Village Ford Inc Collision

Village Ford Inc Collision, located at 23535 Michigan Ave, Dearborn, MI 48124, USA, stands as a prominent automotive repair and collision center serving the local community. With a phone number of (313) 565-3900, also reachable at +1 313-565-3900, this facility operates within the "Auto Repair Stations" platform category, providing a comprehensive suite of services and goods related to vehicle repair and maintenance.

Village Ford Inc Collision is part of a larger dealership operation, suggesting a professional and well-maintained environment. While specific details about the waiting area or customer amenities for the collision center are not extensively detailed, the overall impression from customer reviews for Village Ford suggests a focus on customer service and a clean, organized setting. Dealerships typically invest in comfortable waiting areas with amenities like Wi-Fi, refreshments, and potentially a shuttle service or loaner vehicles to ensure customer convenience during repairs. The integration with the broader Village Ford dealership means customers likely have access to a full range of automotive resources, from sales to parts departments, all under one roof. The facility is equipped to handle modern vehicles, including those with advanced driver-assistance systems (ADAS), and has technicians trained for electric vehicles (EVs) and aluminum-bodied Fords, indicating a commitment to staying current with automotive technology.

As an "Auto Repair Station" specializing in collision, Village Ford Inc Collision offers a wide array of services designed to restore vehicles to their pre-accident condition and beyond. These services include:

• Collision Repair: Comprehensive repair of accident damage, ranging from minor dents to major structural issues.
• Auto Body Repair and Paint: Expertise in repairing and refinishing vehicle exteriors to match original factory specifications. This includes plastic and fiberglass repair, and painting/refinishing services.
• Frame/Unibody (Steel) Repair: Specialized equipment and techniques to correct structural damage, ensuring the vehicle's integrity and safety.
• Auto Glass Replacement: Repair or replacement of windshields, side windows, and rear glass.
• Paintless Dent Repair (PDR): A specialized technique for removing minor dents and dings without affecting the original paint finish.
• Rustproofing/Undercoating: Services to protect the vehicle's undercarriage from rust and corrosion.
• Upholstery Repair: Addressing interior damage to seats and other fabric components.
• Welding/Brazing: Essential for various structural and body repairs.
• Mechanical Services: Beyond collision, they offer general mechanical repairs, although the primary focus here is collision.
• Damage Analysis/Estimating: Providing accurate assessments of damage and detailed repair estimates.

For Ford owners, Village Ford Inc Collision is particularly advantageous as it is a Ford-certified collision network center. This certification ensures that repairs meet Ford's high standards, utilize Ford-approved repair techniques, and employ specialized technicians. They emphasize the use of Original Ford Parts, which are designed to fit precisely and maintain the vehicle's original safety, performance, and durability. They also offer Ford Collision Assistance, available 24/7 through the FordPass App or a dedicated helpline, which helps customers locate certified repair centers, set up appointments, and arrange towing and rental car transportation after an accident.

Village Ford Inc Collision distinguishes itself with several key features:

• Ford Certified Collision Network: This is a significant advantage, guaranteeing that the repair facility adheres to Ford's rigorous standards for repair quality, tools, and training. This is crucial for maintaining vehicle safety and performance, especially for modern Fords equipped with complex ADAS.
• Expert Technicians: The staff are trained and equipped to handle the specific requirements of Ford vehicles, including knowledge of advanced safety features like Pre-Collision Assist, Blind Spot Information System (BLIS), Lane-Keeping System, and Hill Descent Control. Their expertise extends to EV and aluminum-bodied Ford vehicles.
• Genuine Ford Parts: The emphasis on using Original Ford Parts (OEM parts) ensures that repairs restore the vehicle to its pre-accident condition in terms of fit, finish, quality, and safety. This is a critical factor often overlooked by insurance companies who might push for aftermarket or salvaged parts.
• Insurance Company Collaboration: Village Ford Inc Collision works with all insurance companies and states that they are a "preferred repair shop for most insurance companies." They offer "no hassle claims adjusting" and will handle tow charges and avoid storage charges, simplifying the process for customers. They also emphasize the customer's right to choose their collision center and the type of parts used in the repair process.
• Comprehensive Customer Support: Beyond the repair itself, they offer services like deductible assistance and the availability of loaner/rental vehicles, further easing the burden on customers after an accident.

While specific, ongoing promotions for collision repair services are not explicitly detailed on publicly available general dealership promotion pages, Village Ford as a whole frequently offers service and parts specials that could indirectly benefit customers. These often include:

• Seasonal Service Specials: Discounts on general maintenance services like oil changes ("The Works"), tire rotations, wheel alignments, and brake services. While not direct collision promotions, proper maintenance can prevent future issues and is part of overall vehicle care.
• Parts Discounts: Occasional promotions on genuine Ford parts and accessories.
• Tire Rebates: Rebates on sets of four tires from various brands.
• FordPass Rewards Points: Customers may earn and redeem FordPass Rewards Points for service visits and parts purchases, which can be a valuable long-term incentive.

For collision-specific promotions, it is advisable for customers to directly contact Village Ford Inc Collision at (313) 565-3900 or visit their facility at 23535 Michigan Ave, Dearborn, MI 48124, USA. They are likely to discuss options like deductible assistance or other benefits during the initial assessment of the collision repair. Their commitment to working with insurance companies and simplifying the claims process can also be considered a form of promotional value, as it reduces stress and potential out-of-pocket expenses for the customer.

In summary, Village Ford Inc Collision provides a robust and reliable option for auto repair and collision services in Dearborn, MI. Its affiliation with a larger Ford dealership ensures access to certified expertise, genuine parts, and comprehensive support, aiming to provide a seamless and high-quality repair experience for all vehicle owners, particularly those with Ford models.