Auto Talent

Auto Talent, located at 19143 Hamilton Ave, Gardena, CA 90248, USA, functions within the "Auto Repair Stations" platform category, indicating its dual role in potentially offering both automotive parts for sale and providing installation or repair services. For inquiries, you can reach them at (310) 231-0292 or +1 310-231-0292.

While specific operating hours are not provided in the given information, businesses in this category typically operate during standard business hours, usually Monday through Friday, with some offering limited Saturday hours. It's advisable to confirm their current hours of operation directly via phone before visiting.

As an establishment within the "Auto Repair Stations" category that also deals with parts, Auto Talent's environment would generally consist of a retail area for parts, potentially a waiting area for customers, and a service bay or garage for installations and repairs. The nature of the products mentioned in the reviews, such as radiators, hose kits, and downpipes, suggests a focus on automotive performance or specialized replacement parts, which often means the environment caters to both DIY enthusiasts and those seeking professional installation. A clean and organized space is generally expected, especially when dealing with various car parts that require careful handling and inventory management.

Based on the provided customer reviews, Auto Talent appears to specialize in offering aftermarket performance and replacement parts, along with potential installation services. The mention of specific items like a "radiator," "complete hose kit for my Titan," and a "downpipe" indicates their inventory likely includes components for cooling systems, fluid transfer, and exhaust systems, particularly for trucks and performance-oriented vehicles. As an "Auto Repair Stations" business, their services would typically extend beyond just selling parts to include:

• Parts Sales: Specializing in aftermarket automotive components, potentially including radiators, hose kits, exhaust components (like downpipes), and other performance or replacement parts. Their focus seems to be on specific vehicle types, such as the Nissan Titan mentioned in a review.
• Installation Services: Given that a customer mentioned "install went smoothly" regarding a radiator, it suggests that Auto Talent also provides installation services for the parts they sell. This could include complex installations requiring specific tools and expertise, such as engine bay component replacements.
• Technical Advice: For a business dealing in specialized parts, providing technical guidance to customers on part compatibility and installation challenges (e.g., cutting a shroud) would be a common service.
• Online Sales (Implied): The review mentioning a "Black Friday sales" order and subsequent shipping issues implies that Auto Talent conducts online sales, broadening its reach beyond just local walk-in customers.

The nature of their offerings suggests they cater to a clientele interested in upgrading their vehicles, performing significant repairs, or enhancing performance with specialized components.

The features of Auto Talent, derived from the available information, present a mixed picture, which is important for potential customers to consider:

• Specialized Parts Focus: A key feature is their apparent specialization in specific aftermarket parts like radiators, hose kits, and downpipes. This suggests they might be a go-to source for these particular components, especially for certain vehicle models. The positive experience with the radiator and hose kit indicates they can provide quality products in this area.
• In-house Installation Capability: The ability to perform installations in-house is a significant convenience for customers, as it offers a one-stop solution for purchasing and fitting parts.
• Customer Service & Communication: This aspect appears to be a significant concern based on one detailed review. The customer experienced:
  • Lack of Response: Weeks with no response after an order.
  • Price Increases After Order: Being asked to pay an additional amount due to a price increase after the initial purchase.
  • Shipping Delays: Orders not being shipped for months.
  • Unfulfilled Promises: Repeated assurances of updates that "NEVER" materialized.
  • Difficulty in Contact: Becoming "harder to get in touch" with, with "NO email was replied at all."
  • Refund Issues: Failure to process a refund for a cancelled order for over a month.
  This suggests inconsistency in customer service and communication, which is a critical feature for any business, especially one dealing with online orders and potentially high-value items.
• Product Accuracy and Compatibility: The review mentioning issues like needing to "cut the shroud on drivers side" even with a complete kit suggests that while parts may be provided, some modification or additional effort might be required for a perfect fit, which is a common characteristic of aftermarket parts but can be unexpected for some customers.

While specific promotional materials or ongoing deals are not provided in the given information, the mention of "Black Friday sales" indicates that Auto Talent participates in common retail promotional events. Businesses in the auto parts sector frequently offer:

• Seasonal Sales: Discounts during holiday periods like Black Friday, Cyber Monday, or other major sales events.
• Product-Specific Promotions: Sales on particular types of parts (e.g., radiators, exhaust systems) or brands.
• Installation Deals: Bundled offers where customers receive a discount on installation services when purchasing parts from the store.
• Online Exclusives: Special pricing or discounts for purchases made through their website.

Given the negative customer feedback regarding order fulfillment and communication, any promotional information should be viewed with caution, and potential customers are strongly advised to exercise due diligence. It is crucial to verify the current standing of the company, read more recent reviews, and ensure clear communication regarding stock, pricing, shipping, and return policies before making a purchase, especially for online orders or large-value items.