TLC Car Care

TLC Car Care, located at 1735 N Main St, Royal Oak, MI 48067, USA, stands out as a highly recommended auto repair station for local users in the Royal Oak area. With a strong reputation for excellent service and a commitment to customer satisfaction, TLC Car Care provides a comprehensive range of automotive services designed to keep vehicles in optimal condition. The facility can be reached at (248) 541-8300 or +1 248-541-8300.

As an auto repair station, TLC Car Care offers a wide array of services and goods for sale, addressing various automotive needs from routine maintenance to complex repairs. Their service list includes, but is not limited to, air conditioning service, brake repairs, engine diagnostics and service, exhaust system repairs, fluid services (including oil changes, transmission fluid, power steering fluid, and coolant system services), fuel system services, electrical service, and suspension repairs. They are also equipped to handle tire services such as new tire selection, flat repair, wheel alignment, wheel balancing, and tire rotations. Customers can find popular replacement parts like car batteries, as well as accessories and oil & chemicals. The shop prides itself on its ability to repair items that many other shops and dealers might not, potentially saving customers from purchasing unnecessary new parts or even whole assemblies.

The environment at TLC Car Care is characterized by professionalism and a strong customer-centric approach. The team, including individuals like Nick and Stacy mentioned in customer reviews, is consistently praised for their kindness, caring nature, and efficient service. Customers frequently highlight the shop's ability to diagnose and resolve issues in record time, while maintaining clear communication throughout the repair process. This dedication to transparency and customer care helps build trust, making patrons feel confident that their vehicles are in capable hands. The staff is known for providing thorough explanations of issues and recommended fixes, and customers appreciate that they are never pressured into unnecessary services. The overall atmosphere suggests a business that values honesty and integrity, striving to provide effective and trustworthy auto repair services.

A key feature of TLC Car Care is its commitment to quality and customer convenience. They employ ASE-certified technicians in all areas of work performed, ensuring that repairs are carried out by highly skilled professionals. This dedication to expertise contributes to the quality of their work, which customers describe as "amazing" and "done right." For added convenience, TLC Car Care offers a local courtesy shuttle service for drop-offs and pick-ups within a 5-mile radius of their shop, making it easier for customers to manage their day while their vehicle is being serviced. They also keep a limited number of loaner cars available upon request. Furthermore, TLC Car Care stands behind its work with a 24-month/24,000-mile nationwide warranty, providing peace of mind to their clients. They are also recognized as an eco-friendly business, continually employing environmentally-conscious policies and procedures to reduce their impact on the environment through recycling and educating themselves and their customers.

TLC Car Care frequently offers various promotional deals to provide value to their customers. While these specials can change, examples of past or current promotions include discounts on general repairs (e.g., 10% off any repair up to $250), savings on oil changes (e.g., $5 off), and specific discounts on brake service (e.g., $10 off any brake service over $100). Other promotions have included discounts on exhaust systems (e.g., $50 off complete dual exhaust systems), BG package deals (e.g., $30 off), and shock and strut blowout sales (e.g., $50, $70, or $100 off). They also offer discounts on A/C service (e.g., $20 off), fuel system services (e.g., $179.95 BG Fuel System Service), and check engine light diagnostics (e.g., $20 off). Customers can also look for deals such as $20 off antifreeze/radiator system service, free vehicle multi-point inspections, and $10 front-end inspections. These promotions aim to make essential car maintenance and repairs more accessible and affordable for the community. For specific, up-to-date offers, it's advisable for potential customers to check their official website or contact them directly.

Customer testimonials consistently praise TLC Car Care for their professionalism, efficiency, and fair pricing. One customer, who owns an older Maserati, noted that the shop's ability to repair items that most shops and dealers can't has saved them money by avoiding unnecessary part replacements. Another customer highlighted the swift service when their starter went out, commending Nick and Stacy for their kindness and efficiency. The sentiment of finding a "trustworthy auto repair business" and a "gem" of a shop is common among their reviews, underscoring their commitment to reliable and honest service. The team's proactive communication, including providing links with photos and videos of issues, further enhances the customer experience.

In summary, TLC Car Care serves as a reliable and customer-focused auto repair station in Royal Oak, MI. They offer a comprehensive range of automotive services, from routine maintenance to complex repairs, delivered by ASE-certified technicians. The shop's welcoming environment, commitment to transparency, and frequent promotional offers make it a highly attractive option for local residents seeking quality car care. Their dedication to resolving even challenging automotive issues and their emphasis on customer satisfaction have earned them a loyal customer base.