Champion-Hargreaves Chevrolet Service

Welcome to Champion-Hargreaves Chevrolet Service, a comprehensive automotive center located within the Auto Repair Stations category, situated at 2000 12 Mile Rd, Royal Oak, MI 48067, USA. While primarily a Chevrolet dealership offering new and used car sales, Champion-Hargreaves also houses a dedicated service department that caters to a wide range of automotive maintenance and repair needs. You can reach them at (248) 398-8800 or via mobile at +1 248-398-8800 to inquire about their services, schedule maintenance, or explore vehicle purchasing options. Champion-Hargreaves Chevrolet Service aims to provide a customer-centric experience, whether you are buying a car or bringing your vehicle in for service.

As a dealership service center, the environment at Champion-Hargreaves Chevrolet Service is likely to be professional, well-organized, and equipped with the specialized tools and diagnostic equipment necessary for servicing Chevrolet vehicles. Customers can typically expect a comfortable waiting area with amenities while their vehicles are being serviced. The presence of service advisors like Kayla B., who is described as "very polite, friendly, and helpful," suggests a customer-focused approach within the service department. While the reviews don't offer extensive details about the service bay itself, the efficiency of the oil change (completed in under an hour) implies a streamlined and well-managed service operation. The dealership setting also indicates the presence of sales offices and vehicle showrooms, contributing to a comprehensive automotive environment.

Champion-Hargreaves Chevrolet Service offers a range of services that cater to both new and existing Chevrolet owners, as well as potentially owners of other vehicle makes for general maintenance. Based on the available customer feedback, their key services include:

Routine Maintenance: The quick and efficient oil change mentioned in one review highlights their capability in handling routine maintenance services. Dealership service centers typically offer a full spectrum of scheduled maintenance, including oil changes, tire rotations, fluid checks, and more, often adhering to the manufacturer's recommended service intervals.

Warranty Service and Repairs: As an authorized Chevrolet dealer, Champion-Hargreaves Service is equipped to handle warranty repairs for Chevrolet vehicles. Their technicians are likely factory-trained and have access to genuine Chevrolet parts and diagnostic tools, ensuring that warranty work is performed to manufacturer standards.

General Auto Repair: While the reviews primarily focus on an oil change and the car buying experience, it is reasonable to infer that a dealership service center of this nature provides a wide range of general auto repair services. This would likely include brake service, battery replacement, engine diagnostics and repair, transmission service, and more.

Genuine Chevrolet Parts: Being a dealership, Champion-Hargreaves Service has access to and likely uses genuine Chevrolet parts for repairs, ensuring the quality and compatibility of replacement components.

New and Used Car Sales: Although not a service in the traditional sense, the dealership also functions as a place to purchase new and used Chevrolet vehicles. The positive experience with the used car sales representative, Jeremy Lafleur, indicates a customer-focused approach in their sales department as well.

Several features contribute to a positive customer experience at Champion-Hargreaves Chevrolet Service:

Polite and Friendly Staff: The service advisor, Kayla B., is specifically praised for being "very polite, friendly, and helpful," both on the phone and in person. This positive interaction sets a good tone for the service experience.

Efficient Service: The oil change being completed in less than an hour demonstrates efficiency and respect for the customer's time.

Proactive Communication: The dealership proactively contacted the customer for their first oil change based on an OnStar alert, indicating good communication practices and attention to customer needs.

Positive Car Buying Experience: The exceptional service provided by the used car sales representative, Jeremy Lafleur, highlights a customer-centric approach in their sales department. His directness, honesty, and ability to facilitate a satisfying deal stand out positively against common dealership stereotypes.

Potential for Comprehensive Automotive Solutions: As a dealership, they offer a one-stop shop for both purchasing and servicing Chevrolet vehicles, potentially simplifying the ownership experience.

Currently, there is no specific promotional information explicitly mentioned in the provided reviews. However, the positive experiences shared by customers can be seen as an indirect form of promotion. The efficient service, friendly staff, and positive car buying experience all contribute to a favorable impression of Champion-Hargreaves Chevrolet Service. For local users in Royal Oak, MI, who own or are considering purchasing a Chevrolet, the dealership's service center offers the advantage of factory-trained technicians and genuine parts. Additionally, the positive feedback on the sales side suggests a potentially pleasant experience for those looking to buy a vehicle.

In conclusion, Champion-Hargreaves Chevrolet Service in Royal Oak, MI, functions as both a car dealership and a comprehensive Auto Repair Station, particularly for Chevrolet vehicles. The positive customer feedback highlights their polite and efficient service department, as exemplified by Kayla B., and a refreshing car buying experience, as provided by Jeremy Lafleur. While specific promotional offers are not mentioned, the emphasis on customer care and efficient service suggests a commitment to providing a positive automotive experience. Local users in need of Chevrolet service or those considering purchasing a new or used Chevrolet would likely find Champion-Hargreaves to be a reputable and customer-friendly option. Contact them at (248) 398-8800 or +1 248-398-8800 to learn more about their services and current vehicle inventory.