Uncle Ed's Oil Shoppe

Uncle Ed's Oil Shoppe, located at 465 12 Mile Rd, Madison Heights, MI 48071, USA, operates within the Auto Repair Stations category, primarily focusing on providing quick and efficient oil changes and other routine vehicle maintenance services. While the provided information does not detail the specific environment of the shop, it can be inferred that it is a service-oriented facility designed for efficient vehicle turnaround, likely featuring service bays dedicated to oil changes and minor maintenance tasks, along with a customer waiting area.

Based on the positive feedback from customers, Uncle Ed's Oil Shoppe offers a range of essential automotive services, with a clear emphasis on speed and convenience for routine maintenance:

• Oil Changes: This is the core service, as indicated by the name. They offer oil changes as a quick and convenient service, catering to regular maintenance schedules.
• Windshield Wiper Replacement: The ability to get windshield wipers replaced is mentioned by a customer, indicating that they handle this common maintenance item.
• Routine Maintenance: The first review refers to getting "oil changes, windshield wipers, etc." done routinely, suggesting that they provide a range of other typical maintenance services. These could include fluid checks and top-offs, filter replacements (air, cabin), and potentially light bulb replacements.
• Honest Vehicle Assessments: A standout service highlighted in a review is their willingness to assess the actual condition of the vehicle and provide honest recommendations, even if it means advising against an immediately due service based on the vehicle's current state. This demonstrates a commitment to integrity and customer trust.
• Transparent Communication: One customer appreciated Michael for showing them how to assess potential upkeep needs and being transparent about recommended services. This indicates a communicative approach where customers are informed and educated about their vehicle's condition.

The features of Uncle Ed's Oil Shoppe, as praised by customers, emphasize their efficiency, honesty, and customer-centric approach:

• Quick Service: The second review specifically mentions a quoted wait time of around 25 minutes for an oil change and being serviced in slightly less time, highlighting their efficiency in completing services promptly.
• Honest and Trustworthy Recommendations: The first review is particularly noteworthy, where staff advised against an oil change despite it being technically due, based on the good condition of the existing oil. This unprecedented honesty builds significant customer trust.
• Knowledgeable and Helpful Staff: Both reviews mention positive interactions with staff members (Dale and Michael), who are described as providing valuable input, insight, and transparent explanations.
• Focus on Customer Convenience: The ability to stop in for an oil change without a long wait and the efficient service contribute to a convenient experience for customers needing routine maintenance.
• Educational Approach: Michael's practice of showing a customer how to assess potential upkeep needs indicates a proactive approach to customer education, empowering vehicle owners to understand their car's maintenance requirements.
• Positive Customer Experience: Overall, the reviews indicate a "wonderful experience" and a "great group of guys," suggesting a positive and welcoming atmosphere for customers.

Currently, there is no specific promotional information available for Uncle Ed's Oil Shoppe in the provided customer reviews. Details regarding discounts, special offers, or loyalty programs are not mentioned. Local users interested in learning about any potential promotions or getting information about their service pricing are encouraged to contact the shop directly via phone at (248) 545-0441 or their mobile number +1 248-545-0441.

In conclusion, Uncle Ed's Oil Shoppe in Madison Heights has garnered positive attention from its customers for providing efficient oil changes and routine maintenance services with a strong emphasis on honesty and transparency. The willingness of their staff to provide accurate assessments, even when it means forgoing an immediate service, sets them apart and fosters customer trust. The quick service and helpful, knowledgeable staff contribute to a positive and convenient experience for those needing regular vehicle maintenance. While no specific promotions are mentioned in the reviews, the strong reputation for integrity and efficiency makes Uncle Ed's Oil Shoppe a reliable choice for local users seeking dependable oil change and routine maintenance services in the Madison Heights area. If you value honest advice and quick, efficient service for your vehicle's regular upkeep, Uncle Ed's Oil Shoppe is definitely a service provider to consider.