Toyota Service

The "Toyota Service" referenced at 634 Wabash Ave NW, New Philadelphia, OH 44663, USA, is the dedicated service department of Ferris Toyota, an authorized Toyota dealership. Operating within the "Auto Repair Stations" category, this facility provides specialized services and goods exclusively for Toyota vehicles, ensuring that owners receive maintenance and repairs that adhere to manufacturer standards. As an official dealership service center, Ferris Toyota differentiates itself from independent repair shops by offering brand-specific expertise, genuine parts, and a comprehensive approach to vehicle care. The general contact number for Ferris Toyota, which typically includes the service department, is (330) 343-7761. An additional service-specific number that may be used is (330) 556-4689.

As an authorized Toyota dealership service center, the environment at Ferris Toyota is designed to be modern, professional, and customer-friendly. Dealerships typically invest significantly in their facilities to provide a superior experience. Customers visiting for service can expect:

• Dedicated Service Bays: Numerous well-equipped bays capable of handling a high volume of vehicles, featuring specialized lifts and diagnostic equipment specific to Toyota models. Information suggests they have approximately 18 service bays.
• Advanced Diagnostic Tools: Access to proprietary Toyota diagnostic software and equipment, allowing for precise and efficient troubleshooting of complex vehicle issues that independent shops might not be able to address as effectively.
• Comfortable Customer Lounge: A clean and spacious waiting area, often equipped with amenities such as complimentary Wi-Fi, beverages (coffee, water), and sometimes children's play areas, for customers waiting for their vehicles.
• Parts Department: An on-site parts department stocked with a full assortment of genuine Toyota OEM (Original Equipment Manufacturer) parts and accessories, ensuring that all replacements meet Toyota's stringent quality and fitment standards.
• Customer Service Area: A reception desk with service advisors who are trained to communicate vehicle issues, provide estimates, and coordinate repairs.
• Convenience Services: Many dealerships offer additional amenities like complimentary shuttle service, loaner vehicles (subject to availability), and early drop-off/late pick-up options to accommodate busy schedules. Some even offer a complimentary car wash with service.
• Body Shop: Ferris Toyota also appears to have a body shop, indicating they can handle collision repairs in addition to mechanical service.

The location on Wabash Ave NW provides a prominent and easily accessible presence in New Philadelphia, making it convenient for local Toyota owners.

Toyota Service at Ferris Toyota offers a full spectrum of maintenance and repair services, specifically tailored for all Toyota models, from sedans like the Camry and Corolla to SUVs like the RAV4 and Highlander, and trucks like the Tundra and Tacoma. Their services are performed by factory-trained and Toyota-certified technicians, ensuring expertise in the intricacies of each Toyota vehicle. Key services include:

• Routine Scheduled Maintenance: Adhering to Toyota's recommended service intervals for oil changes, filter replacements (oil, air, cabin), fluid checks and flushes (transmission, coolant, brake fluid), and multi-point inspections.
• Brake System Services: Comprehensive brake inspections, pad and rotor replacement, brake fluid exchanges, and anti-lock braking system (ABS) diagnostics and repair.
• Tire Services: Tire rotation and balancing, flat tire repair, tire pressure monitoring system (TPMS) service, and sales of new tires through the Toyota Tire Center.
• Engine Diagnostics and Repair: Advanced diagnostics for "check engine" lights, engine tune-ups, spark plug replacement, fuel system cleaning, and major engine repairs.
• Transmission Services: Fluid changes, filter replacement, and repair or replacement of transmission components.
• Suspension and Steering Repair: Service for shocks, struts, ball joints, steering components, and wheel alignment to ensure proper handling and ride quality.
• Heating and Air Conditioning (HVAC) Service: Diagnosis and repair of climate control systems, including refrigerant recharges and component replacement.
• Battery Services: Testing, replacement, and recycling of automotive batteries.
• Electrical System Diagnostics: Troubleshooting and repair of all vehicle electrical components.
• Recalls and Warranty Work: As an authorized dealership, they can perform all manufacturer-mandated recalls and warranty repairs.
• Genuine Toyota Parts: Only authentic, genuine Toyota parts are used for all service and repair jobs, ensuring compatibility, performance, and adherence to Toyota's warranty.
• Vehicle Detailing: Many dealerships offer detailing services to maintain the aesthetic appeal of the vehicle.
• Ohio State Inspections: Performing state-mandated vehicle inspections to ensure compliance.

Ferris Toyota's service department aims to provide a high-quality, trustworthy experience, built upon several distinguishing features:

• Factory-Trained and Certified Technicians: This is a paramount feature. Toyota-trained technicians have spent thousands of hours understanding each Toyota vehicle, ensuring they are uniquely qualified to service and repair these specific models. This expertise leads to more efficient and accurate diagnoses and repairs. Technicians with 10+ years of experience are also cited.
• Genuine Toyota Parts: The exclusive use of OEM parts guarantees that replacements are designed to fit perfectly and function optimally with the rest of the vehicle's components, maintaining the integrity and value of the Toyota.
• Commitment to Customer Satisfaction: Toyota's philosophy, particularly evident in dealerships earning the "President's Award," emphasizes the entire ownership experience. This means striving for the highest standards in customer sales and service satisfaction. Customer reviews for Ferris Toyota (general online search results show a 4.7-star rating with hundreds of reviews) often highlight aspects like friendly staff, efficient service, and clear communication. One review specifically states: "I was able to hang out in the comfortable service center and they had my new key programmed and done in an hour. A few months later I noticed the key was not responding very well anymore, they had to order a new key in under warranty and they had it done in just 2 days! No charge to me after all their work to correct the issue! Great people to work with." This demonstrates their responsiveness and commitment to resolving issues, even under warranty.
• Transparency: Many dealerships offer video inspections or detailed explanations of recommended services, fostering trust and allowing customers to understand the necessity of repairs.
• Convenient Scheduling: Online service appointment scheduling makes it easy for customers to book their visits at their convenience.
• Amenities and Comfort: The availability of a customer lounge, complimentary beverages, Wi-Fi, and shuttle service enhances the overall experience for waiting customers.
• Experience and Longevity: Ferris Toyota has been family-owned and operated since the 1950s (or established in 1968, depending on the source), implying a long-standing commitment to the New Philadelphia community and a wealth of experience in the automotive industry.

As a Toyota dealership, Ferris Toyota's service department regularly offers various promotions and incentives to attract and retain customers. While specific current deals are not provided in the prompt, common promotions you might find include:

• Service Specials: Dealerships frequently offer rotating specials on common maintenance services like oil changes, tire rotations, brake inspections, or fluid flushes.
• Tire Specials: Discounts or rebates on new tire purchases, especially when purchased and installed at the dealership.
• Parts Specials: Promotions on genuine Toyota parts and accessories, which could include discounts on specific components or installation services.
• Seasonal Maintenance Packages: Bundled services designed to prepare a vehicle for specific seasons (e.g., winterization packages, pre-summer AC checks).
• Multipoint Inspection Offers: Complimentary or discounted comprehensive vehicle inspections to identify potential issues.
• Customer Loyalty Programs: Some dealerships have loyalty programs that offer points or discounts on parts and service for repeat customers.
• AAA Member Discounts: Ferris Chevrolet Toyota is listed as an AAA Approved Auto Repair Facility, offering AAA members a 10% discount on labor and parts (maximum $75 discount).
• Online Booking Incentives: Occasional discounts for scheduling service appointments through their website.

To get the most up-to-date information on current service specials, available parts, or to schedule an appointment, local users should visit the official Ferris Toyota website or contact their service department directly at (330) 343-7761. Their service hours are generally Monday through Friday, 8:00 AM to 5:00 PM, with some sources indicating extended hours on certain days for service until 8:00 PM, and Saturday hours until 12:00 PM. Utilizing the authorized Toyota Service at Ferris Toyota ensures that your vehicle receives expert care from technicians who know your Toyota inside and out, using parts specifically designed for it.