Valley Hi Nissan Service

Service was amazing. Our service writer Alfonso took care of all our needs and did an excellent job with our vehicle. Overall Mark and Alfonso and the rest of the service team did an exceptional job. Recommend 100%!!!

Aug 01, 2024 · Kathy Boyd

Best Nissan service dealership in the Hi-Desert. Had recall on my Nissan Titan. The service department personnel were extremely polite, helpful and knowledgeable. After getting recalled addressed service department did a multipoint level inspection and discovered that brakes and transmission had some issues and advised to change out fluid, I’m grateful to service advisor Mazai for suggesting that because the vehicle is now operating better than before. Servicing my vehicle through a certified Nissan service dealer makes a world a difference. Huge thanks to Mazai and all Staff at Hi-Desert Nissan. PS. keep up the great Customer service. The cost was reasonable, Please continue providing those coupons regularly for services.

Jul 16, 2024 · Rickey Henry

For the longest time, I have been Valley Hi Nissan's biggest fan & supporter and have always appreciated their service department. This time around, I was disappointed at their lack of flexibility when I needed to pick up my car after it was serviced or how rude Vince was during our conversation. The one thing I would request from any car service provider in the High Desert is to remember that not everyone works in the area. With traffic being what it is today, even when one leaves work hours early to retrieve their car in a timely manner, there's a huge possibility that traffic often makes it impossible to do so. Therefore, being more accommodating to your customers' needs would bring you more service, not hinder it.

Aug 04, 2023 · Andrea Navarro

I paid $200 for a diagnostics and they told me my timing chain was out and they wanted almost four grand to fix it and I took it to two other mechanics and they told me my timing chain is 100% fine

Mar 31, 2024 · Doug Fox

Great experience with the service manager Mark coming up to the front. The oil change that I recieved was supposed to be about 1.5hrs, but was completed in less time - Mahalo nui for that! Cherry experience to see through the glass window the tech performing the oil change. They also offer hot station for capachino. Come here if you want an experience from a cool manager and a view to watch your service being done!

May 04, 2023 · K******** I********

Every time I've brought my car in I've had the most exceptional service and experience. The staff are great and very helpful.

Apr 04, 2025 · Sasha Walsh