Shelor Chevrolet Service

Shelor Chevrolet Service, located at 2260 Roanoke St, Christiansburg, VA 24073, USA, serves as a prominent "Auto Repair Station" within the comprehensive Shelor Motor Mile complex. This facility is dedicated to providing expert automotive service and maintenance, primarily for Chevrolet vehicles, but also catering to a wider range of makes and models. As a recognized dealership service center, it offers a distinct advantage of factory-trained technicians and genuine parts, ensuring a high standard of care for your vehicle.

As part of a large dealership group like Shelor Motor Mile, Shelor Chevrolet Service is designed to offer a comfortable and efficient experience for its customers. While precise architectural details are not explicitly stated, one can infer the following about its environment and facilities:

• Spacious and Modern Service Bays: A dealership service center typically features numerous well-equipped service bays to handle a high volume of vehicles, utilizing modern diagnostic tools and repair equipment.
• Comfortable Customer Lounge: Reviewers often mention positive experiences in the waiting area, suggesting amenities such as complimentary beverages, snacks, and Wi-Fi. Some may even feature a kids' play room, indicating a family-friendly environment.
• Professional and Organized Layout: The service area is likely designed for efficient workflow, with clear signage and a clean appearance, ensuring a professional atmosphere.
• Dedicated Quick Service Lane: As highlighted in a customer review, the presence of a "quick service lane" indicates a streamlined process for routine maintenance like oil changes, aiming for speed and convenience.
• Shuttle Service: The availability of a shuttle service, as praised by a customer, points to a commitment to customer convenience, allowing individuals to go about their day while their vehicle is being serviced.

The location on Roanoke Street in Christiansburg positions it conveniently for residents of Christiansburg, Blacksburg, Wytheville, Salem, Roanoke, Lynchburg, and the surrounding New River Valley area.

Shelor Chevrolet Service provides a comprehensive suite of automotive maintenance and repair services, leveraging its status as a factory-certified service center. Their offerings are designed to address a wide range of vehicle needs, from routine upkeep to more complex repairs. Key services typically include:

• General Maintenance: This covers essential routine services such as oil changes (including conventional and synthetic options), tire rotations, fluid checks and top-offs, and multi-point vehicle inspections.
• Brake Services: Comprehensive brake inspections, brake pad replacement, rotor replacement, and brake fluid flushes are standard.
• Tire Services: Beyond rotations, they offer tire sales, balancing, and alignment services. A "Tire Finder" tool is also likely available on their platform to help customers choose the right tires.
• Battery Services: Free battery checks and battery replacement services are offered to ensure vehicle starting reliability.
• Engine Diagnostics and Repair: Addressing issues indicated by a "check engine" light, as mentioned in a customer review, including complex engine repairs.
• Transmission Services: Maintenance and repair for vehicle transmissions.
• Heating and Air Conditioning Service: Ensuring optimal climate control within the vehicle.
• Wiper Blade Replacement: A quick and essential service for clear visibility.
• Genuine GM Parts & ACDelco Parts: Utilizing OEM and high-quality aftermarket parts for all repairs and replacements, ensuring compatibility and durability.
• Recall Services: As a dealership, they are equipped to handle manufacturer recalls, as evidenced by a customer needing a Silverado recall addressed.

Their "Certified Service experts" are trained to understand the specific needs of Chevrolet cars, trucks, and SUVs, ensuring repairs are performed according to manufacturer specifications.

Shelor Chevrolet Service stands out through several key features and a demonstrated commitment to quality, as reflected in customer feedback:

• Factory-Trained and Certified Technicians: A significant advantage of a dealership service center is that its technicians are extensively trained by the manufacturer, specializing in Chevrolet vehicles. This ensures they have the most up-to-date knowledge and expertise.
• Genuine GM Parts: The use of genuine GM parts ensures that replacements are identical to the original components, maintaining the vehicle's integrity and performance.
• Focus on Customer Satisfaction: The provided customer reviews highlight a strong emphasis on customer service. Testimonials praise the staff's professionalism, friendliness, and willingness to explain financial details and service needs clearly. The acknowledgement of errors and willingness to correct them at no cost, as seen in one review, speaks volumes about their accountability and commitment to customer trust.
• Transparent Communication: Customers appreciate being kept informed about their vehicle's status and any necessary repairs. The review mentioning "Great communication!" underscores this strength.
• Convenience Services: The quick service lane and complimentary shuttle service are valuable features that enhance the customer experience, minimizing disruption to their day. Early drop-off and online service appointment scheduling further contribute to convenience.
• Warranty on Parts & Labor: As a reputable service center, Shelor Chevrolet Service offers a warranty on parts and labor, typically 12 months/12,000 miles, providing customers with peace of mind.
• Long-Standing Reputation: Being established since 1974 and having over 40 years of service expertise in auto repair indicates a strong, trusted presence in the community.

Shelor Chevrolet Service frequently offers various promotions to provide value to its customers. Based on available information, these can include:

• Wednesday Oil Change Special: Discounts on synthetic oil changes, with additional savings when combined with a tire rotation package.
• Complimentary Multi-Point Inspection: A free comprehensive check of various vehicle components, including tires, wiper blades, fluid levels, brakes, and battery.
• Free Battery Check: A no-cost service to assess the health of your vehicle's battery.
• Rebates on Parts: Offers such as rebates on the purchase and installation of select brake pads, struts, shocks, brake rotors, and tire pressure monitor sensors.
• Tire Offers: Special deals like "Buy 3, get 1 for $1" on select tires and a tire price match guarantee.
• Complimentary Car Wash: Often provided with any service, a car wash coupon for the Motor Mile Car Wash adds extra value.
• Service Specials on Common Services: Advertised pricing for services like oil and filter changes, tire rotations, and brake inspections.

It is advisable for local users to check the official Shelor Chevrolet website or contact their service department directly for the most current and specific promotional offers, as these can change periodically. Their dedication to a positive customer experience, combined with a comprehensive range of services and ongoing promotions, makes Shelor Chevrolet Service a reliable choice for vehicle owners in Christiansburg and the surrounding areas.