Stevens Creek Kia Service

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  • Reviews
  • +1 855-724-5287
  • www.stevenscreekkia.com
  • 3566 Stevens Creek Blvd, San Jose, CA 95117, USA

Operating Hours

Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 2:30 PM
Sunday Closed

Stevens Creek Kia Service Introduce

Stevens Creek Kia Service is a trusted destination for all your Kia vehicle maintenance and repair needs. Located at 3566 Stevens Creek Blvd, San Jose, CA 95117, this state-of-the-art service center provides high-quality care for Kia owners in the local community. With a dedicated team of skilled technicians and a commitment to using genuine Kia parts, Stevens Creek Kia Service ensures your vehicle receives the best possible attention.

The facility is designed with customer comfort in mind, featuring a clean and inviting environment. Whether you're dropping off your car for routine maintenance or facing unexpected repairs, the friendly staff at Stevens Creek Kia Service will make sure your experience is hassle-free and stress-free.

  • Expert Technicians: The team at Stevens Creek Kia Service specializes in diagnosing and resolving a wide range of automotive issues. They are well-trained to handle everything from routine maintenance to complex repairs, ensuring your Kia runs smoothly for years to come.
  • Genuine Parts: Using authentic Kia parts ensures the highest quality repairs and replacements. This not only maintains your vehicle's performance but also preserves its warranty and resale value.
  • Comprehensive Services: From oil changes and tire rotations to brake inspections and computer diagnostics, Stevens Creek Kia Service offers a full spectrum of services tailored to your car's needs. They also provide software updates and thorough maintenance checks to keep your vehicle in optimal condition.
  • Customer-Centric Approach: The staff at Stevens Creek Kia Service is known for their attentiveness and transparency. They take the time to explain necessary repairs and maintenance, ensuring you feel confident in the decisions made about your car. Customers appreciate the absence of unnecessary services, which builds trust and demonstrates a commitment to honesty.
  • Convenient Hours: Open Monday through Friday from 7:30 AM to 5:00 PM, and Saturday from 8:30 AM to 2:30 PM, Stevens Creek Kia Service accommodates busy schedules. Their extended weekend hours make it easier for customers to get their vehicles serviced without disrupting their personal time.

Customers have praised the service center for its friendly and helpful staff, as well as its thorough approach to vehicle care. Many appreciate the transparency in explaining maintenance needs and costs, which fosters trust and confidence in their decisions. While there is a suggestion for improving the availability of loaner vehicles due to supply chain issues, overall, Stevens Creek Kia Service has earned a reputation for reliability and excellence.

For those looking for a trustworthy automotive service provider in San Jose, Stevens Creek Kia Service stands out as a top choice. Their combination of skilled technicians, genuine parts, and customer-focused care ensures your Kia vehicle receives the attention it deserves. Visit them at 3566 Stevens Creek Blvd or schedule an appointment online to experience their commitment to quality and reliability.

Stevens Creek Kia Service Location

Stevens Creek Kia Service Customer Reviews

The online scheduling system might claim they can't work on your vehicle for over a month, but if their counterparts on the sales side of the dealership sell you a defective, unsafe vehicle, maybe then they fix it right away. After having a bad experience with the sales side, the Stevens Creek Kia Service representatives were great during my visit. They could do with a greater stock of loaner vehicles due to QA issues from Kia that the dealership isn't catching in advance.

Feb 18, 2025 · Spencer Shaw

Very attentive to me as a customer. They didn’t do any services that were unnecessary at that time (based on mileage and the way my car is driven). That gives me the confidence that they’re not taking advantage of my lack of knowledge of cars. I appreciate that they did a thorough check on what was needed for my car (like a software update) and was very transparent with the required maintenance schedule for the future, along with their associated costs. Everyone was very helpful and friendly.

Sep 21, 2024 · Rhazel Urbano

Friendly but now I can’t even use my car. Never had issues with my key getting stuck in the ignition apart from my steering wheel locking it as it does. Called me trying to charge me an insane price for, once more, an issue that wasn’t present until I showed up and left my car in their service. And funny enough their reps haven’t done a follow up call with me like they did last time to get a review. Probably because they were told not to since I’m gonna be honest like now and say that the service I received was awful. Again, friendly people, better off taking your business elsewhere for more honest and reliable service. Do better Stevens Creek Kia.

Aug 09, 2024 · Gabriel

I had a service appointment a month ago for general service, asking them to check the battery because it was failing also. I'm pretty sure they didn't check it, now the battery is dead.

Jan 03, 2025 · Tomás Valdivia Hennig

One of the best customer service I have encountered! They were super attentive and willing to help for anything. Even gave me a car wash for free! Daniel specifically handled my case and he was very kind. Would definitely come back to this service center again.

Dec 21, 2023 · sophia mozhui

I recently took my car for the 8000 mile service. It was easy to schedule an appointment online. When I arrived the staff was friendly and professional. They were able to finish the service relatively quickly (within an hour and a half).

Apr 03, 2025 · Emilie Roth

Worst experience at a service center ever. Completely screwed up scheduling, lost the part I’d ordered 3 months earlier, then tried to charge me over $600 for a 20 min rearview mirror installation. Never using them again!

Mar 07, 2025 · Michael Jones