Advance Auto Parts

Advance Auto Parts in Christiansburg, VA, located at 2170 Roanoke St, serves as a readily accessible resource for vehicle owners in the local community. As a prominent retailer within the "Auto Repair Stations" platform category, this establishment provides a wide array of automotive parts, accessories, and valuable services designed to support vehicle maintenance and repair. For assistance, customers can reach them at (540) 382-1111 or via mobile at +1 540-382-1111.

The **environment** at Advance Auto Parts stores is typically designed for customer convenience and accessibility. These retail spaces are well-lit, organized, and feature aisles stocked with a vast selection of automotive products. While specific details about the Christiansburg location's aesthetic are not provided, the general format of Advance Auto Parts aims to create a straightforward shopping experience. The layout allows customers to easily navigate and locate the parts or accessories they need, or seek assistance from store team members. The focus is on providing a functional and helpful space where individuals can find the components required for their vehicles and receive support for basic installations or diagnostics.

Advance Auto Parts offers a comprehensive range of **services** and goods tailored to both DIY enthusiasts and those seeking quick assistance for their vehicles. Their primary offerings include:

• Extensive Auto Parts Inventory: They stock a vast selection of parts for various vehicle makes and models, including but not limited to, engine components, braking systems, suspension parts, electrical parts, and filters. This extensive inventory is crucial for customers performing their own repairs or for local mechanics sourcing parts.
• Automotive Fluids and Chemicals: Customers can find a wide range of oils, coolants, transmission fluids, brake fluids, and other essential automotive chemicals necessary for routine maintenance and fluid top-offs.
• Accessories and Tools: Beyond functional parts, they offer a variety of automotive accessories for vehicle customization or convenience, as well as a selection of tools for various repair tasks.
• Battery Testing and Installation: A highly valued service, as highlighted by customer reviews, is their ability to quickly test vehicle batteries and perform on-site replacements. This is particularly convenient for customers experiencing battery issues, providing a swift solution. One customer specifically praised the service, noting, "They looked up the correct battery and installed it in about 15 minutes. What a great place to do business with." This exemplifies their commitment to efficient, practical assistance.
• Wiper Blade Installation: Many locations offer complimentary installation of wiper blades purchased in-store, a small but helpful service that saves customers time and effort.
• Check Engine Light Scans: They often provide free diagnostic scans for illuminated check engine lights, which can help customers identify potential issues before visiting a full-service repair shop.
• Oil Recycling: As part of their community service, many Advance Auto Parts locations accept used motor oil for recycling, promoting environmental responsibility.

The **features** that set Advance Auto Parts apart, as evidenced by customer feedback and their general operating model, include:

• Knowledgeable and Helpful Team Members: Reviews often highlight the staff's ability to assist customers effectively. One reviewer specifically mentioned a "solid team here. Doing the Lord's work helping with dumb customers and busted crusty rides," indicating a patient and capable staff willing to go the extra mile to assist customers, regardless of their automotive knowledge or the vehicle's condition. This customer-centric approach is a significant feature.
• Efficiency and Speed of Service: The quick battery replacement service mentioned in a review demonstrates a commitment to efficiency, getting customers back on the road without undue delay. This speed is a key differentiator for minor services.
• Reasonable Pricing: The comment about the "price was reasonable" for battery replacement suggests that Advance Auto Parts strives to offer competitive pricing on their products and services, appealing to budget-conscious consumers.
• Convenient Location and Hours: As a national chain, Advance Auto Parts stores are strategically located for easy access and typically maintain extended operating hours, providing flexibility for customers to shop or seek assistance when it's convenient for them.
• Online and In-Store Integration: Many customers benefit from the ability to research parts online, check store inventory, and even order parts for in-store pickup, streamlining the shopping process.

Regarding **promotional information**, Advance Auto Parts frequently runs various promotions and discounts, both in-store and online, though specific current promotions for the Christiansburg location are not detailed here. Common promotions include discounts on specific product categories, loyalty programs for frequent shoppers, and seasonal sales events. Their competitive pricing, as noted by a customer, also serves as a form of ongoing promotion. The positive word-of-mouth generated by efficient and helpful services, like the quick battery replacement and the general helpfulness of their team, acts as organic promotion, encouraging new customers to choose them for their automotive needs. The focus on customer service and providing essential, fast services like battery installation are key ways they attract and retain their customer base.