Automall Collision Center

Welcome to Automall Collision Center, located at 3000 Bashirtash Dr in Bakersfield, California. As a specialized service provider within the Auto Repair Stations category, Automall Collision Center focuses on the repair and restoration of vehicles that have been damaged due to collisions or other incidents. Operating potentially in conjunction with a larger automall or dealership network, this collision center aims to provide comprehensive auto body repair services to the local community, ensuring vehicles are returned to their pre-accident condition in terms of both appearance and structural integrity.

The environment of Automall Collision Center is that of a professional auto body repair facility. This typically encompasses a customer reception area for consultations and estimates, designated areas for vehicle damage assessment, a well-equipped workshop with advanced tools and technology for bodywork (including frame straightening equipment, welding machines, and dent repair tools), and specialized paint booths to ensure high-quality paint application and color matching. The facility is designed to facilitate efficient and precise repairs, adhering to industry standards and best practices.

Automall Collision Center offers a range of services focused on restoring vehicles after they have been damaged. These services generally include:

• Collision Repair: Addressing all types of damage resulting from accidents, from minor dents and scratches to significant structural damage.
• Auto Body Repair: Restoring the vehicle's body panels and components to their original form and function. This may involve repairing or replacing damaged parts.
• Professional Painting Services: Offering expert color matching and application of automotive paints to seamlessly blend repaired areas with the rest of the vehicle's finish. This includes spot repairs, panel repainting, and complete vehicle refinishing.
• Frame Straightening: Utilizing specialized equipment to correct any damage to the vehicle's frame, ensuring proper alignment and structural safety.
• Dent Removal: Repairing dents and dings on vehicle panels, often using techniques like paintless dent repair (PDR) for minor damage.
• Bumper Repair and Replacement: Addressing damage to bumpers, whether through repair or complete replacement.
• Glass Replacement: Replacing damaged windshields, windows, and other auto glass components.
• Alignment Services: Ensuring the vehicle's wheels are properly aligned after collision repairs to optimize handling and tire wear.

Customer experiences with Automall Collision Center, as reflected in the provided reviews, present a mixed perspective. One customer reported a significant issue with repeated paint peeling after having their car painted twice at this location. This customer expressed frustration with being told that primer was not used and with unfulfilled promises of repair and follow-up. This negative experience raises concerns about the quality of the painting process and the center's customer service in addressing and resolving issues.

Conversely, another customer had an overwhelmingly positive experience, describing Automall Collision Center as "one of the best body shops" they have ever been to. This reviewer had multiple vehicles, including BMWs and an Alfa Romeo, repaired at this facility and consistently found the results to be excellent, with the cars returning "just as good as before the accident." They specifically praised the "amazing job" of the repair work and noted that it was "always done in a timely fashion." The reviewer also gave a "shout out to Junior and his team" for their "amazing job" and expressed strong satisfaction and gratitude towards Automall Collision Center.

These contrasting reviews highlight the potential for both high-quality work and significant issues at Automall Collision Center. The positive review suggests that when repairs are done correctly, customers are highly satisfied with the results and the efficiency of the service. However, the negative review indicates potential inconsistencies in the quality of certain services, such as painting, and shortcomings in customer communication and problem resolution.

The provided information does not include any specific promotional offers or discounts currently available at Automall Collision Center. Auto body shops may occasionally offer specials on certain services, work with specific insurance companies to streamline the repair process, or provide seasonal promotions. Local users are encouraged to contact Automall Collision Center directly at (661) 617-2311 or +1 661-617-2311 to inquire about any current promotions or to obtain a detailed estimate for their specific repair needs.

For local users in Bakersfield seeking auto body repair services, Automall Collision Center offers a conveniently located facility with the potential to deliver high-quality results, as indicated by one of the customer reviews. The experience of having multiple high-end vehicles restored to their pre-accident condition speaks to the skill and expertise of the technicians. The mention of timely service is also a positive factor for those needing efficient repairs.

However, the reported issue with recurring paint peeling and the lack of resolution for that customer should prompt potential clients to thoroughly discuss the repair process, materials used (such as primer in painting), and any warranties or guarantees offered on the work performed. Clear communication about expectations and the steps involved in the repair can help ensure a more satisfactory outcome.

Given the mixed feedback, it may be beneficial for prospective customers to seek additional information or potentially multiple estimates before committing to Automall Collision Center for significant repairs, especially those involving painting. Understanding the shop's processes, the quality of materials used, and their approach to addressing and resolving any issues that may arise is crucial for a positive experience.

In conclusion, Automall Collision Center in Bakersfield offers a range of auto body repair services, with the potential for excellent results as highlighted by one satisfied customer who had multiple vehicles expertly repaired. However, a significant issue reported by another customer regarding persistent paint peeling and unsatisfactory follow-up indicates potential inconsistencies in service quality and customer care. Local users should consider these contrasting experiences and engage in thorough communication with the center regarding their specific repair needs, processes, and guarantees. For those seeking collision repair services in Bakersfield, Automall Collision Center can be contacted at (661) 617-2311 or +1 661-617-2311 for more information and estimates.