Valley Hi Honda Service

Auto Repair StationsCaliforniaSan Bernardino CountyVictorvilleValley Park Lane
San Bernardino County . California
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- +1 760-202-5433
- www.valleyhihonda.com
- 15710 Valley Park Ln Suite A, Victorville, CA 92394, USA
Operating Hours
Valley Hi Honda Service Introduce
For local Honda owners in Victorville, California, and the wider High Desert region including Hesperia, Apple Valley, and San Bernardino, Valley Hi Honda Service serves as the official "Auto Repair Station" within the Valley Hi Honda dealership. This specialized service center is dedicated to providing expert maintenance and repair specifically for Honda vehicles, leveraging factory training, genuine parts, and specialized equipment to ensure the highest quality of care. Unlike independent shops, a dealership service center offers brand-specific expertise and adherence to manufacturer standards, aiming to maximize the longevity and performance of your Honda. This introduction will detail the environment, comprehensive services, unique features, and promotional information associated with Valley Hi Honda Service, based on publicly available information.
As an integral part of a modern car dealership, the environment at Valley Hi Honda Service is designed to be professional, efficient, and customer-friendly. Located at 15710 Valley Park Ln, Victorville, CA 92394, it reflects the standards of a franchised dealership's service department. You can expect:
- State-of-the-Art Service Bays: A clean, spacious, and well-organized workshop area equipped with the latest diagnostic tools and specialized equipment designed specifically for Honda vehicles. This ensures precise diagnostics and efficient repairs.
- Certified Honda Technicians: The service area is staffed by factory-trained and certified technicians who possess in-depth knowledge of all Honda models, from the Civic and Accord to the CR-V and Pilot. This specialized expertise is a key advantage.
- Comfortable Customer Waiting Area: A dedicated lounge for customers, often featuring amenities such as complimentary Wi-Fi, comfortable seating, complimentary refreshments (like coffee), and potentially a business center or mobile charging stations. This aims to make waiting for service as pleasant as possible.
- Dedicated Service Advisor Desks: A professional reception area where customers can consult with knowledgeable service advisors. These advisors are the primary point of contact, explaining necessary repairs, providing estimates, and keeping customers updated on their vehicle's status.
- Genuine Honda Parts Department: A well-stocked parts department often adjacent to the service center, ensuring immediate access to genuine Honda OEM (Original Equipment Manufacturer) parts. This guarantees compatibility and quality, maintaining the vehicle's original specifications.
- Easy Accessibility: The dealership's location is typically chosen for convenient access from major roads, providing ease of entry and exit for customers.
The overall atmosphere emphasizes professionalism, expertise, and a commitment to maintaining the integrity and value of Honda vehicles.
Valley Hi Honda Service provides a full spectrum of maintenance and repair services exclusively for Honda vehicles, ensuring specialized care. Their offerings encompass everything from routine checks to complex diagnostics and major repairs. Key services and goods for sale typically include:
- Routine Maintenance:
- Oil Changes: Conventional and synthetic oil and filter changes tailored to Honda's specifications.
- Tire Services: Tire rotations, balancing, sales of new Honda-approved tires, and flat tire repair.
- Brake Service: Comprehensive brake inspections, brake pad and rotor replacement, brake fluid flushes, and ABS system diagnostics.
- Fluid Checks and Flushes: Including transmission fluid, coolant, power steering fluid, and brake fluid flushes to ensure optimal system performance.
- Filter Replacements: Engine air filters, cabin air filters, and fuel filters.
- Battery Testing and Replacement: Ensuring reliable starting power.
- Advanced Diagnostics and Repair:
- Check Engine Light Diagnostics: Utilizing specialized Honda diagnostic tools to accurately pinpoint engine issues.
- Engine Repair: Addressing all facets of engine performance, from minor tune-ups to more extensive repairs.
- Transmission Service: Maintenance, diagnostics, and repair for Honda's automatic and manual transmissions.
- Suspension and Steering Repair: Addressing issues with shocks, struts, alignments, and steering components to ensure safe and comfortable driving.
- Electrical System Repair: Troubleshooting and repairing issues with vehicle's electrical components, wiring, and onboard computer systems.
- Air Conditioning and Heating Service: Diagnostics and repair of the HVAC system to ensure cabin comfort.
- Recall Services: Performing manufacturer-issued safety recalls and product updates, often at no cost to the customer.
- Wheel Alignment: Precision four-wheel alignments to ensure proper handling and tire longevity.
- Genuine Honda Parts and Accessories:
- The parts department sells a wide range of genuine Honda OEM parts, designed specifically for Honda vehicles, which ensures perfect fit, optimal performance, and maintains the vehicle's warranty.
- They also offer a selection of Honda-approved accessories for personalization and enhanced utility.
By specializing in Honda vehicles, they offer a level of expertise and access to proprietary information that independent shops may not provide.
Valley Hi Honda Service offers several distinguishing features that enhance the customer experience and provide peace of mind for Honda owners:
- Honda Factory-Trained Technicians: This is arguably their most significant feature. Their technicians undergo rigorous training directly from Honda, making them experts on every aspect of Honda vehicles, from the latest models to older generations.
- Use of Genuine Honda OEM Parts: All repairs are performed using parts specifically designed and tested by Honda, ensuring quality, reliability, and compatibility, which can also help maintain vehicle resale value and warranty coverage.
- Advanced Diagnostic Equipment: Access to proprietary Honda diagnostic tools and software allows for more accurate and efficient troubleshooting compared to generic equipment used by some independent shops.
- Comprehensive Service Records: As an authorized dealership, they maintain detailed service histories for your Honda, which can be beneficial for future maintenance, warranty claims, and when reselling the vehicle.
- Warranty Support: They can perform warranty repairs covered by Honda's manufacturer warranty, which independent shops typically cannot.
- Customer Amenities: The availability of comfortable waiting areas with Wi-Fi, refreshments, and potentially shuttle services or rental car options demonstrates a commitment to customer convenience.
- Online Service Scheduling: The dealership's website typically allows customers to conveniently schedule service appointments online, review service specials, and check recall information.
- Commitment to Customer Satisfaction: As part of a larger dealership group, there is an emphasis on maintaining a positive brand reputation through high-quality service and attentive customer care.
- AAA Approved Auto Repair Facility: This designation (as seen in search results for similar dealerships) signifies adherence to rigorous standards of quality, reliability, and customer service as recognized by the Automobile Club of America.
These features underscore their position as the preferred service provider for Honda owners who value specialized expertise and genuine components.
Dealership service centers like Valley Hi Honda Service frequently offer a range of promotions and specials to attract and retain customers. These promotions are typically advertised on their official website. Based on common practices and observed information for similar Honda dealerships, you can expect:
- Service Specials Page: Valley Hi Honda's website has a dedicated "Service & Parts Specials" page where they post current offers. These change periodically, often on a monthly basis.
- Oil Change Specials: Common promotions include discounted prices on synthetic or conventional oil and filter changes, often combined with a multi-point inspection. For instance, specific offers like "$48.88 Oil & Filter Special" or a comprehensive "MAY SERVICE SPECIAL" at a set price are typical.
- Tire Deals: Promotions such as "BUY 4 TIRES GET A FREE 4-WHEEL ALIGNMENT SPECIAL" are frequently offered, encouraging customers to purchase new tires from the dealership.
- Maintenance Package Discounts: Discounts on mileage-based maintenance packages (e.g., 7.5K / 22.5K / 52.5K Mile Service) to encourage adherence to the factory-recommended maintenance schedule.
- Diagnostic Service Specials: Offering a reduced rate for diagnostic checks, which encourages customers to bring their vehicle in for professional assessment.
- Parts Specials: Discounts on genuine Honda parts, such as "BUY THREE GET ONE FREE" on oil filters, encouraging customers to purchase OEM components.
- Seasonal Promotions: Specials tailored to specific times of the year, such as checks for air conditioning in summer or battery and fluid checks for winter.
- Coupon Offers: Promotions often require a coupon to be presented at the time of service write-up and typically have expiration dates. They may also specify that offers cannot be combined with other discounts.
- Online Booking Incentives: While not always a discount, the convenience of online scheduling itself is a significant draw, and some may offer minor perks for utilizing it.
To take advantage of these offers, customers should regularly check the "Service & Parts Specials" section on the official Valley Hi Honda website or inquire directly with their service advisors when scheduling an appointment. These promotions provide an excellent opportunity for Honda owners to receive expert, brand-specific service while managing their maintenance costs effectively.
Valley Hi Honda Service Photos
Valley Hi Honda Service Location
Valley Hi Honda Service Customer Reviews
Saturday 01/14/2024 I had my father bring in my vehicle to have an oil change while I was at work and they sent me a video of specific in detail of service they took care of and this is a thank you very much for taking take care my vehicle keep up the good work . Although I will return for the oil leak on my appointment . Merry Christmas happy holidays.
Dec 14, 2024 · Tamara Garcia
I went in to get my brakes done . Mind you my front brakes are still grinding just like before it’s as if they never fixed it , then they tell me oh you also need back brakes done , come to find out nothing is wrong with my back brakes (they made it up for more money and they never fixed my front brakes ). Now here is the juicy part , one time I went to Les Schwab for brakes but they gave me cheap brakes , so I called consumer affairs to get involved, I went to valley hi Honda to repair them but they told me “Oh you also need 1800 dollars worth of work on your car on top of the brakes . Consumer affairs looked at my car and told me “THEY ARE LYIN I checked your car and they made it up . Consumer affairs went up there to make sure they did my brakes correctly and that nothing else happened to my car . Do NOT TRUST THESE PEOPLE THEY ARE CROOKS. One lady sitting inside Valley Honda said she had a spouse who use to work there and he admitted that they make up problems that don’t exist to steal your money. She warned me to only go for oil change and nothing else .
Oct 13, 2024 · shonta Williams
Second time ive had to use valley hi service, for warranty issues with my 2020 civic si. And i dont know why i even gave them a second chance. Went in for my sunroof being stuck open. First of all was told i had to wait 2 weeks to get in. Ok i get it, is what it is so i scheduled an apointment. Even tho it was raining and rain and dirt was coming into my whole car. So after waiting for my apointment to come i show up and was told monday they would ‘try’ to get to it by friday, because there were cars ahead of me. So what was the point of waiting 2 weeks for an apointment just to have my car sit outside another week to get dirty inside. Whatever. I dropped it off they didnt have no loaner cars which again.. whatever at this point. A week goes by im having to drive my gas guzzling truck this entire time because they are taking so long. Between this i had to pick the car up because i have aftermarket seats and seatbelts so they didnt wanna be liable for removing and reinstalling those. So thats fine i remove it all, and take the car back. I finally get a call and was told the sunroof was installed and there was more broken pieces which needed more time… already losing my patience but it is what it is. Take care of it. I finally get my car back much longer than anticipated. Filthy as could be. Inside and outside. So i re install my seats. And have to re wire my dash camera and radar detecter because wires are hanging all over the place(which i was told i didnt have to remove any of that only my seats by the service manager) so i clean all that wiring back up. I have to look in my trunk to find the missing parts of my head liner handles and re installs those my self cause they were never installed at the dealer during this time, not to mention door seals were hanging off and clips were not fastened properly. But again. I fix it myself. I also got a free car wash pass. Which i thru in the trash cause i would never run my car thru an ‘auto car wash’ so i hand wash it the following day. To find a big scratch directly on my roof behind the sunroof where the work was performed. So upset with that for one, found another big scratch in my rear window tint. Aswell as driver side b pillar trim missing. And i take very good care of my cars interior and exterior. So i know 1,000% those scratches and missing parts were not already like that. So many issues that could have been so easily avoided. At this point i would have just fixed the car myself if i knew i was gonna have all these issues. I would
Aug 30, 2023 · MrJdog1232
3 hours for oil change!!! Apologies are for unprofessional people! I wait 3 hours the only thing honda said is sorry!no more sorry do your jobs,get some mexicans to do it! Gringos don't care, not coming back!.
Mar 08, 2024 · HARLEY DAVIDSON
The staff are ALWAYS vey helpful and friendly and VERY KNOWLEDGEABLE!
Nov 18, 2024 · Steven Brenenstall
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