounting, balancing, rotation, flat tire repair, and potentially wheel alignment.
  • General Auto Repair: Beyond tires, they likely provide a variety of common automotive repair services. While a comprehensive list is not explicitly available, these often include brake inspections and repairs, oil changes and other fluid services, battery testing and replacement, and general vehicle diagnostics.
  • Preventative Maintenance: Routine services aimed at keeping vehicles running smoothly and preventing major breakdowns, such as fluid checks, belt and hose inspections, and multi-point vehicle checks.
The combination of tire expertise with general auto repair allows them to serve a broader segment of the automotive needs of their local clientele.

The features of El Tapatio Tire Shop and Auto Repair, as indicated by customer feedback, present a mixed but generally positive picture, particularly concerning their service quality and staff demeanor. One customer review highlights a positive experience: "Very good service. I've been going here since November 2022 and everytime it was a good experience and friendly people who help you ☺️." This feedback points to consistent good service, which suggests a commitment to customer satisfaction and effective problem-solving. The mention of "friendly people who help you" indicates that the staff are approachable and willing to assist customers, which is a significant asset in the service industry. A friendly and helpful staff can greatly enhance a customer's overall experience, building trust and encouraging repeat business. However, another review provides a contrasting experience regarding operational consistency: "Advertised they open at 6am and I was there at 6:30am and they were closed. Waited for more than an hour and still no one showed." This particular feedback points to a potential issue with advertised operating hours or timely opening, which can be a point of frustration for customers relying on a specific schedule. It underscores the importance of verifying operating hours, perhaps by calling ahead, especially for early morning visits. Despite this, the positive long-term customer experience suggests that when they are open and operating, their service is well-regarded.

Regarding promotional information, no specific, time-sensitive promotions or deals for El Tapatio Tire Shop and Auto Repair are detailed in the provided information. Auto repair stations and tire shops often use various strategies to attract and retain customers, which may include:

  • Competitive Pricing: Offering competitive prices on tires and services is a fundamental way to attract customers.
  • Seasonal Promotions: Discounts on tire services during seasonal changes (e.g., winter tire changeovers) or general maintenance services like oil changes.
  • Package Deals: Bundling services, such as a tire rotation with an oil change, for a discounted price.
  • New Customer Offers: Incentives for first-time visitors to encourage them to try their services.
  • Loyalty Programs: Rewards for repeat customers to build long-term relationships.
Given the nature of the business, it is reasonable to expect that they periodically offer competitive deals on tire brands or service packages. To find out about any current promotions or specials, local users are advised to contact El Tapatio Tire Shop and Auto Repair directly using the provided phone numbers. While the lack of explicit promotional details is noted, the positive customer feedback regarding "good service" and "friendly people" can act as a form of organic promotion, encouraging word-of-mouth referrals within the community.

In summary, El Tapatio Tire Shop and Auto Repair in Lumber Bridge, NC, serves as a local auto repair station specializing in both tire sales and services, as well as general automotive repairs. While there may be occasional inconsistencies with reported opening hours, the overall customer sentiment indicates a friendly staff and good service quality. For those in Lumber Bridge and nearby areas seeking a convenient option for their tire and general car maintenance needs, it presents itself as a viable choice, particularly when considering the positive feedback regarding their service experience.

El Tapatio Tire Shop and Auto repair Location

El Tapatio Tire Shop and Auto repair Customer Reviews

Advertised they open at 6am and I was there at 6:30am and they were closed. Waited for more than an hour and still no one showed.

Jul 03, 2024 · NICOLAS DEJESUS Vargas

Very good service. I've been going here since November 2022 and everytime it was a good experience and friendly people who help you ☺️.

Sep 08, 2023 · Amber Calderon

If I could give no stars I would they hold my car for three days and messed with my car parts they made the problem even worse I had to get another mechanic to fix my problem and didn’t even overpriced me like they did I paid $500 for a job that wasn’t even fixed they made it worse

Sep 19, 2023 · Karen Rangel

Really good and fast work!! Nice office to sit in while your car is getting worked on. Nice people & good service!! high recommend these guys!!

Nov 01, 2022 · allen ortega

Polite.. great service ..

May 27, 2022 · Yazer Castro