Weber & Son Service & Repair

Weber & Son Service & Repair, a distinguished auto repair station located at 20720 Westwood Dr., Strongsville, OH 44149, has been a cornerstone of the local automotive service industry since its establishment in 1968. Founded by Joe Weber initially as Mobile Diagnostic Service, the business quickly expanded its offerings from diagnostics to a comprehensive range of repair services due to overwhelming customer demand. This long-standing presence in the community, spanning over five decades, speaks volumes about its commitment to quality service and customer satisfaction. The facility operates Monday through Friday from 8:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 1:00 PM, providing convenient hours for residents of Strongsville and surrounding areas to address their vehicle needs. They are closed on Sundays.

The environment at Weber & Son Service & Repair is characterized by professionalism and a focus on customer comfort. Having grown from a modest 1,200 sq. ft. space to a substantial 6,000 sq. ft. facility situated on a two-acre site, the establishment offers ample space for various repair operations and customer interaction. While specific details about a dedicated waiting lounge are not explicitly stated, the general impression conveyed through customer testimonials suggests a welcoming atmosphere where customers feel like friends and are treated with respect. A clean and organized shop floor is implied by the emphasis on professional mechanics and quality work. The staff, including technicians and administrative personnel, are noted for their friendly and personable approach, fostering an environment of trust and transparency. This dedication to customer service aims to make the automotive repair experience as stress-free as possible.

As a comprehensive "Auto Repair Station," Weber & Son Service & Repair offers an extensive suite of services and goods designed to meet a wide spectrum of automotive needs. Their core offering revolves around expert vehicle repair and maintenance, covering both foreign and domestic makes and models. The facility is equipped to handle a vast array of common and complex issues, including but not limited to: brake and rotor services, belt and hose replacements, clutch repair, exhaust system and muffler repair, fuel system diagnostics and repair, heating and cooling system services, oil changes and lubrication, transmission services, steering and suspension repair, water pump and radiator issues, and advanced diagnostics for various vehicle problems. Beyond standard automobiles, Weber & Son Service & Repair extends its expertise to trucks, small engines, recreational vehicles (RVs), generators, power systems, and even marine engines and out drives, showcasing a remarkable versatility in their service capabilities.

In terms of goods, as a NAPA Auto Care center, Weber & Son Service & Repair utilizes and provides high-quality NAPA parts for all repairs. This affiliation ensures that customers receive reliable, warrantied parts that meet industry standards. Their inventory likely includes popular replacement parts such as brakes, exhaust components, batteries, ignition and engine parts, filters, and drivetrain components. They also have access to a wide range of accessories, oils, chemicals (including air conditioning and refrigerants), and even tools and equipment through their NAPA partnership, although direct retail sales of all these items are not the primary focus; rather, they are used in the course of providing repair services.

Several key features distinguish Weber & Son Service & Repair as a reputable and reliable auto service provider. A paramount feature is their team of ASE-certified mechanics. The shop actively supports and employs ASE-certified technicians, and they often conduct factory training programs on their premises, indicating a strong commitment to continuous learning and staying abreast of the latest automotive technologies and repair techniques. The business is also a proud NAPA Auto Care Center, which means they adhere to a strict Code of Ethics, pledging to perform high-quality diagnostic and repair services at a fair price using quality NAPA parts, and to be dedicated to customer satisfaction. This affiliation also provides customers with the added benefit of a nationwide warranty on most repairs (often 3 years, 36,000 miles), offering peace of mind. Furthermore, Weber & Son is an AAA Auto Approved Repair facility, further solidifying their credibility and adherence to high service standards. Their history as a third-generation family-owned and operated business highlights a legacy of trust and community engagement, with many customers having relied on their services for multiple generations. The testimonials frequently praise the staff for their honesty, integrity, transparent communication, and ability to diagnose issues accurately without resorting to unnecessary parts replacements, which speaks to their skilled technicians' problem-solving abilities and ethical practices.

To further enhance their value proposition, Weber & Son Service & Repair offers various promotional opportunities to their customers. One consistent offer available through their website is a special "Website Discount" providing 15% off any repair or service. This coupon can be printed and brought into the shop, allowing both new and returning customers to benefit from reduced costs. It's important to note that this discount is typically not valid with any other offers. While specific, regularly updated monthly deals like those found at larger dealerships may not be as prominently advertised, the consistent presence of a general discount demonstrates their commitment to affordability. The availability of "6 months same as cash" financing for qualified customers also provides flexibility for those needing significant repairs, easing the financial burden. These promotions, combined with their long-standing reputation for quality and fair pricing, contribute to Weber & Son Service & Repair being a preferred choice for automotive care in the Strongsville community. Their focus on building lasting customer relationships through reliable service and thoughtful incentives underscores their dedication to the local users they serve.