Western Wholesale Auto Parts

(12 reviews)

Auto Repair StationsCaliforniaLos Angeles CountyGardenaSouth Figueroa Street

Los Angeles County . California

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Operating Hours

Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed

Western Wholesale Auto Parts Introduce

Welcome to Western Wholesale Auto Parts, an auto parts store located at 19211 S Figueroa St, Gardena, CA 90248, USA. Operating within the platform category of Auto Repair Stations by providing essential goods for vehicle maintenance and repair, Western Wholesale Auto Parts can be reached at (310) 323-5373 or +1 310-323-5373.

Based on the limited customer feedback available, there appear to be contrasting experiences regarding the environment and customer service at Western Wholesale Auto Parts. One customer described the phone-based customer service as "very rude," alleging a dismissive and condescending attitude, and even reported experiencing sexist remarks. This account paints a picture of a potentially unwelcoming environment for some customers. However, another customer described the people as "very friendly," suggesting a more positive and welcoming atmosphere for others. Given these divergent opinions, it is difficult to form a definitive conclusion about the typical environment of the store. Potential customers may experience varying levels of customer service depending on the specific interaction and staff member involved.

As an auto parts store operating under the category of Auto Repair Stations (as a provider of goods), the primary service offered by Western Wholesale Auto Parts is the sale of automotive parts and supplies. Based on the limited information, we can infer the following about their offerings:

  • Wholesale Auto Parts: The name itself suggests a focus on wholesale distribution of auto parts, potentially catering to businesses and repair shops, although retail customers may also be served.
  • Wide Range of Parts: While not explicitly detailed, it is typical for wholesale auto parts stores to carry a broad inventory of components necessary for vehicle maintenance and repair. This could include engine parts, brake components, filters, electrical parts, body hardware, and more.
  • Oils: One positive review specifically mentioned "great prices on all their parts and oils," indicating that they stock various types of automotive oils.

Without more comprehensive information or a detailed product catalog, the full extent of their inventory remains unknown. Potential customers are advised to contact the store directly to inquire about the availability of specific parts.

The limited customer feedback provides contrasting views on the features of Western Wholesale Auto Parts:

  • Potentially Rude Customer Service (Phone): One customer reported a negative experience with the phone-based customer service, describing it as rude, unhelpful, and even sexist. This suggests a potential issue with the professionalism and attitude of at least one staff member during phone interactions.
  • Potentially Friendly Staff (In-Person): Conversely, another customer described the people as "very friendly," indicating the potential for positive in-person interactions. This suggests that the quality of customer service might be inconsistent or vary depending on the mode of communication or the specific staff member encountered.
  • Great Prices: The positive review highlighted "great prices on all their parts and oils," suggesting that competitive pricing could be a significant feature of Western Wholesale Auto Parts. This could be particularly attractive to both individual customers and businesses looking for cost-effective automotive supplies.
  • Long-Standing Business: The same positive reviewer mentioned having been a customer for "years now" without any problems, suggesting a degree of reliability and consistent service over time for some customers.
  • Potential Service Limitations: The negative review mentioned being denied assistance over the phone, with the staff member reportedly stating they didn't need new customers and suggesting the caller stick to their current provider or send someone else. This could indicate limitations in their willingness to assist all potential customers or a preference for established business accounts.

Currently, there is no specific promotional information available for Western Wholesale Auto Parts in the provided reviews. Auto parts stores, especially those with a wholesale focus, may offer bulk discounts or special pricing for business accounts. Individual customers might also benefit from sales on specific items or seasonal promotions. To learn about any current promotional offers or pricing structures at Western Wholesale Auto Parts, it is recommended to contact them directly via phone or visit their location at 19211 S Figueroa St in Gardena.

In conclusion, Western Wholesale Auto Parts in Gardena, CA, serves as an auto parts store, potentially with a wholesale focus, offering a range of automotive parts and oils. Customer feedback presents a mixed picture, with one customer reporting a very negative experience with rude and unhelpful phone service, including alleged sexist remarks and a refusal of service. In contrast, another customer praised the friendly people and great prices, stating they have been a satisfied customer for years. This suggests that customer experiences may vary. Potential customers, especially new businesses, may want to be aware of the reported negative phone interaction. However, the mention of great prices could be an attractive feature for price-sensitive buyers. For specific information about their inventory, pricing, business services, and any current promotions, it is advisable to contact Western Wholesale Auto Parts directly at (310) 323-5373.

Western Wholesale Auto Parts Location

Western Wholesale Auto Parts Customer Reviews

Customer service is very rude. Whomever answered the phone denied to help me with service basically scolded me like if I didn鈥檛 know anything. I was referred to this place looking forward to make purchases for my business (yes we have a license/permit) and the guy basically told me they didn鈥檛 need new customers, very SEXIST and told me to stick to my provider or to send someone else over. Will not recommend AT ALL. CALL if you want to be laughed at for simply asking anything or to feel like being insulted for being a female in the auto industry service. NEVER AGAIN. 馃憥馃徎馃憥馃徎馃憥馃徎馃憥馃徎

Nov 21, 2024Endra Trejo

Very friendly people great prices on all their parts and oils. Been coming here for years now and I鈥檝e never had a problem

Jun 10, 2024Adrian Bermudez

Great prices. Owner is a character, but he knows his stuff. My new go too for Lub products. C

Sep 21, 2018CR Wilburn

Great prices. Owner is a character, but he knows his stuff. My new go too for Lub products. C

Sep 21, 2018CR Wilburn

Very rude the guy who answers the phone hangs up with out letting you ask for any help or assisting me with any parts. This place has very poor customer service and phone Etiquette!

Oct 02, 2020Caren Cruz

Very rude the guy who answers the phone hangs up with out letting you ask for any help or assisting me with any parts. This place has very poor customer service and phone Etiquette!

Oct 02, 2020Caren Cruz

I've known these guys for 20 years they have the best prices around 馃挴馃挴 who ever gave it 1 star probably didn't have a wholesale license (CervantesAutoRepair)

Dec 06, 2018Alex Roadium Radio

I've known these guys for 20 years they have the best prices around 馃挴馃挴 who ever gave it 1 star probably didn't have a wholesale license (CervantesAutoRepair)

Dec 06, 2018Alex Roadium Radio