Advance Auto Parts

This week, Matt (General Manager I believe) helped remind me that even a simple windshield wiper sale can be a refreshing retail experience. Many of the auto parts shops around here offer succinct service, but often times with a bit of a cold experience. While I understand some people would prefer a quick, non-engaging cash register transaction at an auto store, Matt provided that same quick service but was incredibly genial and friendly the entire time. The time that he took to chat with me, help install the wiper blades, and assist with a few other things, was simultaneously filled with his uplifting and patient spirit. Thanks for your help Matt, keep being an overall friendly guy!

Feb 19, 2025 · Lee S

Purchase a battery from this location, within two months the battery died, was stranded at 3am for 5 hours, and battery screws was lose, and was given a faulty battery.. The point is I could have been out of town, and been out of luck and anything could have been a danger. I had stayed in my car because I wasn’t going to leave it stranded… The guy said whoever installed it, either didn’t do it properly, wasn’t paying attention, and or didn’t care. The screws was lose and paid a lot plus a warranty just for it not to properly placed and secured is annoying and unprofessional! I had to have someone jump my car that lived hours away which was inconvenient for both of us!

Nov 11, 2024 · Donovan Hubbard

Bought a rear wiper blade. My vehicle requires a wiperblade with molded plastic to match an esthetic. The wiper blade I have is generic, looks atrocious and doesn't work! I found the proper wiper blade on Amazon. Think about it. I found a wiper blade that matches and works on my vehicle from Amazon.... as opposed to an auto parts store.

Jan 03, 2025 · Thomas Garrod

Ethan the manager wa a excellent!! Came in to get a headlight bulb and he even replaced the old one for me. Great service!!

Jan 29, 2025 · Lauren Heenan

I sent my wife to the store to get a few things for me because I was working on her van and needed them asap. She gets home and tells me the young man behind the counter was rude and condescending to her, implying she was stupid because she had come to advance auto instead of auto zone where her pictures on her phone indicated the parts were from. Guys, please have a little more respect for women who come in the store. She had our one year old with her and was just trying to do me a favor. There's no need to ask "would you like me to make you upset, or make you feel stupid." Come on. Be better. I don't think I will be frequenting your store anymore. Disappointed.

Jul 30, 2024 · Joe Utley

Steve helped guide me on new headlights for my Prius yesterday. He was so friendly, patient, and kind. I truly appreciate him going through all my questions and answering them! I was able to successfully install both headlights with no issues!!

May 04, 2025 · Melissa McIntyre

I've been in there quite a bit lately seems my Jeep needs TLC suddenly. Anyway, great service, fast checkout, knowledgeable staff and I like that I can utilize a funnel if need be or an employee to put on wiper blades for me if need be. This is usually by go-to auto-parts even though there are literally two more within 1-mile.

Mar 28, 2025 · Paul Frye

Great customer service every time I go. Mark H. was awesome and went above and beyond to help me. Thank you!

Mar 07, 2025 · Chrystal Johnson