British Customs - Triumph Motorcycles Custom Parts & Accessories

British Customs - Triumph Motorcycles Custom Parts & Accessories ico

(26 reviews)

Auto Repair StationsCaliforniaLos Angeles CountyGardenaSouth Broadway

Los Angeles County . California

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  • Intro
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  • Reviews
  • +1 877-999-2748
  • britishcustoms.com
  • 18426 S Broadway, Gardena, CA 90248, USA

Operating Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

British Customs - Triumph Motorcycles Custom Parts & Accessories Introduce

Situated at 18426 S Broadway, Gardena, CA 90248, USA, British Customs - Triumph Motorcycles Custom Parts & Accessories is far more than a typical auto parts store. It's a specialized hub for motorcycle enthusiasts, particularly those who own Triumph bikes, and now also caters to Royal Enfield and Ducati Scrambler owners. While not a conventional "Auto Repair Station" performing general vehicle repairs, British Customs operates as a dedicated provider of aftermarket parts and accessories that enable deep customization, performance enhancement, and aesthetic transformation of motorcycles. They provide essential goods and support for riders who handle their own installations or work with specialized motorcycle repair shops. You can reach their team by phone at (877) 999-2748 or mobile at +1 877-999-2748.

The environment at British Customs, as implied by customer experiences, is one of passion, expertise, and strong communication. Although it's an online-focused business with a physical address for operations, the interaction customers have suggests a dedicated team that prioritizes guiding and assisting riders. The company's origin, starting from a home business to becoming a leading manufacturer, reflects an environment built on genuine enthusiasm for motorcycles and a commitment to quality. The communication aspect, highlighted by a customer receiving "3 emails and one from the owner" and "an immediate response from the owner" for "dumb questions," indicates a highly responsive and customer-centric atmosphere, even if interactions are primarily remote. This suggests an organized and efficient internal operation, focused on design, manufacturing, and dispatching high-quality parts, ensuring a seamless experience from inquiry to delivery.

British Customs offers a vast and specialized range of services, primarily centered around providing custom parts and accessories for Triumph Motorcycles, with recent expansions to include Royal Enfield and Ducati Scrambler. Their core mission is to provide "quality bolt-on parts that even a novice rider could install and use," making customization accessible. Their product categories are comprehensive, covering significant aspects of motorcycle enhancement:

  • Exhaust Upgrades: This includes full exhaust systems (2-1 and 2-2 configurations), slip-on mufflers (e.g., Predator Pro, Shotgun, Sleeper Pro), and performance tips, all designed to enhance sound, performance, and aesthetics. These are often handcrafted and TIG welded for superior quality.
  • Performance Add-ons: Parts aimed at improving the bike's power, handling, and overall riding experience. This can include air box modifications, fuel management systems, and other engine performance parts.
  • Lighting Upgrades: Custom lighting solutions for enhanced visibility and unique styling.
  • Control Upgrades: Components that improve rider ergonomics and control, such as handlebars, levers, and foot controls.
  • Bodywork & Accessories: Aesthetic enhancements like fender eliminator kits, seats, mirrors, and various covers (e.g., clutch covers).
  • Maintenance Parts: Essential components for regular upkeep, ensuring the longevity and optimal function of the motorcycle.
They emphasize that their parts are "rigorously tested and installed by our team," ensuring fitment and performance. While they do not typically perform custom build commissions for customers, they provide all the necessary components for riders to transform their bikes, often offering detailed installation guides.

Several key features distinguish British Customs in the aftermarket motorcycle parts industry. First and foremost is the excellent quality and perfect fitment of their products, repeatedly praised by customers. Phrases like "excellent quality, perfect fit 馃憣" are a testament to their manufacturing standards. This quality is backed by their internal testing process, where parts are "rigorously tested and installed by our team" and "we ride our bikes in all kinds of different environments and applications to see how they perform." Secondly, their outstanding customer communication is a significant highlight. Customers appreciate the responsiveness and helpfulness of the staff, including the owner, which makes the purchasing experience smooth and supportive, especially for those new to customization. Thirdly, the company's deep passion and expertise for Triumph motorcycles (and now other brands) is evident in their product design and customer interactions. They "live and breathe Triumph," which translates into products that genuinely enhance the bike's appearance, handling, and performance while maintaining its unique character. Their commitment to offering "bolt-on" and "easy-to-install" parts further adds to their appeal, simplifying the customization process for riders of all experience levels. Finally, the majority of their products are proudly made in the USA, appealing to customers who value domestic manufacturing.

Regarding promotional information, British Customs frequently offers various ways for customers to save and enhance their purchasing experience. They feature an "On Sale Parts & Accessories" section on their website, which includes:

  • "On Sale" items: Offering exclusive deals on select inventory with markdowns up to 80% off, including essential parts like mirrors, brake pads, and lighting.
  • "Closeout" section: Provides a final chance to purchase high-quality, discontinued parts at unbeatable prices, including popular upgrades like slip-on exhausts and seats.
  • "Scratch & Dent" section: Offers functionally perfect parts with minor cosmetic imperfections at significant savings (20% to 80% off), featuring top brands and ensuring fitment.
Beyond these direct discounts, British Customs also has an "Upgrade Program" which offers a 20% discount for customers who provide proof of a previous purchase and share their wishlist for new upgrades. This incentivizes repeat business and rewards loyal customers. They also emphasize their "Rider Rewards points" system, which allows customers to accumulate points with every purchase, providing further reasons to invest in their products. While specific, short-term promotions may vary, these ongoing programs and sections provide consistent opportunities for customers to acquire premium parts at competitive prices.

In conclusion, British Customs - Triumph Motorcycles Custom Parts & Accessories, located at 18426 S Broadway, Gardena, CA, is a specialized auto parts store that excels in providing a diverse range of high-quality, custom-designed parts for Triumph, Royal Enfield, and Ducati Scrambler motorcycles. While not a traditional Auto Repair Station, their role in supplying parts for customization and performance upgrades is invaluable to the motorcycle community. Their commitment to "excellent quality," "perfect fit," exceptional customer communication, and deep product expertise makes them a standout choice. With a focus on user-friendly bolt-on installations and various promotional opportunities including sales, closeouts, and an upgrade program, British Customs empowers riders to personalize their bikes with confidence and ease, establishing itself as a premier destination for motorcycle enthusiasts.

British Customs - Triumph Motorcycles Custom Parts & Accessories Photos

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British Customs - Triumph Motorcycles Custom Parts & Accessories Location

British Customs - Triumph Motorcycles Custom Parts & Accessories Customer Reviews

excellent quality , perfect fit 馃憣 sound is subjective , I like a loud bike 馃槅 clutch cover is quality too . Great communication 3 emails and one from the owner. wish you were on the east coast but still pretty fast shipping

Oct 22, 2024Andrew gosser

I just placed a small order from Julie. She was so helpful and easy to work with. I'm so new to this whole scene and highly recommend doing business with this crew. I also emailed them a few dumb questions and got an immediate response from the owner. I'm so fired up to get the parts on my bike. THX!!!

May 28, 2021Nick Lanfranco

Make sure you are aware of the sound if your buying Shot gun slip on. They look good but a way too loud, and you can鈥檛 return them. Also be aware that you likely will need to get your bike remapped. I understand the software for 2024 is not available yet.

Jul 17, 2024ERIC HUTTON

Their parts are great but their customer service is even better. These guys truly stand behind their products. I was having an issue with a BC tail light blowing a fuse once installed. I sent it back to them for testing. JP at BC kept me updated during the whole process. If I had a question, he would reply with a call. It's nice to know this type of service still exists.

Jan 07, 2021Amit Bhagat

Great products, even better customer service. Julie over there is super friendly, patient, and knowledgeable. I had some ultra-complicated stuff to figure out and she held my hand all the way through it.

Oct 04, 2022Mick Rejniak