Shelor Mopar Express Lane

Auto Repair StationsVirginiaMontgomery CountyChristiansburgBristol Drive Southeast
Montgomery County . Virginia
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- +1 540-381-8417
- www.shelor.com
- 125 Bristol Dr SE, Christiansburg, VA 24073, USA
Operating Hours
Shelor Mopar Express Lane Introduce
For vehicle owners in Christiansburg, Virginia, and the surrounding New River Valley area, **Shelor Mopar Express Lane** at **125 Bristol Dr SE, Christiansburg, VA 24073, USA** stands as a highly regarded and convenient option within the "Auto Repair Stations" platform category. This facility, part of the larger Shelor Motor Mile, specializes in providing swift and reliable automotive services, ensuring that your vehicle receives expert care with minimal disruption to your day.
You can reach Shelor Mopar Express Lane by phone at **(540) 381-8417** or mobile at **+1 540-381-8417**. These contact numbers facilitate easy communication for scheduling appointments, inquiring about services, or getting updates on your vehicle's status.
Upon arrival at Shelor Mopar Express Lane, customers can expect a clean, professional, and well-maintained environment. As part of a larger dealership group, the facility likely offers a comfortable waiting lounge, often equipped with amenities such as refreshments (as noted by a customer who "enjoyed a mocha espresso drink in the lounge while I waited!"), Wi-Fi, and potentially viewing areas into the service bays. The emphasis is on a streamlined process, reflecting its "Express Lane" designation, designed to get vehicles in and out efficiently while maintaining high standards of service. The atmosphere aims to be welcoming and customer-centric, promoting a sense of ease and trust for those entrusting their vehicles to the technicians.
Within the "Auto Repair Stations" category, Shelor Mopar Express Lane provides a focused range of essential automotive services, prioritizing speed and efficiency for routine maintenance. Their core services include:
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Oil Changes: A fundamental service, they offer quick oil and filter changes, utilizing high-quality Pennzoil® Motor Oil, including synthetic options. This is a primary function of their express lane.
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Tire Rotations: To ensure even tire wear and extend tire life, tire rotations are a common express service, often bundled with oil changes.
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State Inspections: For vehicles requiring mandatory state inspections, Shelor Mopar Express Lane provides this service, ensuring compliance with local regulations. As one customer mentioned, "within 2 hours, had my state inspection done... Since I bought the Kia at Motor Mile, inspection was no-charge," highlighting a potential benefit for Shelor Motor Mile customers.
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Fluid Level Checks and Top-Offs: A comprehensive check of all essential fluid levels (coolant, brake fluid, power steering fluid, windshield washer fluid) and topping them off as needed is a standard part of their express service, contributing to overall vehicle health.
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Bulb Replacement: Minor repairs such as replacing exterior bulbs (headlamps may be excluded) are typically handled quickly, as observed by a customer who "had... some bulbs replaced."
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Battery Testing and Replacement: They offer free battery checks to assess battery health and can perform non-warranty battery replacements if necessary.
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Multi-Point Inspections: A complimentary multi-point inspection is often included with other services, providing a thorough overview of your vehicle's condition, including checks on tires, brakes, belts, and hoses.
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Wiper Blade Replacement: Quick replacement of worn or damaged wiper blades is another convenient service offered.
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Air Filter Replacement: Both engine air filters and cabin air filters can be quickly replaced during an express service visit.
A distinctive feature of Shelor Mopar Express Lane is its emphasis on speed and customer convenience. The "Express Lane" model is designed for walk-in services for routine maintenance tasks, mitigating the need for lengthy appointments for basic needs. This is clearly demonstrated by a customer's experience: "I arrived Tuesday morning at the Shelor Express lane at 7:15AM and was 6th in line. When they opened at 7:30AM, they had me pull right in and they completed my oil change and tire rotation in less than an hour! I was driving away at 8:20AM. Very happy with how quick the service was and how friendly the staff is." This highlights the efficiency of their operations and their commitment to minimizing customer wait times. While appointments can sometimes be difficult to secure on short notice for more involved services, the express lane provides a reliable solution for immediate needs.
Another key feature is the **professional and pleasant staff**. Numerous customer reviews consistently praise the team's demeanor and helpfulness. Terms like "pleasant and professional," "very happy with...how friendly the staff is," and "treated wonderfully Logan Griffith took great care of me and answered all my questions. He was very helpful and very kind." underscore the high level of customer service. This focus on friendly and informative interactions contributes significantly to a positive service experience, making customers feel valued and informed about their vehicle's needs.
Furthermore, Shelor Mopar Express Lane, as part of the Shelor Motor Mile, emphasizes the use of **Mopar® original equipment parts** for Chrysler, Jeep®, Dodge, Ram, and FIAT® vehicles, ensuring quality and compatibility. They also partner with **Magneti Marelli®** to supply a full line of maintenance and repair parts for a wider range of makes and models, indicating their capability to service diverse vehicles with quality components.
Promotional information for Shelor Mopar Express Lane often includes various specials and coupons to provide added value to their customers. Common promotions observed include:
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Wednesday Oil Change Special: Often offering discounts on synthetic oil changes, or a greater discount when combined with a tire rotation package.
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Complimentary Car Wash Coupon: With any service performed at Shelor Motor Mile, customers are often eligible for a complimentary car wash coupon redeemable at the Motor Mile Car Wash.
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Complimentary Multi-Point Inspection: As a standard offering to ensure vehicle health, this provides a free check-up for customers.
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Free Battery Checks: Encouraging proactive battery health checks, especially important for seasonal changes.
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Tire Promotions: Special offers on tire purchases, sometimes including rebates or discounts on specific brands.
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Brake Service Specials: Discounts on brake pad replacement and inspections.
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Service Coupons: General savings on parts and/or service, with tiered discounts based on the total purchase amount.
In conclusion, Shelor Mopar Express Lane in Christiansburg, VA, serves as a highly efficient and customer-friendly "Auto Repair Station" that excels in providing rapid and reliable routine vehicle maintenance. Its commitment to quick service, coupled with a professional and welcoming staff, comfortable facilities, and genuine parts, makes it a preferred choice for local users seeking quality automotive care without significant wait times.
Shelor Mopar Express Lane Photos
Shelor Mopar Express Lane Location
Shelor Mopar Express Lane Customer Reviews
I stopped by after lunch without an appointment and within 2 hours, had my state inspection done, some bulbs replaced, and all fluid levels checked. Since I bought the Kia at Motor Mile, inspection was no-charge. Logan and the other staff are always pleasant and professional (and I enjoyed a mocha espresso drink in the lounge while I waited!).
Feb 21, 2025 · Donna Speaks
I called Shelor on a Monday morning to schedule an appointment for an oil change and tire rotation and found out that they had no availability that week and very limited availability the next week to do it (this was a surprise as I have always been able to call on a Monday and get an appointment before the end of the week in the past). So, I arrived Tuesday morning at the Shelor Express lane at 7:15AM and was 6th in line. When they opened at 7:30AM, they had me pull right in and they completed my oil change and tire rotation in less than an hour! I was driving away at 8:20AM. Very happy with how quick the service was and how friendly the staff is.
Jul 09, 2024 · Kayla Alward
SHODDY OIL CHANGE I took my 2018 Tacoma in for its 20,000 mile service (including oil change). A few days after, while driving, I heard a rattling sound from the bottom of the truck. I crawled underneath to discover the skid plate bolts not only had not been tightened, but were cross-threaded, damaging the threads of the welded nuts on the skid plate bracket. This made re-tightening the skid plate impossible (it is currently loose). The photos show the weld nut threads damaged (silver threads). I discovered oil all over the skid plate, and oil dripping from a skid plate bolt. I now have to find out whether the drain plug was torqued properly, as well as proper installation of the o-rings, filter, and filter cap. I will also have to waste my time bringing the truck BACK in to verify something that should have been routine. Oil changes are the most basic maintenance for a vehicle, but apparently Shelor Express Service can't even train their technicians to FASTEN A BOLT PROPERLY. It's going to be an interesting discussion today...and I'll never be able to trust Shelor to do an oil change without sliding under my truck before driving away... "ToyotaCare" and Shelor "service" is a complete joke. I hope the service manager reads this!
May 06, 2019 · K A
Update2 by May 16: I guess they just want to physically-erase whoever honestly reflect their service in google map review. This place is totally joke. I required and paid extra to let them do a Rotate/balance on the time they tried to fix the damage that they did to my car before. Then just found out they inflated the tire pressure of my rear driver side wheel to 47Psi by yesterday (the driver’s manual said the range for driving is 33-35psi). I thought it was because they want to “balancing” the car, for the safety concern I still called Toyota customer service. The customer service person told me immediately stop driving the car and readjust the pressure to normal range in case of any serious consequence. I’m so glad that I found out the issue before I drive the car to highway during hot summer, or I would never be able to update the view here if the explosion happened. I thought the auto body shop held by local dealer should be a good alternative to fix any small car issue. But I was totally wrong and made two huge mistakes. Original post: I went here today to check the leaking problem of the tire. They told me it will cost 228$ before tax since they need to change the tire not repair it. I asked if it’s the exact same new tire as my original Camry SE they told me yes. When I went back to retrieve my car, I found out they not only replaced an over one year old spared inventory tire, but also damaged my new car’s tire ring. Besides that, the tire they changed is 94H not 94V as the original one. I really didn’t expect that I pay 250$ for a damage ring and old tire. The left picture was taken right before I drove to sherlor express, the right one is what they did to my car. Update1 by May 9: Just updated the review to 3 stars from 1. The manager offered to fix rim and replace the tire. Wish they could do thing correctly at once in stead of trying to fix something afterwards.
May 16, 2022 · Mengqi Shen
Edit- their guy came back and apologized for the wait and they made it right in the end. Better communication in the future, but the staff is really nice. Pros- free snacks Cons - the 45 minute oil change took over an hour and a half.
Oct 14, 2019 · Jeff Camp
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